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Situated in Tulum, 3.6 km from Tulum Archeological Site, Los Arcos Hotel - TULUM features accommodation with an outdoor swimming pool, free private parking, a garden and a terrace. The 5-star hotel has air-conditioned rooms with a private bathroom and free WiFi. The property is less than 1 km from the city centre and a 11-minute walk from Tulum Bus station. At the hotel, each room comes with a patio with pool view. At Los Arcos Hotel - TULUM rooms are fitted with bed linen and towels. Speaking English and Spanish at the 24-hour front desk, staff are always on hand to help. Bus station Tulum Ruins is 2.8 km from the accommodation, while Parque Nacional Tulum is 4.5 km from the property. The nearest airport is Tulum International Airport, 40 km from Los Arcos Hotel - TULUM.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.7)

FREE private parking!


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
1 extra-large double bed
1 double bed
and
1 extra-large double bed
1 single bed
and
1 extra-large double bed
and
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.0
Cleanliness
8.5
Comfort
8.4
Value for money
8.4
Location
8.7
Free WiFi
6.9
Low score for Tulum
Select topics to read reviews:

See what guests loved the most:

  • Justyna
    Australia Australia
    Location was great, they offered breakfast which was different every day so really nice, the team in reception are very friendly and helpful!!
  • Michiel
    Brazil Brazil
    The lady at the reception very sweet and helpful. She was always smiling, sitting there for 24h, gave me her adapter to charge my phone, she definitely made my stay very nice
  • Andrea
    Canada Canada
    The staff were excellent and friendly, very helpful and kind. The hotel room is basic, but the hotel provides great value for the money, because they include a light breakfast and they had a small pool that was nice to cool off in. The location...

Hotel surroundings

Facilities of Los Arcos Hotel - TULUM
Great facilities! Review score, 8

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Facilities for disabled guests
  • Air conditioning
  • Daily housekeeping
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linen
View
  • Pool view
Outdoors
  • Patio
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
Activities
  • Bicycle rental
    Additional charge
Media & Technology
  • Flat-screen TV
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible at a location nearby (reservation is not needed).
  • Street parking
  • Accessible parking
Services
  • Grocery deliveries
    Additional charge
  • Daily housekeeping
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Security alarm
  • Key access
  • 24-hour security
General
  • Designated smoking area
  • Air conditioning
  • Mosquito net
  • Private entrance
  • Fan
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool/beach towels
Wellness
  • Kids' pool
  • Sun loungers or beach chairs
  • Public Bath
Languages spoken
  • English
  • Spanish

House rules

Los Arcos Hotel - TULUM takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 12:00 to 12:30

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa American Express Cash Los Arcos Hotel - TULUM accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Los Arcos Hotel - TULUM in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Legal information

This property is managed by a private host. EU consumer law relating to professional hosts might not apply.

FAQs about Los Arcos Hotel - TULUM

  • The prices at Los Arcos Hotel - TULUM may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Los Arcos Hotel - TULUM is 700 yards from the centre of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Los Arcos Hotel - TULUM is from 15:00, and check-out is until 12:30.

  • Los Arcos Hotel - TULUM offers the following activities / services (charges may apply):

    • Public Bath
    • Bicycle rental
    • Swimming Pool

  • Room options at Los Arcos Hotel - TULUM include:

    • Twin
    • Double
    • Family