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About this property

The 4 Star Best Western Premier Dover Marina Hotel & Spa is a seafront hotel in Dover, Kent and a short distance from Canterbury. It offers tours of Dover, charming Regency decor, and many rooms with picturesque waterfront views. The hotel is set in a Georgian terrace, steeped in history, nestled under the famous White Cliffs in the shadow of Dover Castle with uninterrupted views across the English Channel. Guest rooms feature air conditioning, adjustable heating, a safe, iron and ironing board and a hairdryer Enjoy a light bite or gourmet dinner from Marco Pierre Mr. White's English Chophouse restaurant's beautiful sea-facing terrace or Marco Pierre White's Wheelers Fish & Chips. Guests can also enjoy Waterfront Café and newly built Churchill Bar both overlooking the Dover coastline. The Waterfront Spa & Health Club has 7 spa treatment rooms, sauna Jacuzzi, steam room, a large gym and exercise room for fitness classes. 4 function/ conference rooms, free high-speed internet access and complimentary parking is provided. The hotel front desk is open 24-hours and food is served 24-hours a day.

Distance in property description is calculated using © OpenStreetMap

Best Western Premier
Hotel chain/brand
Best Western Premier

Property highlights

    • Top Location: Highly rated by recent guests (9.3)

    • Breakfast Info

    • Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, Buffet

    • Loyal Customers

    • There are more repeat guests here than most other properties.


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Availability

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Louis
    United States United States
    Location - Close to Cruise Pier Nice bar and breakfast
  • Loretta
    United Kingdom United Kingdom
    Very nice modern rooms and showers. Very helpful staff. Good breakfast (not exceptional!). Parking was OK. Didn't try the spa.
  • Kelly
    Germany Germany
    Quintessential English seaside experience, with the sound of the wind and waves just out the window. Adjoined bar and restaurant were super convenient.
  • Michael
    United States United States
    We arrived early and were immediately offered our room if we were willing to pay an extra 10 pounds. Which was instantly reduced from the normal 20. This felt like a scam and we were taken aback by the staff’s “hustle”. The hotel is in a great...
  • Sarah
    United States United States
    The hotel was very clean. It looked recently renovated. We stayed pre-cruise and were very happy with our choice. The breakfast was very good, with a good selection. The staff were all very nice and the front desk arranged a taxi for us to the...
  • Shannon
    United States United States
    Fish and Chips at the restaurant. Gary at the front desk was full of useful information and was an asset to our trip.
  • Barry
    United States United States
    Location (close to the ferry, easy, walk into town to catch the bus to Canterbury Cathedral, or the train to Leeds Castle) very reasonable price for a taxi to Dover Castle), Customer service was quite good.
  • Deborah
    United States United States
    Beautiful rooms. Sitting on the balcony was the best
  • Judy
    United States United States
    Charming older hotel very near the castle and the ferry terminal. Our room was updated and well appointed. Staff was great. Restaurant was very good including the breakfast. Private Parking was good . We had a view of the beach/harbor.
  • Betsy489
    United States United States
    Location was good. Right near the cruise ship terminal. Staff was excellent and knowledgeable about the area. Excellent breakfast. Hotel was an easy walk to restaurants and Dover Castle and the Cliffs of Dover.

Hotel area info

Restaurants

2 Restaurants On Site
  • Marco Pierre White's Mr Whites English Chophouse
    • Cuisine
      British
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • Wheeler's Fish & Chips
    • Cuisine
      British
    • Open for
      Dinner
    • Ambience
      Family-friendly

Amenities of Best Western Premier Dover Marina Hotel & Spa

Great facilities! Review score, 8.4

Most popular amenities

  • Parking
  • Free Wifi
  • Family rooms
  • Spa
  • Beachfront
  • Fitness center
  • 2 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Guest bathroom
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Terrace
  • Garden

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Pets
Pets are allowed. Charges may apply.

Activities

  • Live sports events (broadcast)
  • Walking tours
  • Beach
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Windsurfing
    Additional charge
  • Fishing
    Off-site

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Public parking is available at a location nearby (reservation is not needed) and costs £5 per day.

  • Accessible parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Board games/Puzzles

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe

General

  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Car rental
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Upper floors accessible by elevator

Spa

  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Solarium
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • Arabic
  • English
  • Spanish
  • French
  • Hindi
  • Polish

House rules

Best Western Premier Dover Marina Hotel & Spa takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

If pre-booked, breakfast will be GBP 16 per person, per night.

The Gym, Sauna, Steam Room & Spa bath are free to hotel guests (children under the age of 16 are not permitted). There is also a Spa offering a variety of treatments that need to be booked in advance.

The credit card used to make the booking will be processed at check-in and an additional authorization will be taken.

Please note that the room images shown are designed to give guests an idea of the room type booked. Each room is unique and may vary from the actual picture shown. Please contact the hotel if you would like further information.

Please note that Family Rooms consist of a double bed and sofa bed or two single beds plus sofa bed, please contact the hotel if you would like further information.

The gym is open to both internal and external customers but a time slot needs to be booked.

Pet Policies / Terms and Conditions :

• Pets (Cats and dogs) are permitted in Standard Rooms only (Higher category rooms do not accommodate pets)

• A £ 40 per pet per day per room applies.

• A £100 pre-authorization is required on arrival to cover any potential damages.

• No additional cleaning charges will be applied.

• A maximum of 2 pets per room is allowed.

• No size restrictions – dogs of all sizes are welcome.

• Pets must not be left unattended in the rooms.

• Cats are only accepted if kept in a secure cage.

• Pets are permitted in elevators.

• Pets are not allowed in the dining areas (Restaurant / Coffee shop or bar areas under any circumstances) For guests booking on BB or DBB packages with pets, room service and outdoor dining options should be offered as alternatives. Tray charges would not apply for any room service orders.

• The hotel does provide pet beds or water bowls and a giveaway toy on request.

• Pets to be kept on a leash or in a carrier in public areas.

• Owners are responsible for cleaning up after their pets.

• Guide dogs should continue to be allowed throughout the property and remain exempt from any charges.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Parking is subject to availability due to limited spaces.

FAQs about Best Western Premier Dover Marina Hotel & Spa