staff were all amazing. attention to detail was superb.

Mark المملكة المتحدة

Beautiful design, very comfortable, lovely and highly professional staff. Great location

Aude سويسرا

Exceptionally clean, great interior, lovely vibe! Service was excellent.

Dean المملكة المتحدة

Very nice hotel, excellent location, very nice and helpful staff.

Yael إسرائيل

Great location. Not the warmest of welcomes after a long journey from one checkin staff member, but the rest of the team were fantastic and really went out of their way to assist us. The concierge team were tremendous as were the bar staff. The location is so central and surrounded by lots of choice for bars and restaurants.

D\'silva أستراليا

An excellent hotel, with first class staff who know exactly what's needed to make you feel very welcome.

John المملكة المتحدة

Our room was a good size and very comfortable. The interior design of the hotel/room was very impressive, like all the Firmdale hotels which are beautifully decorated - Kit Kemp style. Our bathroom was large enough and shower was great, towels thick and soft. The shampoo/conditioner/hand & body wash provided smell amazing. We asked for a quiet room at the back of the hotel and we didn't hear any noise from outside or in the hallway. The staff were really nice and very helpful. We had breakfast and there was plenty of choice (cooked, cereals, fresh fruit etc). We would definitely stay here again next time we are in London.

Styletourist المملكة المتحدة

attention to detail is excellent in all of the firmdale hotels

Tracey المملكة المتحدة

The service was excellent at the front desk, the concierge, the restaurant especially the new girl I don’t know her name but she is from Albania, the door man was also fabulous. We loved the dressing gowns super luxurious. Also the coffee was outstanding.

Jenni أستراليا

location superb, staff were excellent and beautiful rooms

Tracey المملكة المتحدة