You might be eligible for a Genius discount at Oaks Townsville Hotel. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

About this property

Reliable info:
Guests say the description and photos for this property are accurate.

With a perfect location next to the Townsville harbor, 5 minutes' walk from The Strand seafront promenade, Oaks Townsville Hotel offers spacious, fully serviced and comfortable accommodations. Oaks Townsville Hotel offers 11 floors of stylish studios. Mt Stuart and City Scape Studios enjoy beautiful mountain or harbor views from their balcony. They all feature modern kitchenette appliances and full laundry facilities. Other in-room amenities include air conditioning, cable LCD TV, DVD player and internet access. Guests of Oaks Townsville Hotel can use the swimming pool and fitness room free of charge. Free private parking, a tour desk and meeting facilities are also at your disposal. The hotel is centrally located on cosmopolitan Palmer Street. An easy stroll will take you to a number of great restaurants, cafes and bars, as well as Jupiters Casino.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Oaks Hotels & Resorts
Hotel chain/brand
Oaks Hotels & Resorts

Property highlights

    • Top Location: Highly rated by recent guests (8.6)

    • Free Private Parking Available On Site

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Sign in, save money

Sign in to see if you can save 10% or more at this property.
Sign in, save money

Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 king bed
or
2 twin beds
1 king bed
or
2 twin beds
1 king bed
or
2 twin beds
Bedroom 1
1 king bed
Bedroom 2
1 king bed
1 king bed
1 king bed
1 king bed
or
2 twin beds
Bedroom 1
1 king bed
Bedroom 2
1 king bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Anthony
    Australia Australia
    The staff included housekeeping were friendly and professional
  • Michael
    Australia Australia
    The water shower pressure and the dryer and washing machine
  • Vanna
    Australia Australia
    This was our second time staying at the Oaks Townsville Metropole Hotel, and it was just as delightful as the first! The room was exceptionally clean and comfortable, offering a perfect balance of coziness and atmosphere. We especially loved the...
  • Leonie
    Australia Australia
    very clean, quiet, very comfortable bed and pillow, wonderful shower had dishwasher, washing machine and dryer and microwave and hotplate we had an upper level room which i would recommend
  • Vanna
    Australia Australia
    My husband and I recently stayed at Oaks Townsville Metropole Hotel and was thoroughly impressed. The room was nice with a comfortable and inviting atmosphere. The view from our window was spectacular and captivating, while the cleanliness of the...
  • Tracey
    Australia Australia
    The staff were lovely the rooms were very clean great value for money
  • Vicky
    Australia Australia
    Good room, great view and the room was cleaned and made up every day.
  • Sonny
    Australia Australia
    Room was very spacious, clean and bed was very comfortable.
  • Hussain
    Australia Australia
    Comfortable beds and soft pillows and sofa. Well appointed bathroom. Stunning view.
  • Madeleine
    Australia Australia
    Great hotel. Clean and good location. Staff were friendly. Lots of space.

Host Info

Company review score: 8.8Based on 165,611 reviews from 69 properties
69 managed properties

Property info

Oaks Metropole Hotel sets the standard for affordable, quality accommodation in North Queensland’s unique tourist town of Townsville; delivering contemporary, self-contained apartments, a supremely central location on the vibrant Palmer Street and superior leisure facilities.

Language Spoken

English

Area info

Restaurants

1 Restaurant On Site
  • Metropole Hotel Townsville
    • Cuisine
      Australian
    • Open for
      Lunch • Dinner
    • Ambience
      Modern

Amenities of Oaks Townsville Hotel

Great facilities! Review score, 8.2

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Bar

Parking
Free private parking is available on site (reservation is not needed).

    Internet
    Wifi is available in all areas and is free of charge.

    Kitchen

    • Toaster
    • Stovetop
    • Dryer
    • Kitchenware
    • Electric kettle
    • Kitchen
    • Washing machine
    • Dishwasher
    • Microwave
    • Refrigerator

    Bedroom

    • Linens
    • Wardrobe or closet

    Bathroom

    • Toilet paper
    • Towels
    • Private bathroom
    • Toilet
    • Free toiletries
    • Hairdryer
    • Shower

    Living Area

    • Desk

    Media & Technology

    • Flat-screen TV
    • Cable channels
    • Radio
    • Telephone
    • TV

    Room Amenities

    • Heating
    • Ironing facilities
    • Iron

    Outdoors

    • Balcony

    Common Areas

    • Game room

    Outdoor swimming pool

      Spa

      • Fitness center

      Food & Drink

      • Bar
      • Tea/Coffee maker

      Front Desk Services

      • Invoice provided

      Miscellaneous

      • Air conditioning
      • Smoke-free property
      • Non-smoking rooms

      Languages Spoken

      • English

      House rules

      Oaks Townsville Hotel takes special requests – add in the next step!
      Check-in
      From 2:00 PM to 9:30 PM
      Guests are required to show a photo ID and credit card at check-in.
      You need to let the property know what time you'll be arriving in advance.
      Check-out
      From 7:00 AM to 10:00 AM
      Cancellation/ prepayment
      Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
      Refundable damage deposit
      A damage deposit of AUD 100 is required on arrival. That's about $65. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
      Children & Beds

      Child policies

      Children of all ages are welcome.

      Children 12 and above will be charged as adults at this property.

      To see correct prices and occupancy info, add the number and ages of children in your group to your search.

      Crib and extra bed policies

      0 - 1 years
      Crib upon request
      AUD 20 per child, per night

      Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

      The number of cribs allowed depends on the option you choose. Check your selected option for more info.

      There are no extra beds available at this property.

      All cribs are subject to availability.

      Age restriction
      The minimum age for check-in is 18
      Accepted payment methods
      American ExpressVisaMastercardDiners ClubEftposUnionPay credit cardCash
      Smoking
      Smoking is not allowed.
      Parties
      Parties/events are not allowed
      Quiet hours
      Guests need be quiet between 11:00 PM and 7:00 AM.
      Pets
      Pets are not allowed.

      The fine print

      Must-know information for guests at this property

      When booking more than 4 rooms, different policies and additional supplements may apply.

      Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

      Please note that this hotel requires an AUD 1 credit card pre-authorization upon check in to cover any incidental charges.

      Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

      Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

      Please inform Oaks Townsville Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

      This property does not accommodate bachelor(ette) or similar parties.

      Quiet hours are between 23:00:00 and 07:00:00.

      In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

      A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

      FAQs about Oaks Townsville Hotel