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Less than 1 km from Mercado San Miguel and a 13-minute walk from Puerta de Toledo, the property offers a terrace and a bar. The accommodation provides a 24-hour front desk, spa and free WiFi is available. At the hotel, every room comes with a desk and a flat-screen TV. The private bathroom is equipped with a shower, free toiletries and a hair dryer. The units at Pestana Plaza Mayor Madrid have air conditioning and a wardrobe. A buffet breakfast is available daily at the property. Pestana Plaza Mayor Madrid is located in Plaza Mayor, while Thyssen-Bornemisza Museum is 1.1 km from the property. Adolfo Suarez Madrid-Barajas Airport is 13.8 km away.

Distance in property description is calculated using © OpenStreetMap

Pestana Hotel & Resorts
Hotel chain/brand
Pestana Hotel & Resorts

Property highlights

    • Situated in the real heart of Madrid, this hotel has an excellent location score of 9.8

    • Breakfast info

    • Buffet


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Neil
    United Kingdom United Kingdom
    The location is fantastic and the history of the hotel is very interesting
  • Robert
    United Kingdom United Kingdom
    Lovely hotel in Fantastic location with lovely staff.. perfect!
  • Marie
    Denmark Denmark
    Everything was amazing. The people working there went above and beyond to make my stay comfortable, even if it was just for one night. If you really want to treat yourself to a special stay in Madrid, this is the place to go. I felt like royalty,...
  • Stefanie
    Austria Austria
    Very nice rooms and perfect location to get around walking! Also the rooms are very beautiful and comfy. The staff at reception is awsome!!!
  • Cofotony
    United Kingdom United Kingdom
    Location. Plus lucky to have been upgraded to a room with a view of the Plaza Mayor. Lovely hotel in a great location for all the major tourist attractions.
  • Eleanna
    Greece Greece
    All fantastic! The best hotel we have stayed in! It was our 3rd time in Madrid and for the 4th time we will come to you again! Staff polite, perfect location and close to everything, spotless! It was also the first time the pool was open until...
  • Athanasia
    United Kingdom United Kingdom
    Location is perfect as well as the design of the hotel.
  • Zoe
    United Kingdom United Kingdom
    Excellent hotel, in perfect location. The staff were exceptional.
  • Lizzy
    United Kingdom United Kingdom
    Breakfast was delicious, and the staff were extremely helpful.
  • Trudi
    Australia Australia
    Everything was great. Breakfast had everything (including eggs cooked to order), rooms great, location is good - but be prepared for lots of crowds as you are in the main square. Loads of great restaurants nearby - but you MUST give the squid roll...

Hotel surroundings

Restaurants
2 restaurants on site

  • Café de la Plaza - Patio
    • Cuisine
      Mediterranean • Spanish
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambiance
      Modern • Romantic
  • Café de la Plaza - Terraza
    • Cuisine
      Mediterranean • Spanish

Facilities of Pestana Plaza Mayor Madrid
Great facilities! Review score, 9.1

Most popular facilities

  • 2 swimming pools
  • Parking
  • Free WiFi
  • Family rooms
  • Spa and wellness centre
  • Non-smoking rooms
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

Kitchen

  • Coffee machine
  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Walking tours
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Public parking is possible at a location nearby (reservation is not possible) and costs € 36 per day.

    Reception services

    • Invoice provided
    • Concierge service
    • Luggage storage
      Additional charge
    • 24-hour front desk

    Cleaning services

    • Daily housekeeping
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge

    Business facilities

    • Fax/photocopying
      Additional charge
    • Meeting/banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Key card access
    • 24-hour security
    • Safety deposit box

    General

    • Pet bowls
    • Pet basket
    • Shared lounge/TV area
    • Air conditioning
    • Non-smoking throughout
    • Wake-up service
    • Heating
    • Soundproofing
    • Laptop safe
    • Carpeted
    • Soundproof rooms
    • Lift
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms
    • Wake up service/Alarm clock
    • Room service

    Accessibility

    • Emergency cord in bathroom
    • Lower bathroom sink
    • Higher level toilet
    • Toilet with grab rails
    • Wheelchair accessible
    • Upper floors accessible by elevator

    2 swimming pools

    Pool 1 - outdoorFree!

    • Seasonal
    • All ages welcome
    • Pool is on rooftop
    • Pool with view
    • Pool/beach towels
    • Pool bar
    • Sun loungers or beach chairs
    • Sun umbrellas

    Pool 2 - indoorFree!

    • Open all year
    • Adults only
    • Heated pool
    • Pool/beach towels

    Wellness

    • Fitness/spa locker rooms
    • Fitness
    • Spa/wellness packages
    • Spa lounge/relaxation area
    • Spa facilities
    • Body scrub
    • Body treatments
    • Facial treatments
    • Beauty Services
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Massage
    • Spa and wellness centre
    • Fitness centre
    • Sauna

    Languages spoken

    • English
    • Spanish

    House rules
    Pestana Plaza Mayor Madrid takes special requests - add in the next step!

    Check-in
    From 15:00
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    Until 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Refundable damage deposit
    A damage deposit of € 150 is required on arrival. That's about AR$ 191,302. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Cot upon request
    Free

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Groups
    When booking more than 5 rooms, different policies and additional supplements may apply.
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubJCBMaestroUnionPay credit cardCash

    The fine print
    Need-to-know information for guests at this property

    Payment of the total stay is made at the arrival. The Hotel accept payment in cash. Nevertheless, by law, if you are a Spanish resident it can only be up to €1000 euros."

    Special requests are subject to availability and may incur a supplement.

    Children under the age of 18 can only access the property at certain times and accompanied by an adult.

    When booking 5 rooms or more, different policies and additional supplements may apply.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Pestana Plaza Mayor Madrid in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    A damage deposit of € 150 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    License number: 598145

    FAQs about Pestana Plaza Mayor Madrid