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About this property

Comfortable Accommodations: Krystal Urban Monterrey San Jeronimo in Monterrey offers comfortable rooms with air-conditioning, private bathrooms, city views, and modern amenities. Each room includes a work desk, free toiletries, and a TV. Exceptional Facilities: Guests enjoy a fitness center, indoor swimming pool, sun terrace, and free WiFi. Additional facilities include a restaurant, bar, lounge, and business area. Free on-site private parking is available. Dining Experience: The family-friendly restaurant serves Mexican cuisine with a traditional ambiance. Breakfast options include continental, buffet, à la carte, and full English/Irish. Lunch and dinner are also available. Prime Location: Located 24 mi from Monterrey International Airport, the hotel is near attractions such as Obispado Museum (2.5 mi) and Macroplaza (5 mi). Guests appreciate the convenient location, room comfort, and attentive staff.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.9)

    • Breakfast Info

    • Continental, Full English/Irish, Buffet

    • Free private parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


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Availability

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Room Type
Number of guests
 
Bedroom
1 king bed
Living room
1 sofa bed
2 full beds
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Sergio
    United States United States
    Location, buffet (check if it’s included), amenities, and friendly and very helpful staff
  • Abn
    United States United States
    Location to Spanish Consulant. 5 minute walk Great breakfast. Polite staff. Oxxo 10 meters away. Very friendly cleaning staff
  • Dimas
    United States United States
    Everything was great, they have 24 hour security and underground parking, left things in the back of my truck and was safe the whole time. Staff & security were really friendly. Room service/ house keeping was great also, had soap, towels, waters...
  • Genaro
    United States United States
    Everything was great!!!, staff, location , property, I am very satisfied with this stay, i strongly recommend it!!
  • Abn
    United States United States
    Next to Spanish Consulate. 3 minutes walking Amazing breakfast buffet. Starbucks coffee Large king bed
  • Julieta
    United States United States
    We have stayed before location is very convenient for us
  • Billy
    Mexico Mexico
    Our first satay in this hotel and our perseption woudn"t be bettet. Excelent Hotel , magnificent !
  • Jeff
    Honduras Honduras
    All the staff was very nice and helpful with all that I ask for
  • Karla
    United States United States
    I was not able to eat breakfast cause I had early meetings
  • Cristian
    United States United States
    Good price and location. The room has a good space and the restroom was clean. The room was cleaned every day.

Hotel area info

Restaurants

1 Restaurant On Site
  • Restaurante #1
    • Cuisine
      Mexican
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional

Amenities of Krystal Urban Monterrey San Jeronimo

Great facilities! Review score, 8.6

Most popular amenities

  • Indoor swimming pool
  • Free Wifi
  • Free parking
  • Fitness center
  • Non-smoking rooms
  • Facilities for disabled guests
  • Restaurant
  • Room service
  • Bar

Bathroom

  • Toilet paper
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Wardrobe or closet

View

  • City view

Outdoors

  • Outdoor furniture
  • Sun deck
  • Terrace

Kitchen

  • Coffee machine
  • Refrigerator

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV
  • Pay-per-view channels

Food & Drink

  • Coffee house on site
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not possible).

  • Parking garage
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • 24-hour front desk

Entertainment & Family Services

  • Board games/Puzzles

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Shuttle service
  • Grocery deliveries
    Additional charge
  • Convenience store on site
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Packed lunches
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Indoor swimming pool

  • Open all year
  • Heated pool

Spa

  • Fitness
  • Beach chairs/Loungers
  • Fitness center

Languages Spoken

  • English
  • Spanish

House rules

Krystal Urban Monterrey San Jeronimo takes special requests – add in the next step!
Check-in
Available 24 hours
Check-out
From 11:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MXN 5,000 is required on arrival. That's about $267. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

The property has the Stay Safe & Clean Sanitary Certification

Please notice reservations for more than 10 rooms group policies might apply and should contact hotel.

Please note that the shuttle service is based on availability. Please contact the property for details.

A damage deposit of MXN 5,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Krystal Urban Monterrey San Jeronimo