About this property

Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, mountain or city views, and modern amenities such as mini-bars and flat-screen TVs. Free WiFi is available throughout the property. Exceptional Facilities: Guests can enjoy spa facilities, a fitness center, indoor swimming pool, terrace, and a restaurant offering French, Italian, and local cuisines. Additional services include beauty treatments, wellness packages, and a 24-hour front desk. Prime Location: Located in Almaty, the hotel is 9.3 mi from Almaty International Airport. Nearby attractions include Republic Palace (4-minute walk), Gvardeytsev-Panfilovtsev Park (1.2 mi), and Kazakhstan Independence Monument (15-minute walk). Guests appreciate the convenient location and excellent service.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

    • Top Location: Highly rated by recent guests (9.4)

    • Breakfast Info

    • Continental, Vegetarian, Vegan, American, Buffet, Breakfast to go

    • Free private parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 queen bed
2 twin beds
1 queen bed
Bedroom 1
1 king bed
Bedroom 2
2 twin beds
Living room
1 sofa bed
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Sustainability
This property has 1 third-party sustainability certification.

  • Certified illustration
    Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Evelyn
    Australia Australia
    Great location very clean and the staff were so helpful. Great breakfast
  • Dietz
    China China
    I loved the location, the bed was very comfortable and the breakfast was excellent. The staff was very helpful.
  • Onur
    Kazakhstan Kazakhstan
    Asked to have connected rooms, rooms were ready and there were complimentary water and chocolates, very much appreciated
  • Traxie
    Singapore Singapore
    Good selection of buffet breakfast. Great location - close to everything. Very clean and modern rooms with multiple water dispensers across the floor. also has an indoor pool and gym. 10/10 will recommend!
  • Elizabeth
    United States United States
    My family really enjoyed our stay. The service was wonderful, the breakfast was plentiful and the location was central. The lobby had a nice seating area with delicious warming drinks. We were able to pay for a rollaway bed that was very helpful...
  • Oleksandr
    Ukraine Ukraine
    Everything was good except wi-fi connection's capacity
  • Josephine
    Kuwait Kuwait
    People are friendly and approachable. My request was fulfilled, and I will definitely stay here if we return to Kazakhstan.
  • Alexandra
    United States United States
    Very comfortable, central, modern and a wonderful breakfast.
  • Sadykov
    Tajikistan Tajikistan
    Everithing was good. Location is very convenient, shopping center Dostyk is not far, lot of restaraunts and cafes near the hotel. Cable car Kok-Tebe near the hotel, you can go up to see the Almaty from bird's eye vie.
  • Daniel
    United States United States
    Very nice breakfast with a very good variety of choices. All of the staff were excellent; front desk, restaurant and the personnel servicing the room.

Hotel area info

Restaurants
1 Restaurant On Site

  • Le Resto
    • Cuisine
      American • French • Italian • Local • Asian • International • European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Traditional
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Novotel Almaty City Center
Great facilities! Review score, 8.5

Most popular amenities

  • Indoor swimming pool
  • Free Wifi
  • Family rooms
  • Spa
  • Free parking
  • Fitness center
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Wardrobe or closet
  • Walk-in closet

View

  • City view
  • Mountain view
  • View

Outdoors

  • Outdoor furniture
  • Terrace

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Pets
Pets are allowed. Charges may apply.

Activities

  • Happy hour
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Parking garage
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Lockers
  • Concierge
  • Baggage storage
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Soundproof
  • Private entrance
  • Car rental
  • Laptop safe
  • Interconnecting room(s) available
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Fan
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Bathroom emergency cord
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers

Spa

  • Locker rooms
  • Fitness
  • Massage chair
  • Full-body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Makeup services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center

Languages Spoken

  • German
  • English
  • French
  • Russian
  • Turkish

House rules
Novotel Almaty City Center takes special requests – add in the next step!

Check-in
From 3:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
16+ years
Extra bed upon request
KZT 5,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Must-know information for guests at this property

Please inform Novotel Almaty City Center of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Novotel Almaty City Center