With the Isle of Man’s only licensed casino, Best Western Palace Hotel is centrally located on the beautiful Victorian Promenade overlooking Douglas Bay and just metres from the beach. The hotel boasts a panoramic sea view restaurant and a health club with an indoor pool. The bright and contemporary rooms at the Best Western Palace Hotel & Casino have a work desk, telephone, a hairdryer, a safe, and ironing facilities. They include a TV, tea/coffee making facilities, and some rooms have sea views. Free WiFi is also available throughout the complex. The Paragon Bar and Restaurant serves hearty breakfasts, a full lunchtime bar menu, and an evening carvery. The Palace Health Club has panoramic sea views, and features an indoor heated swimming pool, cardiovascular gym, weights gym, sauna, steam room, spa bath and pool-side lounge area for light meals. There is an on-site casino complete with an independent Chinese restaurant bingo lounge and slots lounge, with a variety of machines. During the weekend guests can enjoy a lively and dynamic atmosphere.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.8)

    • Breakfast info

    • Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, Buffet

    • Private parking at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 sofa bed
and
1 large double bed
1 double bed
2 single beds
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Helmut
    United Kingdom United Kingdom
    This was our second stay at this hotel, we like it very much and will stay there again next year.
  • Shacklock
    United Kingdom United Kingdom
    Stayed her for the fourth time great location overlooking he bay including the view from fantastic swimming pool Chinese restaurant is great Bus stop and horse tram stop outside
  • Rachael
    United Kingdom United Kingdom
    This is the second time we have stayed in this hotel when visiting the Isle of Man. We loved everything about it. Staff were very welcoming. Breakfast was lovely. Will deffo be staying here again if we visit :)
  • Teare
    United Kingdom United Kingdom
    Great room,view,clean,excellent breakfast, near to restaurant, bingo and transport, lift a great help
  • Adrian
    United Kingdom United Kingdom
    The breakfast buffet is always very good and the view of the bay from the restaurant is wonderful. Access to the health club is a real bonus. A great atmosphere with a real buzz.
  • Grannyal
    United Kingdom United Kingdom
    The comfort and style of room the view was amazing sea views transport links outside of the hotel on site cinema bingo health club fantastic pool spa steam room great food bars casino close to all amenities you could not want for more the staff...
  • Sally
    United Kingdom United Kingdom
    Breakfast was fabulous. Room was small but clean and comfortable. Sea view was great from the bars and lounges. They only clean rooms every three days, but will changes towels if requested. Would have been nice if they had popped in to replace...
  • James
    United Kingdom United Kingdom
    Hotel is quiet. They offered luggage service on check out day. I loved the health spa service and the swimming. I believe i had some complementary bottles of wine in the room,for my birthday only i am almost teetotal. But all the same i am honouredd
  • Nigel
    United Kingdom United Kingdom
    Very comfortable, clean, helpful and friendly staff. Great location opposite the beach.
  • Cromie
    United Kingdom United Kingdom
    Staff were absolutely exceptional and very friendly. Rooms were great and the bed very comfortable. Food was great as well

Hotel surroundings

Restaurants
2 restaurants on site

  • Paragon Restaurant
    • Cuisine
      British
    • Open for
      Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
  • Majestic Chinese Restaurant
    • Cuisine
      Chinese
    • Open for
      Dinner
    • Ambiance
      Modern

Facilities of Best Western Palace Hotel & Casino

Most popular facilities

  • Indoor swimming pool
  • Private parking
  • Free WiFi
  • Fitness centre
  • Family rooms
  • 2 restaurants
  • Non-smoking rooms
  • Spa and wellness centre
  • Bar

Bathroom

  • Toilet paper
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Beachfront

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed

Activities

  • Bingo
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Movie nights
    Additional chargeOff-site
  • Beach
  • Karaoke
    Additional charge
  • Casino
  • Golf course (within 3 km)
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Radio
  • Telephone
  • TV

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Internet
WiFi is available in the rooms and is free of charge.

Parking
Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Accessible parking

Reception services

  • Private check-in/check-out
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Designated smoking area
  • Non-smoking throughout
  • Heating
  • Packed lunches
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Room service

Indoor swimming pool

  • Open all year
  • Pool with view
  • Heated pool
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs

Wellness

  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Steam room
  • Spa facilities
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • English

House rules
Best Western Palace Hotel & Casino takes special requests - add in the next step!

Check-in
From 16:00 to 00:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardDiners ClubMaestroSoloCash

The fine print
Need-to-know information for guests at this property

Please note the property will contact guests when a booking is subject to the group policies.

FAQs about Best Western Palace Hotel & Casino