About this property

Comfortable Accommodation: B&B Santana Hakuba in Hakuba offers family rooms with private bathrooms, air-conditioning, and garden or mountain views. Each room includes a TV, wardrobe, and free toiletries. Dining and Leisure: The family-friendly restaurant serves Asian cuisine with vegetarian options. Guests can relax on the terrace or in the garden, enjoy the bar, and stay connected with free WiFi throughout the property. Convenient Location: Located less than 1 km from Hakuba Goryu Ski Resort, the property is also close to Happo-One Ski Resort (6 km) and Tsugaike Kogen Ski Area (13 km). Matsumoto Airport is 62 km away. Guest Services: Private check-in and check-out, a lounge, ski pass sales point, indoor and outdoor play areas, games room, full-day security, tour desk, luggage storage, and ski storage enhance the stay.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.6)

    • Want a great night's sleep? This property was highly rated for its very comfy beds.

    • Free private parking available on-site


Availability

Select dates to see this property's availability and prices

Guest reviews

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Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Alexandra
    Australia Australia
    We loved our stay here late feb-early march 2025. Hosts were fantastic and it is in a perfect location to wander up to Goryu ski field (and easy to get to all the others). Place was warm and laid out so that it was easy to have our own space, or...
  • Timothy
    Australia Australia
    Fire place was great , brekkie was good , very cosy home like vibes .
  • Josie
    Australia Australia
    The common lounge area was always available, comfortable and toasty warm with the log fire. Mingling with the other guests was an added bonus. The breakfast was a great variety of continental options. The option to stay in for a light dinner was...
  • Stacey
    Australia Australia
    We had a fantastic two weeks at Santana, great breaky and a warm, cosy, homely feel. Highly recommend
  • Elsa
    Australia Australia
    Similar vibe to ski lodges back in aus, and felt like home. Had everything we needed for a lovely week, lovely brekkie included and convenience of dinner available onsite. Halfway between the station and the lifts of goryu, so easy to get...
  • Peter
    Australia Australia
    Can’t thank Albert and Fumi enough for making my stay super comfortable, they’re super helpful and all around nice people. Big open area where everyone chats and hangs out at night. Really close to goriyu lifts and fumis cooking is top shelf!
  • Alexandra
    Australia Australia
    Beautiful location, yummy breakfast, kind caring hosts.
  • Chanel
    Australia Australia
    - very helpful and friendly staff - free breakfast - unlimited free tea and coffee - clean - comfortable and cozy - met new people and all played cards in the common area - very easy to get to the ski slopes and escal plaza - shuttle bus stop...
  • Rachael
    Australia Australia
    Brekky and very homely comfortable feel. Love the living area, super warm and cosy!!
  • Hans
    Australia Australia
    Great friendly hosts. Has a nice cabin style, personal feel to it. Short walk through lovely forrest to the ski field Goryu/47. Nice menu for who wants to dine-in. Otherwise there a couple of dinner alternatives within short walking distance....

Hosted by Albert, Fumika , Anna and Sana.

9.4
Host review score
Albert, Fumika , Anna and Sana.
We started B&B Santana in 2006, its a family run bed and breakfast with emphasis on having a quality winter holiday. We provide a cozy common lounge area where guests can socialize and exchange stories about their days adventures. The room is heated by a large wood stove , creating a warm relaxing atmosphere. Apres ski bar and dining area open daily from 5-9, happy hour draft beer and home cooked meals to cater for those that want to stay in and have a good time. Lounge area and bar are closed from 11 PM-7 AM for everyone's comfort and a quiet place to have a good sleep. The building construction is Japanese cider with exposed beams and open plan style..
I came to Japan in 2005 from New Zealand , my wife is Japanese and we have 3 children. we live on site to provide service and answer all questions regarding your holiday here. In winter I do snow shoe tours with our guests and in the green season I provide mountain bike guiding. The level of mtb in Hakuba is medium/expert level xc mountain biking. Trails are generally steep and slippery.
We are right in the middle of HakubaGoryu village, surrounded by forest and other guesthouses, hotels and restaurants. The combined ski resorts are a 250 meter walk from our place.There are 3 onsen nearby, 1 is only 100 meters away. Its a pretty quiet area, no shops , the main focus is on having a good day on the slopes. There is a nice hiking/snow shoeing trail 200 meters from our place, guided walks are available daily on request, free of charge. Closest convenience store is 7/11, 20 minute walk and a post office for ATM is a 10 minute walk away.
Languages spoken: German,English,Japanese,Dutch

Property surroundings

Restaurants
1 restaurant on site

  • Restaurant #1
    • Cuisine
      Asian
    • Open for
      Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian

Facilities of B&B Santana Hakuba
Great facilities! Review score, 9

Most popular facilities

  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Skiing
  • Restaurant
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)

Bedroom

  • Linen
  • Alarm clock

View

  • Garden view
  • View

Outdoors

  • Terrace
  • Garden

Room Amenities

  • Socket near the bed
  • Clothes rack

Ski

  • Ski pass vendor
  • Ski school
    Additional charge
  • Ski storage

Activities

  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Cycling
  • Hiking
  • Games room
  • Skiing

Media & Technology

  • DVD player
  • TV

Food & Drink

  • Wine/champagne
    Additional charge
  • Snack bar
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

    Reception services

    • Private check-in/check-out
    • Luggage storage
    • Tour desk

    Entertainment and family services

    • Kids' outdoor play equipment
    • Indoor play area
    • Board games/puzzles

    Cleaning services

    • Laundry
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • 24-hour security

    General

    • Shared lounge/TV area
    • Vending machine (drinks)
    • Designated smoking area
    • Non-smoking throughout
    • Mosquito net
    • Wake-up service
    • Heating
    • Carpeted
    • Fan
    • Family rooms
    • Non-smoking rooms
    • Air conditioning

    Languages spoken

    • German
    • English
    • Japanese
    • Dutch

    House rules
    B&B Santana Hakuba takes special requests - add in the next step!

    Check-in
    From 15:00 to 22:00
    Check-out
    From 07:00 to 10:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Curfew
    Entry to the property will be closed between the hours of 23:00 and 06:00
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 3 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Cot upon request
    Free
    4+ years
    Extra bed upon request
    ¥8,000 per person, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Groups
    When booking more than 3 rooms, different policies and additional supplements may apply.
    Accepted payment methods
    American ExpressVisaMastercardCash
    Smoking
    Smoking is not allowed.
    Parties
    Parties/events are not allowed
    Quiet hours
    Guests must be quiet between 22:00 and 07:00.

    The fine print
    Need-to-know information for guests at this property

    Please be informed that an extra bed can only be accommodated in the following room type: Quadruple Room with Shared Bathroom. Please contact the property for further details.

    This property will not accommodate hen, stag or similar parties.

    Quiet hours are between 22:00:00 and 07:00:00.

    License number: 長野県大町保健所指令19大保生第21-9号