About this property

Comfortable Accommodations: Hilton Garden Inn San Jose Airport City Mall in Alajuela offers family rooms with air-conditioning, free WiFi, and modern amenities. Each room includes a work desk, refrigerator, and TV. Exceptional Facilities: Guests can enjoy a swimming pool with a view, sun terrace, fitness room, and free airport shuttle service. The hotel features a restaurant, bar, and pool bar, alongside a minimarket and electric vehicle charging station. Dining Experience: The family-friendly restaurant serves international cuisine with vegetarian, vegan, and gluten-free options. Breakfast includes local specialities, fresh pastries, and a variety of beverages. Prime Location: Located 1000 metres from Juan Santamaría International Airport, the hotel is near attractions such as Poas National Park (32 km) and La Paz Waterfall Gardens (34 km). Free on-site private parking is available.

Distance in property description is calculated using © OpenStreetMap

Hilton Garden Inn
Hotel chain/brand
Hilton Garden Inn

Property highlights

    • Top location: Highly rated by recent guests (9.1)

    • Breakfast info

    • Continental, Full English/Irish, American, Buffet, Breakfast to go

    • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
2 double beds
Bedroom
1 extra-large double bed
Living room
1 sofa bed
1 large double bed
1 large double bed
1 extra-large double bed
1 extra-large double bed
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Sustainability

This property has 3 third-party sustainability certifications.
  • ISO 14001:2015 Environmental management system
    ISO 14001:2015 Environmental management system
    Certified by: DEKRA Certification, Inc.
  • ISO 50001:2018 Energy management systems
    ISO 50001:2018 Energy management systems
    Certified by: DEKRA Certification, Inc.
  • ISO 9001:2015 Quality management systems
    ISO 9001:2015 Quality management systems
    Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Charles
    United Kingdom United Kingdom
    Ideal spot for a stay close to the airport. We stayed the night of our arrival and night before departure and it was really convenient, comfy beds and spacious rooms with a good shower. Easy for car rental pick ups and also a minute walk to the...
  • Amy
    France France
    If you need to be near airport this is a good spot. Very convenient location close to the SJO airport at only a 4 min drive with a FREE shuttle. Next to a Mall so you can shop easily.
  • Denis
    Canada Canada
    The hotel is beautiful, the clerk at reception was very friendly & helpful, spoke English well, and the shuttle service was comfortable & reliable. Access to the City Mall was excellent.
  • Stuart
    United Kingdom United Kingdom
    Convenient for airport and local car hire facilities. Large, modern, clean, airy. Decent gym and pool facilitites. Nice breakfast
  • Julie
    United Kingdom United Kingdom
    Easy access to the airport with free shuttle and right next to City Mall which was useful. Room was a good size with comfy beds. Breakfast buffet was good with wide selection. Good for a stopover either to or from the airport.
  • Sophie
    United Kingdom United Kingdom
    So easy to get to the airport, a great pick up service. A great room overlooking all the take offs, our baby loved it. Clean, comfy.
  • Anthony
    United Kingdom United Kingdom
    Close to the airport. Free transfers. Comfortable large rooms
  • Diane
    United Kingdom United Kingdom
    Convenient airport shuttle. Spacious and clean room. Nice breakfast buffet (with great omelette stand and fresh fruits).
  • Martina
    North Macedonia North Macedonia
    Wonderful staff, very clean and comfortable, very good breakfast and the airport shuttle every 30 min provided by the hotel is great!
  • Claire
    United Kingdom United Kingdom
    Perfect for airport next day - great breakfast and 5 minute shuttle to airport

Hotel surroundings

Restaurants

1 restaurant on site
  • The Garden Grille & Bar
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Facilities of Hilton Garden Inn San Jose Airport City Mall

Great facilities! Review score, 8.9

Most popular facilities

  • Outdoor swimming pool
  • Airport shuttle (free)
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Free toiletries
  • Hairdryer

Bedroom

  • Alarm clock

Outdoors

  • Sun terrace
  • Terrace

Kitchen

  • Refrigerator

Pets
Pets are allowed. Charges may be applicable.

Activities

  • Live sport events (broadcast)
  • Live music/performance
    Additional charge
  • Happy hour
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Bar
  • Tea/Coffee maker

Internet
WiFi is available in the rooms and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Reception services

  • Invoice provided
  • Private check-in/check-out
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Minimarket on site
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Car hire
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Room service

Accessibility

  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Fence around pool

Wellness

  • Fitness
  • Sun loungers or beach chairs
  • Fitness centre

Languages spoken

  • English
  • Spanish

House rules

Hilton Garden Inn San Jose Airport City Mall takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3+ years
Extra bed upon request
Free

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay debit cardUnionPay credit card Cash is not accepted

FAQs about Hilton Garden Inn San Jose Airport City Mall