About this property

Featuring a heated outdoor pool (Seasonal) and on-site restaurant, SureStay Hotel by Best Western North Vancouver Capilano is located at the foot of Grouse Mountain. Free WiFi is offered in all rooms. Vancouver city center is 4.3 mi away. A 32" flat-screen TV is offered in rooms at SureStay Hotel by Best Western North Vancouver Capilano. A work desk, ironing facilities and an in-room tea and coffee maker are included. All rooms have mini fridges. Our one bedroom suites also include microwave and two-burner hotplate for light cooking. De Dutch Pannekoek House is open on-site, serving a blend of Dutch and local breakfast meals. Lunch is also available. The Capilano Suspension Bridge is 1.2 mi away. The Vancouver Aquarium at Stanley Park is 12 minutes' drive from SureStay Hotel by Best Western North Vancouver Capilano.

Distance in property description is calculated using © OpenStreetMap

SureStay Hotel by Best Western
Hotel chain/brand
SureStay Hotel by Best Western

Property highlights

    • Top Location: Highly rated by recent guests (8.4)

    • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
2 queen beds
2 full beds
1 king bed
and
1 sofa bed
1 king bed
1 queen bed
2 twin beds
and
1 sofa bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Vivian
    United States United States
    The location is great, few minutes away from downtown of vancouver.
  • Cecilia
    United States United States
    Check in/ out was quick and friendly. Rooms were clean and comfortable.
  • Patricia
    Canada Canada
    We needed a clean safe place to stay near family and this was perfect. The price was low so we didn’t expect a lot but this place was clean and comfortable and had everything we needed. Plus the little restaurant was excellent for breakfast and...
  • Carol
    Canada Canada
    Rainbow at the front desk made the stay extra excellent. The location is central and the room was clean and suited my needs.
  • Ralf
    Canada Canada
    Good location with easy access to major attractions that I was interested in.
  • Patricia
    Canada Canada
    Beds were very comfortable The location was very convenient.
  • Choon
    Singapore Singapore
    Clean room and excellent staff service. Ample carpark though no shether from rain at most parking lots.
  • Mark
    United States United States
    Room was nice, location was convenient, clean and quiet. Staff was friendly. Overall great experience.
  • Dora
    Canada Canada
    The staff was helpful and kind. Great customer service! And there's an attached breakfast restaurant. Dedutch Pancake House
  • Michele
    United States United States
    Perfect location to Capilano Suspension Bridge. Rooms were large and clean. The front desk person was great!

Hotel area info

Restaurants

1 Restaurant On Site
  • De Dutch Pannekoek House
    • Cuisine
      Dutch
    • Ambience
      Family-friendly

Amenities of SureStay Hotel by Best Western North Vancouver Capilano

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Tea/Coffee Maker in All Rooms

Bathroom

  • Toilet paper
  • Bathtub or shower
  • Toilet

Kitchen

  • Refrigerator

Activities

  • Golf course (within 2 miles)

Food & Drink

  • Tea/Coffee maker

Internet
Wifi is available in the rooms and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

    Services

    • Fax/Photocopying
    • Express check-in/out
    • 24-hour front desk

    Safety & security

    • Fire extinguishers
    • Smoke alarms

    General

    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Heating
    • Family rooms
    • Non-smoking rooms

    Outdoor swimming pool
    Free!

    • Seasonal
    • All ages welcome

    Languages Spoken

    • Arabic
    • Mandarin
    • English
    • Farsi
    • Filipino
    • Cantonese

    House rules

    SureStay Hotel by Best Western North Vancouver Capilano takes special requests – add in the next step!
    Check-in
    From 3:00 PM
    Guests are required to show a photo ID and credit card at check-in.
    Check-out
    Until 11:00 AM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Refundable damage deposit
    A damage deposit of CAD 100 is required on arrival. That's about $73. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 13 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction
    The minimum age for check-in is 21
    Pets
    Pets are not allowed.
    Groups
    When booking more than 9 rooms, different policies and additional fees may apply.
    Cards accepted at this hotel
    American ExpressVisaMastercardDiners ClubDiscover

    The fine print

    Must-know information for guests at this property

    Payment will be taken directly by the property. In some cases, prior to arrival, the property may pre-authorize the credit card to confirm that it is valid. This can appear as a temporary reduction in the card's balance, but it is not the actual charge. For further details, contact the credit card provider.

    Third party credit cards are not accepted. Guest must present their own credit card along with photo identification at check-in.

    One parking spot per room reserved.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

    As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

    In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

    Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

    Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

    Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

    A damage deposit of CAD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    FAQs about SureStay Hotel by Best Western North Vancouver Capilano