Wake up to breathtaking views of the iconic Sydney Opera House, the Harbour Bridge or Darling Harbour each morning. You will be spoiled for choice at the Shangri-La Hotel, with a day spa, fitness centre and indoor pool at your disposal. The Shangri-la Sydney is located in the historic Rocks area, where Europeans first settled in Australia in 1788. This enviable location is just 5 minutes’ walk from both the Sydney Opera House and the MCA (Museum of Contemporary Art). After a day of sightseeing, you can relax in the bathtub of your lavish marble bathroom. All rooms include free Wi-Fi and an iPod dock, as well as fluffy bathrobes and slippers. CHI, The Spa offers a luxurious escape in its private spa suites, with a range of body treatments and massages on offer. The hotel also offers a hot tub, sauna and sun deck so you can make the most of your stay. The award-winning Altitude Restaurant boasts magnificent views of the harbour and the New York-inspired Blu Bar on 36 is the perfect spot for a creative cocktail.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

    • Top location: Highly rated by recent guests (9.2)

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Buffet

    • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
2 single beds
2 double beds
2 double beds
2 double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Kylie
    Australia Australia
    Easy & friendly check-in. Staff & hotel were exceptional for a city stay. Location perfect with many restaurants etc close by
  • Stamatios
    Australia Australia
    Location of hotel is great, close to the bridge, opera house and CBD
  • Cindy
    Australia Australia
    The pool and sauna area was clean and pleasant Breakfast buffet was great
  • Damian
    Australia Australia
    The club room access and value was fantastic all staff kind friendly and attentive
  • Jonathan
    United Kingdom United Kingdom
    I recently had the pleasure of staying at the Shangri-La Sydney, and I cannot speak highly enough about the incredible experience I had. From the moment I arrived, the service was absolutely amazing. A special mention goes to the two lovely...
  • Sheree
    Australia Australia
    The friendly staff we felt welcome as soon as we arrived
  • Carolyn
    Australia Australia
    The view, comfy beds, quiet room, room service, will be back
  • Kazuhiro
    Australia Australia
    Located at historic part of Sydney. Close to opera house and ferry terminal and train station. And great breakfast!
  • Abby
    Australia Australia
    All the staffs that we encountered were very nice and polite. The guy who checked us in ,even gave us a complimentary wine and chocolates when he noticed that we looked like we just got married( which we are) :) Very thoughtful.
  • Jessica
    Australia Australia
    Amazing views and the rooms were very comfortable. I enjoyed the spa facilities and I had a lovely express facial. The addition of the executive lounge was great.

Hotel surroundings

Restaurants
2 restaurants on site

  • Altitude
    • Open for
      Lunch • Dinner • High tea
    • Ambiance
      Romantic
  • Café Mix Restaurant
    • Open for
      Breakfast

Facilities of Shangri-La Sydney
Great facilities! Review score, 8.8

Most popular facilities

  • Indoor swimming pool
  • Private parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • 24-hour front desk
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Sun terrace
  • Terrace

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed

Living Area

  • Seating Area
  • Desk

Media & Technology

  • iPod dock
  • Flat-screen TV
  • Radio
  • Telephone
  • TV

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible on site (reservation is not needed) and costs AUD 105 per day.

  • Valet parking
  • Parking garage

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Strollers
  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Car hire
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Indoor swimming pool
Free!

  • Open all year
  • Heated pool
  • Pool/beach towels

Wellness

  • Fitness/spa locker rooms
  • Fitness
  • Full body massage
  • Couples massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • Japanese
  • Chinese

House rules
Shangri-La Sydney takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
AUD 275 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
AUD 275 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

The name on the credit card used for the booking should correspond to the guest staying at the property.

A 1.85% credit card surcharge for credit cards is applicable for all credit card transactions.

We require a credit card pre-authorisation or a prepayment of the full accommodation amount plus AU$145 per night for incidentals, for a guest to be able to check in to the hotel.

Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children aged 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult breakfast price.

Please note over New Years a non-refundable, non-transferable pre-payment is required. Floor allocations will depend on the room type and date of arrival. Guests cannot request a specific floor during this time.

When booking 9 rooms or more, different policies and additional supplements will apply.

The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (2.1 meters) high.

Please note that Rollaway beds over NYE will be charged at $450 per night and $800 for Horizon Club Rooms and all Suites.

Operating hours for Altitude Restaurant and Blu Bar on Level 36 may vary during the Festive Season and on Public Holidays.

Please note that the Horizon club lounge is closed from 16 to 17 December 2024.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Shangri-La Sydney in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Shangri-La Sydney