About this property

Located close to the ski elevators in Zermatt, Alpen Resort & Spa features a restaurant, and spacious rooms with cable TV. WiFi in the entire building and transport from Zermatt Train Station from 07:00 o'clock to 21:00 o'clock are both offered for free. There is also an outdoor tennis court on site . Swiss cuisine and a selection of wines are served in the Matterhorn Restaurant. All rooms come with a mini-bar and tea and coffee making facilities. Private bathrooms include a hairdryer, bathrobes and slippers. Guests can also make use of a ski storage room with a ski boot dryer and personal ski lockers. An Internet corner is available in the lobby. There is a Grill restaurant "Hornox" for meat and vegan dishes.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the best-rated area in Zermatt, this hotel has an excellent location score of 9.2

    • Breakfast Info

    • Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 queen bed
2 twin beds
or
1 queen bed
4 twin beds
or
2 queen beds
1 twin bed
3 twin beds
or
1 queen bed
4 twin beds
or
2 queen beds
2 twin beds
or
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Kiu
    Malaysia Malaysia
    Very nice hotel with the view of Matterhorn. Staffs are very friendly and helpful.
  • Kelly
    United States United States
    Upon arrival we received a generous room upgrade. The room was large, clean, and very quiet. Breakfast was delicious and provided lots of options. The spa facilities were impeccable. This was definitely the ultimate resort experience in the Swiss...
  • Dipa
    United States United States
    The location was excellent and the property itself is beautiful. The spa experience was amazing and truly relaxing. However, the breakfast could use some improvement—there were very few options available.
  • Bar
    Israel Israel
    The spa is great! The breakfast buffet was varied and had lots of options (including vegan options!) The bed was very comfortable (and huge) and the Matterhorn view from the balcony was jaw dropping.
  • Karen
    Canada Canada
    Amazing property with direction view of the Matterhorn
  • Anna
    Israel Israel
    Beautiful view of the mountain from a distance, view of the village, basic, reasonable breakfast. There is a sauna and a jacuzzi. Close to the train station, there is a shuttle to the hotel
  • Phanicha
    Thailand Thailand
    We stay on 14-17 Apr25 On 17 apr have heavy snow and electricity in Zermatt is shut down. Train and car can not operate. The hotel is very kind service us for extend stay
  • Julia
    United States United States
    This resort was in a great location. The spa was very nice and our kids enjoyed the pool. The staff was very nice and helpful for local things to do, etc. They also arranged a shuttle for us to get to the train station
  • Maria
    United States United States
    Too bad we only stayed one night as the hotel was fabulous. Location and facilities are 10.
  • Alexander
    Bulgaria Bulgaria
    Wonderful place with a friendly staff, spacious room with a nice terrace carefully equipped for leisure, wonderful jacuzzi at the garden and a middle sized pool encouraging you to relax and enjoy whether skiing or hiking. Just keep in mind if...

Hotel area info

Restaurants

1 Restaurant On Site
  • Restaurant Matterhorn
    • Cuisine
      Italian • Local • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Gluten-free

Amenities of Alpen Resort & Spa

Great facilities! Review score, 9.5

Most popular amenities

  • 3 swimming pools
  • Spa
  • Free Wifi
  • Family rooms
  • Parking
  • Restaurant
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

View

  • Mountain view

Outdoors

  • Outdoor furniture
  • Terrace
  • Garden

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Ski

  • Ski pass vendor
  • Ski storage

Pets
Pets are allowed. Charges may apply.

Activities

  • Hiking
  • Darts
    Additional charge
  • Ping-pong
  • Pool table
  • Playground
  • Game room
  • Skiing
  • Tennis court

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Public parking is available at a location nearby (reservation is not needed) and costs CHF 16 per day.

  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Front Desk Services

  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
  • Pet bowls
  • Pet basket
  • Hypoallergenic
  • Designated smoking area
  • Smoke-free property
  • Wake-up service
  • Heating
  • Laptop safe
  • Packed lunches
  • Elevator
  • Fan
  • Family rooms
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

3 swimming pools

Pool 1 – indoorFree!

  • Open all year
  • All ages welcome
  • Heated pool

Pool 2 – outdoorFree!

  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Heated pool

Pool 3 – indoor (kids)Free!

  • Open all year
  • Suitable for kids
  • Heated pool
  • Plunge pool

Spa

  • Kids' pool
  • Fitness
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
  • Spa
  • Fitness center
  • Sauna

Languages Spoken

  • German
  • English
  • French

House rules

Alpen Resort & Spa takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:00 PM
Check-out
From 7:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3 - 8 years
Extra bed upon request
CHF 35 per child, per night
9 - 15 years
Extra bed upon request
CHF 60 per child, per night
16+ years
Extra bed upon request
CHF 75 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroEC-CardUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Alpen Resort Hotel offers transfers from Zermatt Train Station to the hotel free of charge daily from 07:00 until 21:00.

Please note that the rate for an extra bed includes breakfast.

When booking 5 rooms or more, different policies and additional supplements may apply.

FAQs about Alpen Resort & Spa