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About this property

Located a 1 minute walk from the heart of Banff, the Moose Hotel & Suites features a spa center and on-site bar. Each unit offers a patio or balcony. Every air-conditioned room has a flat-screen TV. Certain units have a seating area where you can relax. An a la carte breakfast is available each morning. Dining is available at Pacini Italian Restaurant, featuring gourmet Italian food with unique and authentic flavors and a warm ambiance. Meadow Spa & Pools features 10 treatment rooms and a private outdoor hot pool. A bright indoor swimming pool and exercise room is located on the 4th floor, and 2 spectacular rooftop hot pools offer views of the Canadian Rocky Mountains. The Whyte Museum of the Canadian Rockies is 2297 feet from Moose Hotel and Suites, while Banff Park Museum is 2297 feet away.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.7)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
2 full beds
1 king bed
1 king bed
2 full beds
1 king bed
and
1 sofa bed
Bedroom 1
1 king bed
Bedroom 2
2 full beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Selwa
    Canada Canada
    The location and availability of parking within the hotel were the best advantages. The jacuzzi and sauna were perfect. The hotel ambiance is nice and staff were friendly.
  • Sally
    Australia Australia
    At check-in, staff offered an upgrade to a larger room at a reduced rate. It was on the quieter side of the hotel. It had a separate sitting room and dining area with facilities to heat food, if required. The hotel had a laundry facility for...
  • Kiet
    United States United States
    Great hotel right on the main street of Banff town. Steps away from the bus stops. They include free daily bus passes to help you get around. Free on-site parking is a great bonus. The roof top jacuzzis are large and wonderful with great views of...
  • Jack
    Canada Canada
    We have stayed here twice before, location on Banff Ave is excellent
  • Casey
    United States United States
    The property sits right in downtown with a short walk to all the shops and restaurants. The building was quiet and the staff was friendly. I had a 1 bedroom suite which was really nice to have the extra space while traveling. The hot tub and...
  • Burcham
    United States United States
    Location. Cleanliness. Lobby/fireplace. Friendly staff.
  • Valerie
    United States United States
    The location is prefect. It's nice to be a couple blocks from the shopping instead of right there. The property is extremely clean. The roof pools are fun. The staff was very helpful with recommendations.
  • Baccino
    United States United States
    The location was awesome, and close to downtown. The vibe was great and the staff was very kind and friendly!
  • Isabel
    United States United States
    Location was perfect. Jacuzzi and pool on top. Room decor and staff were perfect
  • George
    Canada Canada
    The location and proximity to everything is great in downtown Banff. The hotel, our suite, the restaurant, the pools and the spa were exceptional with great staff. The lobby has cedar burning at all times in the main fireplace and just makes the...

Hotel area info

Restaurants

1 Restaurant On Site
  • Pacini
    • Cuisine
      Italian
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian • Gluten-free

Amenities of Moose Hotel and Suites

Great facilities! Review score, 9.1

Most popular amenities

  • Indoor swimming pool
  • Free parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Spa
  • Restaurant
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower

Bedroom

  • Linens

Outdoors

  • Balcony
  • Terrace

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed

Ski

  • Ski pass vendor
  • Ski storage

Pets
Pets are allowed. Charges may apply.

Activities

  • Cycling
    Off-site
  • Hiking
    Off-site
  • Canoeing
    Additional chargeOff-site
  • Skiing
    Off-site
  • Golf course (within 2 miles)
    Additional charge

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone

Food & Drink

  • Bar
  • Restaurant
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Transportation

  • Public transit tickets

Front Desk Services

  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Smoke alarms
  • Key card access
  • Safe

General

  • Pet bowls
  • Pet basket
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Hypoallergenic
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Pool/Beach towels

Spa

  • Locker rooms
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty services
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • English

House rules

Moose Hotel and Suites takes special requests – add in the next step!
Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 17 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 2 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
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The fine print

Must-know information for guests at this property

Groups: Bookings of 3 rooms or more will be classed as a group and charged 1 night plus tax deposit A group cancelation policy of 30 days will be applicable. Changes or cancelations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited. There must be a name attached to each room.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Moose Hotel and Suites