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Relais & Châteaux Heritage Hotel offers 5-star accommodations in Madrid, next to Paseo de la Castellana. It is located on a 20th century listed building beautifully decorated with a belle-époque design. The hotel features a modern décor, offering an urban and cosmopolitan spirit, merged with up-to-date technologies. All rooms come with a private bathroom with high-end toiletries, bathrobe and slippers. A buffet breakfast is served every morning at Relais & Châteaux Heritage Hotel. Lunch and dinner are provided at the restaurant Haroma, under the guidance of chef Mario Sandoval, offering local and Mediterranean cuisine. There is a roof-top sun terrace with a stylish lounge area to relax. When guests need guidance on where to visit, the reception will be happy to provide advice. Guests can discover Madrid city center as it is reachable within walking distance of the financial district, also located within a short distance. IFEMA and Wanda Metropolitano are a 15-minute drive away. The nearest airport is Adolfo Suarez Madrid-Barajas Airport, 6.8 mi from the property. Different payment terms may be requested for long-stay reservations of 7 or more nights of stay

Distance in property description is calculated using © OpenStreetMap

Relais & Châteaux
Hotel chain/brand

Property highlights

    • Located in the best-rated area in Madrid, this hotel has an excellent location score of 9.1

    • Breakfast Info

    • Continental, Buffet

    • Private parking available


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 queen bed
2 twin beds
and
1 sofa bed
or
1 sofa bed
and
1 queen bed
2 twin beds
or
1 queen bed
Bedroom
2 twin beds
Living room
1 sofa bed
4 twin beds
or
2 queen beds
2 twin beds
or
1 queen bed
4 twin beds
and
1 sofa bed
or
1 sofa bed
and
2 queen beds
2 twin beds
2 twin beds
or
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Wolverton
    United States United States
    Beautiful location. Easy to get access to public transportation.
  • Stefanie
    Portugal Portugal
    The staff were all lovely - very helpful and friendly. We received a room upgrade which was not expected but appreciated. The room was well appointed and a good size. We had a proper king sized bed, which was very nice and not that common in our...
  • Xiaolu
    United Arab Emirates United Arab Emirates
    The bed is very comfortable, very convenient location and stuffs are very attentive and helpful.
  • Sachin
    United States United States
    small boutique hotel - not too close to shopping in salamaca area of madrid but not too far either - great personalised service - top notch rooms - classy
  • Ernesto
    Greece Greece
    Interior design, soft bed and mattress, great shower and bathtub, breakfast room service was fast and good. We had the set dinner for 4 with friends and it was excellent. Parking was convenient and staff were very helpful and friendly. The...
  • Naor
    Israel Israel
    Everything - beautiful classic design, friendly staff , very clean and well maintained, fantastic breakfast. Highly recommend will defiantly stay again
  • Nasser
    United Arab Emirates United Arab Emirates
    The property is excellent and the staff is very friendly and helpful.
  • Alan
    United States United States
    The Relais & Châteaux Heritage Hotel in the Salamanca district of Madrid offers a charming and elegant stay with a delightful old-world chateau ambiance. The location is excellent, with easy access to many wonderful eateries nearby, making it...
  • Silvia
    United States United States
    Amazing staff, impecable property and great location.
  • Sylvia
    Philippines Philippines
    The staff are very helpful. They would even go out of their way to extend help.

Hotel area info

Restaurants
1 Restaurant On Site

  • Haroma
    • Cuisine
      Local

Amenities of Relais & Châteaux Heritage Hotel
Great facilities! Review score, 9.2

Most popular amenities

  • Private Parking
  • Free Wifi
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Room service
  • Bar

Bathroom

  • Towels
  • Slippers
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

Outdoors

  • Outdoor furniture
  • Sun deck
  • Terrace

Kitchen

  • Coffee machine

Pets
Pets are allowed. Charges may apply.

Activities

  • Bicycle rental
    Additional charge

Living Area

  • Desk

Media & Technology

  • iPod dock
  • Flat-screen TV
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Internet
Wifi is available in public areas and is free of charge.

Parking
Private parking is available at a location nearby (reservation is not needed) and costs € 35 per day.

  • Valet parking
  • Parking garage

Transportation

  • Public transit tickets
    Additional charge

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Spa

  • Massage
    Additional charge
  • Solarium

Languages Spoken

  • English
  • Spanish
  • French

House rules
Relais & Châteaux Heritage Hotel takes special requests – add in the next step!

Check-in
From 3:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

2 years old
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroRed 6000Cash

The fine print
Must-know information for guests at this property

Please inform Relais & Châteaux Heritage Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Relais & Châteaux Heritage Hotel