The staffs definitely lifts up this hotel. The amount of attention they provide to their guests is outstanding. The room is clean, and bigger than average Tokyo hotels we've stayed. The free coffee in the morning at the lobby was nice to have. The city view from the room is enjoyable and the area is quite at night. It was overall a nice stay. The restaurant / bar is located at the lobby entrance which liven ups the place.

Dongin United States of America

Overall fantastic hotel. Great amenities. Great design. Great food. Wonderful staff. Highly recommend

Engel United States of America

Lovely large room with great shower and bathtub. Nice toiletries amenities and all minibar was free and well stocked. Very clean. Toilet in separate small room. Bed comfortable (firm). Nice bathrobe and slippers. The Belcomo restaurant felt fun and modern. Nice drinks and good breakfast. Exceptional attentive staff.

Mary United States of America

The staff was above and beyond at every level of customer service. Hayato Furugori was the kindest and most helpful. If I were upper management, he surely deserves a promotion immediately. The rooms were spacious and amenities top tier.

Callie United States of America

I loved their breakfast! I’ve never been the one to book a breakfast at my hotel stays. When I had booked this time, I thought it’d be convenient since we tend to wake up quite early. The dining room had sweeping views, friendly staff and delicious food! They had an array of options to choose from. The gym was also very clean and well kept. Location was about a 15-30 minute walk to the places we wanted to visit.

Narita United States of America

Great rooms, excellent service, very good location

Aidan United Kingdom

Bustling lobby. Cozy, beautifully decorated room. Spacious bath area. Warm and attentive staff. Amazing breakfast. Close walk to Gaiemmae train station.

Helen United States of America

All the furnitures are good quality and stylish You can spend an exciting night as it has all-inclusive service (lots of alcohol and snacks) if you like drinking

Shun Japan

Loved the 1960s theme throughout the hotel. The eye to detail was amazing: the 60’s style furniture, carpet, drapes, art work - impeccable. Our corner suite was very spacious with a great view. The daily complimentary mini bar refill is also a nice touch. Fantastic restaurants in the hotel, with the sushi restaurant a highlight. Hotel location good, close to subway and walking distance to trendy neighborhoods. From here on in, the AOYAMA will be my home away from home when in Tokyo.

Kevin Australia

I stayed here with my 15 year old son for 4 nights and it was fantastic. It is our first time in Japan- the room was immaculate with every little attention to detail you can imagine. The hotel staff were incredibly kind and gracious. While it was expensive, it didn’t disappoint. The location was perfect as we could walk to many attractions and easily get on a train or take a taxi from the hotel. The soaking tub with a city view was just what this tired mom needed. The days were hot and the room stayed very cool. We got the morning breakfast with our room and it was wonderful, particularly if you enjoy Asian food. My teenager thought it was a little too “fancy” but he loved the food.

Christine United States of America