Best Western Palace Hotel & Casino
Best Western Palace Hotel & Casino
With the Isle of Man’s only licensed casino, Best Western Palace Hotel is centrally located on the beautiful Victorian Promenade overlooking Douglas Bay and just metres from the beach. The hotel boasts a panoramic sea view restaurant and a health club with an indoor pool. The bright and contemporary rooms at the Best Western Palace Hotel & Casino have a work desk, telephone, a hairdryer, a safe, and ironing facilities. They include a TV, tea/coffee making facilities, and some rooms have sea views. Free WiFi is also available throughout the complex. The Paragon Bar and Restaurant serves hearty breakfasts, a full lunchtime bar menu, and an evening carvery. The Palace Health Club has panoramic sea views, and features an indoor heated swimming pool, cardiovascular gym, weights gym, sauna, steam room, spa bath and pool-side lounge area for light meals. There is an on-site casino complete with an independent Chinese restaurant bingo lounge and slots lounge, with a variety of machines. During the weekend guests can enjoy a lively and dynamic atmosphere.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Indoor swimming pool
- Private parking
- Free WiFi
- Fitness centre
- Family rooms
- 2 restaurants
- Non-smoking rooms
- Spa and wellness centre
- Bar
Guest reviews
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Guests who stayed here loved
- Helmut
United Kingdom
“This was our second stay at this hotel, we like it very much and will stay there again next year.” - Shacklock
United Kingdom
“Stayed her for the fourth time great location overlooking he bay including the view from fantastic swimming pool Chinese restaurant is great Bus stop and horse tram stop outside” - Rachael
United Kingdom
“This is the second time we have stayed in this hotel when visiting the Isle of Man. We loved everything about it. Staff were very welcoming. Breakfast was lovely. Will deffo be staying here again if we visit :)” - Teare
United Kingdom
“Great room,view,clean,excellent breakfast, near to restaurant, bingo and transport, lift a great help” - Adrian
United Kingdom
“The breakfast buffet is always very good and the view of the bay from the restaurant is wonderful. Access to the health club is a real bonus. A great atmosphere with a real buzz.” - Grannyal
United Kingdom
“The comfort and style of room the view was amazing sea views transport links outside of the hotel on site cinema bingo health club fantastic pool spa steam room great food bars casino close to all amenities you could not want for more the staff...” - Sally
United Kingdom
“Breakfast was fabulous. Room was small but clean and comfortable. Sea view was great from the bars and lounges. They only clean rooms every three days, but will changes towels if requested. Would have been nice if they had popped in to replace...” - James
United Kingdom
“Hotel is quiet. They offered luggage service on check out day. I loved the health spa service and the swimming. I believe i had some complementary bottles of wine in the room,for my birthday only i am almost teetotal. But all the same i am honouredd” - Nigel
United Kingdom
“Very comfortable, clean, helpful and friendly staff. Great location opposite the beach.” - Cromie
United Kingdom
“Staff were absolutely exceptional and very friendly. Rooms were great and the bed very comfortable. Food was great as well”
Hotel surroundings
Restaurants2 restaurants on site
- Paragon Restaurant
- CuisineBritish
- Open forDinner
- AmbianceFamily friendly • Traditional • Modern • Romantic
- Dietary optionsHalal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
- Majestic Chinese Restaurant
- CuisineChinese
- Open forDinner
- AmbianceModern
Facilities of Best Western Palace Hotel & Casino
Most popular facilities
- Indoor swimming pool
- Private parking
- Free WiFi
- Fitness centre
- Family rooms
- 2 restaurants
- Non-smoking rooms
- Spa and wellness centre
- Bar
Bathroom
- Toilet paper
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Bath
- Shower
Bedroom
- Wardrobe or closet
- Alarm clock
Outdoors
- Beachfront
Kitchen
- Electric kettle
Room Amenities
- Socket near the bed
Activities
- BingoAdditional charge
- Tour or class about local cultureAdditional charge
- Bike toursAdditional charge
- Walking toursAdditional charge
- Movie nightsAdditional chargeOff-site
- Beach
- KaraokeAdditional charge
- Casino
- Golf course (within 3 km)Additional charge
Living Area
- Desk
Media & Technology
- Flat-screen TV
- Radio
- Telephone
- TV
Food & Drink
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Kid mealsAdditional charge
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
InternetWiFi is available in the rooms and is free of charge.
ParkingPrivate parking is possible on site (reservation is not needed) and charges may be applicable.
- Accessible parking
Reception services
- Private check-in/check-out
- ATM/cash machine on site
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Cleaning services
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business facilities
- Fax/photocopyingAdditional charge
- Business centre
- Meeting/banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- 24-hour security
- Safety deposit box
General
- Designated smoking area
- Non-smoking throughout
- Heating
- Packed lunches
- Carpeted
- Lift
- Family rooms
- Ironing facilities
- Non-smoking rooms
- Iron
- Room service
Indoor swimming pool
- Open all year
- Pool with view
- Heated pool
- Shallow end
- Pool/beach towels
- Sun loungers or beach chairs
Wellness
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Fitness
- Steam room
- Spa facilities
- Sun loungers or beach chairs
- Hot tub/Jacuzzi
- Spa and wellness centreAdditional charge
- Fitness centre
- Sauna
Languages spoken
- English
House rulesBest Western Palace Hotel & Casino takes special requests - add in the next step!
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.





The fine printNeed-to-know information for guests at this property
Please note the property will contact guests when a booking is subject to the group policies.