Novotel Almaty City Center
Novotel Almaty City Center
- City view
- Pet friendly
- Swimming pool
- Free Wifi
- Free parking
- Bathtub
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
About this property
Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, mountain or city views, and modern amenities such as mini-bars and flat-screen TVs. Free WiFi is available throughout the property. Exceptional Facilities: Guests can enjoy spa facilities, a fitness center, indoor swimming pool, terrace, and a restaurant offering French, Italian, and local cuisines. Additional services include beauty treatments, wellness packages, and a 24-hour front desk. Prime Location: Located in Almaty, the hotel is 9.3 mi from Almaty International Airport. Nearby attractions include Republic Palace (4-minute walk), Gvardeytsev-Panfilovtsev Park (1.2 mi), and Kazakhstan Independence Monument (15-minute walk). Guests appreciate the convenient location and excellent service.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Indoor swimming pool
- Free Wifi
- Family rooms
- Spa
- Free parking
- Fitness center
- Non-smoking rooms
- Tea/Coffee Maker in All Rooms
- Bar

SustainabilityThis property has 1 third-party sustainability certification.
- Green Key (FEE)
Guest reviews
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Guests who stayed here loved
- Evelyn
Australia
“Great location very clean and the staff were so helpful. Great breakfast” - Dietz
China
“I loved the location, the bed was very comfortable and the breakfast was excellent. The staff was very helpful.” - Onur
Kazakhstan
“Asked to have connected rooms, rooms were ready and there were complimentary water and chocolates, very much appreciated” - Traxie
Singapore
“Good selection of buffet breakfast. Great location - close to everything. Very clean and modern rooms with multiple water dispensers across the floor. also has an indoor pool and gym. 10/10 will recommend!” - Elizabeth
United States
“My family really enjoyed our stay. The service was wonderful, the breakfast was plentiful and the location was central. The lobby had a nice seating area with delicious warming drinks. We were able to pay for a rollaway bed that was very helpful...” - Oleksandr
Ukraine
“Everything was good except wi-fi connection's capacity” - Josephine
Kuwait
“People are friendly and approachable. My request was fulfilled, and I will definitely stay here if we return to Kazakhstan.” - Alexandra
United States
“Very comfortable, central, modern and a wonderful breakfast.” - Sadykov
Tajikistan
“Everithing was good. Location is very convenient, shopping center Dostyk is not far, lot of restaraunts and cafes near the hotel. Cable car Kok-Tebe near the hotel, you can go up to see the Almaty from bird's eye vie.” - Daniel
United States
“Very nice breakfast with a very good variety of choices. All of the staff were excellent; front desk, restaurant and the personnel servicing the room.”
Hotel area info
Restaurants1 Restaurant On Site
- Le Resto
- CuisineAmerican • French • Italian • Local • Asian • International • European
- Open forBreakfast • Lunch • Dinner
- AmbienceTraditional
- Dietary optionsHalal • Vegetarian • Vegan • Gluten-free • Dairy-free
Amenities of Novotel Almaty City CenterGreat facilities! Review score, 8.5
Most popular amenities
- Indoor swimming pool
- Free Wifi
- Family rooms
- Spa
- Free parking
- Fitness center
- Non-smoking rooms
- Tea/Coffee Maker in All Rooms
- Bar
Bathroom
- Toilet paper
- Towels
- Bathtub or shower
- Slippers
- Private bathroom
- Toilet
- Bathrobe
- Hairdryer
- Bathtub
- Shower
Bedroom
- Wardrobe or closet
- Walk-in closet
View
- City view
- Mountain view
- View
Outdoors
- Outdoor furniture
- Terrace
Kitchen
- Electric kettle
Room Amenities
- Socket near the bed
- Clothes rack
PetsPets are allowed. Charges may apply.
Activities
- Happy hourAdditional charge
Living Area
- Desk
Media & Technology
- Flat-screen TV
- Telephone
- TV
Food & Drink
- Coffee house on site
- Wine/ChampagneAdditional charge
- Kids' mealsAdditional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
InternetWifi is available in all areas and is free of charge.
ParkingFree private parking is available on site (reservation is not needed).
- Parking garage
- Accessible parking
Front Desk Services
- Invoice provided
- Lockers
- Concierge
- Baggage storage
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business Facilities
- Fax/PhotocopyingAdditional charge
- Business centerAdditional charge
- Meeting/Banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
General
- Shuttle serviceAdditional charge
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Heating
- Soundproof
- Private entrance
- Car rental
- Laptop safe
- Interconnecting room(s) available
- Packed lunches
- Carpeted
- Soundproof rooms
- Elevator
- Fan
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Room service
Accessibility
- Bathroom emergency cord
- Wheelchair accessible
- Entire unit wheelchair accessible
- Upper floors accessible by elevator
Indoor swimming poolFree!
- Open all year
- All ages welcome
- Heated pool
- Pool/Beach towels
- Beach chairs/Loungers
Spa
- Locker rooms
- Fitness
- Massage chair
- Full-body massage
- Hand massage
- Head massage
- Foot massage
- Neck massage
- Back massage
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Makeup services
- Facial treatments
- Beauty services
- Beach umbrellas
- Beach chairs/Loungers
- MassageAdditional charge
- SpaAdditional charge
- Fitness center
Languages Spoken
- German
- English
- French
- Russian
- Turkish
House rulesNovotel Almaty City Center takes special requests – add in the next step!
Child policies
Children of all ages are welcome.
Children 16 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.



The fine printMust-know information for guests at this property
Please inform Novotel Almaty City Center of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.