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Experience world-class service at Grand Riviera Princess - All Inclusive

Located on the beautiful Riviera Maya, this 5-star resort is 9 km from downtown Playa del Carmen. The beachfront resort features 12 swimming pools some with internal hot tubs and spacious suites with a private balcony. Guests of the Grand Riviera Princess-All Inclusive can relax at Spa Princess, offering body and hair treatments. Active guests will enjoy the state-of-the-art fitness center and 6 tennis courts and 2 paddle courts. With 2 international Main Buffets and 7 a la carte restaurant on-site, guests of Grand Riviera Princess can enjoy a variety of cuisine, from Swiss specialties at La Fondue to Asian dishes at Miso. The 9 bars, including Tequila poolside bar, offers cocktails and beer throughout the property. A 24 hours Sport Bar is also included. A flat-screen satellite TV and a fully-stocked minibar are standard in every modern suite at Grand Riviera. All suites include a sofa bed and marble bathroom. Many suites include a spa bath. El Cameleon Golf Club is 4 km from the resort. Cancun International Airport is a 45-minute drive away. There is no capacity for extra beds in the room. Please take note that we have a Municipality Tax of $34 MXN per room per night, for all the bookings with check in date starting in September 2021, this Tax will be paid directly at the property at the check in.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.3)

    • Breakfast info

    • Buffet

    • Free private parking available on-site

    • Activities:

    • Tennis court

    • Fitness centre

    • Games room


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 bunk bed
or
2 double beds
and
1 bunk bed
1 extra-large double bed
and
1 bunk bed
or
2 double beds
and
1 bunk bed
1 extra-large double bed
2 extra-large double beds
1 extra-large double bed
and
1 sofa bed
2 double beds
and
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Sophie
    United Kingdom United Kingdom
    Couldn’t fault the property ~ so spacious ~ amazing tasty food ~ friendly staff. Overall one of our best holidays to date. Would highly recommend & will definitely visit again
  • Irene
    Canada Canada
    I like the flow of the resort, and the variety of amenities. All restuarants were fantastic and had great choices of food. Our room was very spacious.
  • Tammy
    Canada Canada
    The room,view,staff,food and the facilities!! Love the butler service the staff was so helpful and kind.
  • Homer
    United Kingdom United Kingdom
    All the staff were helpful, unlimited tacos next to the pool was perfect!
  • Philip
    United Kingdom United Kingdom
    Great location beside the beach! Amazing restaurants and an amazing hotel value for money
  • Matat
    Israel Israel
    Very Friendly crew. Nice , clean a lot to do in the resort and around.... Nice for couples and for family with kids.
  • Nicholas
    Canada Canada
    Very good experience everywhere and at the platinum. Outstanding service by Juan Cervantes all week. Strongly recommand.
  • Cindy
    Canada Canada
    Accommodations and staff were excellent. Drinks and pools were great. Loved the coffee. The beach was great with very good beach loungers . Platinum lounge and pool were fantastic. Very glad we got the upgrade.
  • Duncantegner
    South Africa South Africa
    Fantastic hotel, Laguna Villa's are a must try.
  • Rebecca
    Ireland Ireland
    Great hotel for a reasonable price, has everything you need in an all inclusive would return!

Property surroundings

Restaurants
12 restaurants on site

  • Buffet Restaurant Green
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern
  • Buffet Restaurant Orange
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern
  • Grill Restaurant La Vaqueria
    • Cuisine
      Grill/BBQ
    • Open for
      Dinner
    • Ambiance
      Modern
  • Italian Restaurant Mama Mia
    • Cuisine
      Italian
    • Open for
      Dinner
    • Ambiance
      Modern • Romantic
  • Snack Sunset Restaurant
    • Cuisine
      International
    • Open for
      Breakfast • Lunch
    • Ambiance
      Modern
  • Snack Riviera Restaurant
    • Cuisine
      International
    • Open for
      Breakfast • Lunch
    • Ambiance
      Modern
  • Swiss Thematic Restaurant La Fondue
    • Cuisine
      European
    • Open for
      Dinner
    • Ambiance
      Family friendly • Modern
  • Asiatic Restaurant Miso
    • Cuisine
      Asian
    • Open for
      Dinner
    • Ambiance
      Traditional
  • Seafood Restaurant Las Olas
    • Cuisine
      Seafood
    • Open for
      Dinner
    • Ambiance
      Modern
  • International Gourmet Restaurant Le Fleur
    • Cuisine
      International
    • Open for
      Dinner
    • Ambiance
      Modern • Romantic
  • Chill Out Restaurant
    • Cuisine
      International
    • Open for
      Dinner
    • Ambiance
      Modern
  • Mexican Restaurant La Hacienda
    • Cuisine
      Mexican
    • Open for
      Dinner
    • Ambiance
      Modern

Resort facilities of Grand Riviera Princess - All Inclusive
Great facilities! Review score, 8.3

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Beachfront
  • Free parking
  • Family rooms
  • Fitness centre
  • 12 restaurants
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

View

  • View

Outdoors

  • Outdoor furniture
  • Beachfront
  • Terrace
  • Garden

Kitchen

  • Tumble dryer

Room Amenities

  • Socket near the bed

Activities

  • Archery
  • Live music/performance
  • Beach
  • Tennis equipment
  • Evening entertainment
  • Kids' club
  • Water sport facilities on site
    Additional charge
  • Nightclub/DJ
  • Entertainment staff
  • Snorkelling
    Additional charge
  • Diving
    Additional charge
  • Canoeing
  • Darts
  • Windsurfing
  • Table tennis
  • Billiards
  • Children's playground
  • Games room
  • Tennis court

Living Area

  • Sofa
  • Seating Area

Media & Technology

  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Fruits
  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in the rooms and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Accessible parking

Reception services

  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
  • Meeting/banquet facilities

Safety & security

  • 24-hour security
  • Safety deposit box

General

  • Minimarket on site
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Tile/marble floor
  • Lift
  • Fan
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Iron
  • Room service

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas

Wellness

  • Personal trainer
  • Fitness
  • Massage chair
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hammam
    Additional charge
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge

Languages spoken

  • German
  • English
  • Spanish
  • French

House rules
Grand Riviera Princess - All Inclusive takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercard Cash is not accepted

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Grand Riviera Princess - All Inclusive