Alua Tenerife is 984 feet from Playa Jardín and 10 minutes’ walk from Puerto de la Cruz. It has 2 outdoor pools a children and an adult one, a buffet restaurant and a free pitch and putt golf course. Guests have access to an indoor pool, sauna and hot tub for an extra charge. Facilities also include gym, tennis and squash courts. Please note that the indoor swimming pool is closed on Saturdays afternoon and Sundays, this is a payed service. The establishment offers My Favorite Club®, with exclusive services such as: - personalized check-in and check-out, access to My Favorite Club Lounge with snacks and drinks, - access to exclusive areas - and welcome bottle of sparkling wine and a letter from the General Manager at check-in. Each room comes with a fridge, balcony or terrace and satellite TV. A safe, cot or extra bed are available on request. Air conditioning is available during certain hours of the day throughout the summer months. Free WiFi is available in rooms. There is a small on-site shopping center including a supermarket. There is a children’s play area and a games room. There is a bus station 15 minutes’ walk away in Puerto de la Cruz offering services to other parts of the island.

Distance in property description is calculated using © OpenStreetMap

Alua Hotels & Resorts
Hotel chain/brand
Alua Hotels & Resorts

Property highlights

    • Top Location: Highly rated by recent guests (8.6)

    • Breakfast Info

    • Buffet

    • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
and
1 sofa bed
2 twin beds
and
1 sofa bed
2 twin beds
and
1 sofa bed
2 twin beds
and
1 sofa bed
2 twin beds
and
2 sofa beds
2 twin beds
and
2 sofa beds
Bedroom
2 twin beds
and
2 sofa beds
Living room
1 sofa bed
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Sustainability
This property has 1 third-party sustainability certification.

  • Certified illustration
    Biosphere Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Calin
    Romania Romania
    The city is very nice and the location of the hotel is nearby Loro park. At the entrance there is a small restaurant with amazing food and drinks. Staff very nice.
  • Crystal
    Spain Spain
    The cleanness of the rooms and all the food were amazing
  • Nadya
    United States United States
    All…. The Hotel is beautiful, the facilities super nice, the pool beautiful. I really loved it. Not far from Restaurants a 15 to 20 mins walk.
  • Sara
    United States United States
    The room was lovely, and spacious, with a large balcony and comfy beds. Buffet options for breakfast and dinner were decent. Our son LOVED the pool. We found the staff friendly, engaging, and helpful. The location is an 11 out of 10!
  • Konstantin
    Spain Spain
    It's near the ocean and a beach with a volcanic sand. Beautiful views from rooms and from roof-top terrace. Quite comfortable hotel with standard animation program.
  • Anthony
    United Kingdom United Kingdom
    Nice hotel and pool 10 minutes walk of the old town. Spacious bedroom with large comfortable bed.
  • Juan
    Switzerland Switzerland
    The location is good. 5 minutes to the beach, 10 minutes to Loro Park and a nice walk 15-20 minutes to the old town.
  • Ashish
    Netherlands Netherlands
    Great location close to beach , bus terminal and loro parque, nice and lively evening activities, nice pool and bar, food was really good with vegetarian options , clean and big room with good balcony overlooking ocean
  • Bogdan
    Germany Germany
    Location, walking distance to beach, historical center. Very good breakfast, clean, good price/quality report. Recommend.
  • Maxim
    Austria Austria
    Decent hotel with spacious rooms, good location close to the beaches and city center, but in a quiet area. Good deal for the price. Walking distance to the Loro Parque zoo/aquarium, kids loved it

Hotel area info

Restaurants
3 Restaurants On Site

  • Terra
    • Cuisine
      Spanish • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly
  • Kentia
    • Cuisine
      International
    • Open for
      Lunch
    • Ambience
      Family-friendly • Modern
  • Enyesque
    • Cuisine
      Local

Amenities of Alua Tenerife
Great facilities! Review score, 8.4

Most popular amenities

  • 3 swimming pools
  • Private Parking
  • Free Wifi
  • Family rooms
  • 3 restaurants
  • Non-smoking rooms
  • Fitness center
  • Facilities for disabled guests
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Hairdryer

Bedroom

  • Linens
  • Wardrobe or closet

View

  • View

Outdoors

  • Outdoor furniture
  • Sun deck
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed

Pets
Pets are allowed on request. Charges may apply.

Activities

  • Bicycle rental
    Additional charge
  • Live music/Performance
  • Evening entertainment
  • Entertainment staff
  • Diving
    Additional chargeOff-site
  • Ping-pong
  • Pool table
    Additional charge
  • Tennis court
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Private parking is available on site (reservation is not possible) and costs € 12 per day.

  • Parking garage
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Concierge
  • ATM on site
  • Tour desk
  • 24-hour front desk

Entertainment & Family Services

  • Strollers

Cleaning Services

  • Daily housekeeping

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Safe
    Additional charge

General

  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Air conditioning
  • Smoke-free property
  • Car rental
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

3 swimming pools

Pool 1 – outdoorFree!

  • Open all year
  • Adults only
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas

Pool 2 – outdoor (kids)Free!

  • Open all year
  • Suitable for kids
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas

Pool 3 – indoorAdditional charge

  • Open all year
  • Adults only
  • Heated pool

Spa

  • Kids' pool
  • Fitness
  • Beach umbrellas
  • Massage
    Additional charge
  • Fitness center
    Additional charge

Languages Spoken

  • German
  • English
  • Spanish
  • French

House rules
Alua Tenerife takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroRed 6000Cash

The fine print
Must-know information for guests at this property

Please note that the indoor swimming pool is closed on Saturdays afternoon and Sundays.

Only dogs are allowed with some conditions: Maximum 10kg, price 20€/night, only in My Favorite Club Rooms and it is necessary to contact with hotel before to check availability

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Alua Tenerife of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Alua Tenerife