About this property

Elegant Accommodations: Fairmont Heritage Place Mayakoba in Riviera Maya offers a 5-star hotel experience with a fitness center, garden, terrace, bar, and a year-round outdoor swimming pool. Comfortable Amenities: Guests enjoy air-conditioning, balconies with garden or pool views, private pools, tea and coffee makers, and free toiletries. Additional facilities include a kids' club, family rooms, and a 24-hour front desk. Prime Location: Located a few steps from Mayakoba Beach and 27 mi from Cozumel International Airport, the hotel is near attractions such as Playa del Carmen Maritime Terminal (7.5 mi) and Moon Palace (26 mi). Highly rated by guests.

Distance in property description is calculated using © OpenStreetMap

Fairmont Hotels & Resorts
Hotel chain/brand
Fairmont Hotels & Resorts

Property highlights

    • Top Location: Highly rated by recent guests (9.6)

    • Breakfast Info

    • Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom 1
1 queen bed
Bedroom 2
1 queen bed
Bedroom 3
1 twin bed
Bedroom 1
1 queen bed
Bedroom 2
1 queen bed
Bedroom 3
1 twin bed
Bedroom 1
1 queen bed
Bedroom 2
1 queen bed
Bedroom 3
1 queen bed
Bedroom 4
1 twin bed
Bedroom 1
1 queen bed
Bedroom 2
1 queen bed
Bedroom 3
1 twin bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Sustainability
This property has 1 third-party sustainability certification.

  • Certified illustration
    Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Maria
    United Kingdom United Kingdom
    Everything was excellent! Specially the staff and Fernanda our concierge that took care of us since before our arrival and after we left, she was truly amazing and made everything smooth and easy for us to enjoy our vacation. I highly recommend her!
  • Elena
    Spain Spain
    Es un hotel precioso. La habitación tal y como aparece en las fotos. Las instalaciones del hotel están muy bien. Se puede acceder a todos los restaurantes de los cuatro hoteles. Los boogies para acceder a la playa o a los restaurantes pasan...
  • Daniel
    United Arab Emirates United Arab Emirates
    Muy atento a las alergias alimenticias , nuestra mayordomo un encanto se llamaba Monika , muy atenta a todo

Hotel area info

Amenities of Fairmont Heritage Place Mayakoba
Great facilities! Review score, 9.2

Most popular amenities

  • Outdoor swimming pool
  • Airport shuttle
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Spa
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast

Bathroom

  • Towels
  • Toilet
  • Hairdryer
  • Bathtub
  • Shower

Outdoors

  • Private pool
  • Balcony
  • Terrace
  • Garden

Activities

  • Beach
  • Kids' club

Living Area

  • Desk

Media & Technology

  • Cable channels
  • Telephone

Food & Drink

  • Bar
  • Tea/Coffee maker

Internet
No internet access available.

Parking
No parking available.

Services

  • Concierge
  • Babysitting/Child services
    Additional charge
  • Airport shuttle
    Additional charge
  • 24-hour front desk
  • Room service

Safety & security

  • 24-hour security

General

  • Air conditioning
  • Elevator
  • Family rooms
  • Non-smoking rooms

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome

Spa

  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge

Languages Spoken

  • English
  • Spanish

House rules
Fairmont Heritage Place Mayakoba takes special requests – add in the next step!

Check-in
From 4:00 PM
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print
Must-know information for guests at this property

Please note that an additional fee of USD $30 per person per night is charged separately.

WiFi is included once resort fee is paid.

Offers cannot be combined with other promotions, spa discounts or special rates, and do not apply to group bookings, special events or tournaments.

FAQs about Fairmont Heritage Place Mayakoba