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About this property

Elegant Accommodations: Wakax Hacienda - Cenote & Boutique Hotel in Tulum offers a 5-star experience with spa facilities, a swimming pool with stunning views, a sun terrace, and a lush garden. Guests enjoy free WiFi, bicycle parking, and complimentary use of bicycles. Dining and Leisure: The family-friendly restaurant serves Mexican and international cuisines with vegetarian, vegan, and gluten-free options. Additional amenities include a bar, hot tub, and games room. Yoga classes, walking tours, and water sports enhance the leisure experience. Prime Location: Located 30 mi from Tulum International Airport, the hotel is near attractions such as Tulum Archaeological Site (5.6 mi) and Xel Ha (5.6 mi). Guests appreciate the convenience for nature trips and the serene environment.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.1)

    • Breakfast Info

    • Continental

    • Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
Bedroom 1
1 king bed
Bedroom 2
1 king bed
Bedroom 1
1 king bed
Bedroom 2
1 king bed
1 king bed
1 king bed
2 full beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Maggie
    United States United States
    Secluded quiet in nature. Love biking around in the beautiful surroundings. Restaurants, staff and food were amazing and very accommodating for healthy eaters.
  • Rivacoba
    United States United States
    Cant say enough good things about this place. AMAZING property with lots to explore and trails with multiple cenotes, wildlife. Extremely relaxing and wellness type place. The restaurant was great as well, get the Catch of the day if you go. Trust...
  • Divya
    United Arab Emirates United Arab Emirates
    We had the best time here. The property is gorgeous. From the rooms to the facilities and the tours, everything was well taken care of. Lovely spacious rooms designed tastefully. The staff are very friendly and passionate about working here....
  • Yousef
    Canada Canada
    Incredible grounds, staff, food. Best hotel I’ve ever stayed at.
  • Ivanna
    Ukraine Ukraine
    Everything was amazing. It feels like the owners care about the details and making your stay as comfortable as possible. The territory was huge, there were multiple cenotes, underground river, a beautiful lagoon, 3 pools, and more. There's lots of...
  • Rose
    United States United States
    Everything! It’s a beautiful property with all of the amenities and a great chef. There is so much to see and do on site. Great for families/weddings/retreats. A special thank you to the staff who are wonderful & amazing. They carry the heart...
  • Susan
    United Kingdom United Kingdom
    Breakfast was delicious and with great variety - the food overall was wonderful and the cocktails were delicious. We felt so looked after by the staff, who were all friendly and very responsive when we had queries. The setting is blissful - we...
  • Helen
    Kuwait Kuwait
    It was tucked away in the forest with beautiful treasures on the property- rivers, cenotes, walking path in the woods, bicycles, kayaks! The staff were exceptional, and the whole experience was fabulous. Despite the rains we had a beautiful time....
  • Etan
    Israel Israel
    Most amazing property Huge. Beautiful cenotes on site , beautiful biking options
  • Kyoko
    United States United States
    Wakax is beautiful, luxurious and relaxing! A historical estate still owned and used by the wealthy family who built it 100s of years ago. The menu has great variety and the food is tasty, healthy and attractive. We ate all our meals at Cocol, the...

Hotel area info

Restaurants

1 Restaurant On Site
  • El Cocal
    • Cuisine
      Mexican • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Amenities of Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World

Great facilities! Review score, 9.5

Most popular amenities

  • 3 swimming pools
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Restaurant
  • Spa
  • Tea/Coffee Maker in All Rooms
  • Private beach area

Bathroom

  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

View

  • Landmark view
  • Garden view

Outdoors

  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Private beach area
    Additional charge
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden

Kitchen

  • Cleaning products

Room Amenities

  • Socket near the bed

Activities

  • Bicycle rental
  • Live music/Performance
    Additional charge
  • Bike tours
  • Walking tours
  • Beach
  • Water park
  • Water sports facilities on site
  • Snorkeling
  • Cycling
  • Hiking
  • Canoeing
  • Game room

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in public areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

    Front Desk Services

    • Invoice provided
    • Private check-in/out
    • Concierge
    • Baggage storage
    • Tour desk
    • Express check-in/out

    Entertainment & Family Services

    • Board games/Puzzles
    • Babysitting/Child services
      Additional charge

    Cleaning Services

    • Daily housekeeping
    • Ironing service
      Additional charge
    • Laundry
      Additional charge

    Business Facilities

    • Fax/Photocopying
      Additional charge
    • Business center
    • Meeting/Banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Security alarm
    • Key access
    • 24-hour security
    • Safe

    General

    • Shuttle service
      Additional charge
    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Mosquito net
    • Private entrance
    • Car rental
    • Laptop safe
    • Packed lunches
    • Chapel/Shrine
    • Fan
    • Family rooms
    • Ironing facilities
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Iron

    Accessibility

    • Entire unit located on ground floor

    3 swimming pools

    Pool 1 – outdoorFree!

    • Open all year
    • All ages welcome
    • Pool with view
    • Shallow end
    • Pool/Beach towels

    Pool 2 – outdoorFree!

    • Open all year
    • Pool with view
    • Plunge pool
    • Shallow end
    • Pool/Beach towels

    Pool 3 – outdoorFree!

    • Open all year
    • All ages welcome
    • Pool with view
    • Plunge pool
    • Shallow end
    • Pool/Beach towels

    Spa

    • Personal trainer
    • Yoga classes
    • Full-body massage
    • Hand massage
    • Head massage
    • Couples' massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa lounge/Relaxation area
    • Spa facilities
    • Body treatments
    • Hairstyling
    • Makeup services
    • Beauty services
    • Beach umbrellas
    • Beach chairs/Loungers
    • Public Bath
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa
      Additional charge
    • Solarium

    Languages Spoken

    • English
    • Spanish

    House rules

    Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World takes special requests – add in the next step!
    Check-in
    From 3:00 PM to 10:00 PM
    Guests are required to show a photo ID and credit card at check-in.
    You need to let the property know what time you'll be arriving in advance.
    Check-out
    Available 24 hours
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    No age restriction
    There's no age requirement for check-in
    Pets
    Pets are not allowed.
    Groups
    When booking more than 4 rooms, different policies and additional fees may apply.
    Accepted payment methods
    American ExpressVisaCash

    The fine print

    Must-know information for guests at this property

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    Guests under the age of 18 can only check in with a parent or official guardian.

    FAQs about Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World