About this property

Elegant Accommodations: The Prestige Hotel Penang in George Town offers a 5-star experience with spa facilities, a swimming pool with a view, fitness center, restaurant, bar, and free WiFi throughout the property. Comfortable Amenities: Guests enjoy air-conditioning, private bathrooms, bathrobes, tea and coffee makers, mini-bars, and free toiletries. Additional amenities include executive lounge access, interconnected rooms, and a 24-hour front desk. Dining Options: The modern, family-friendly restaurant serves halal Italian, Malaysian, pizza, Asian, and international cuisines for lunch and dinner. A buffet breakfast is provided each morning. Prime Location: Located 9.3 mi from Penang International Airport, the hotel is near attractions such as Wonderfood Museum (2-minute walk), 1st Avenue Penang (1.2 mi), and Penang Hill (6.2 mi). Free on-site private parking is available.

Distance in property description is calculated using © OpenStreetMap

Design Hotels
Hotel chain/brand

Property highlights

    • Located in the best-rated area in George Town, this hotel has an excellent location score of 9.2

    • Breakfast Info

    • Buffet

    • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
1 king bed
1 king bed
1 twin bed
and
1 king bed
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Meredith
    Thailand Thailand
    Perfectly located in the heart of the city, walkable to lots of attractions and restaurants.
  • Rachel
    United Arab Emirates United Arab Emirates
    Location is fantastic- right in the middle of GeorgeTown and close to lots of fantastic restaurants. Hotel room was very clean and luxurious. It felt very relaxing. The pool was a great addition too in the heat of the summer.
  • Jenny
    United States United States
    The location was great if you are exploring the George Town neighborhood. The facility was very clean and the staff were very friendly. Has water filter in the room.
  • Maykil
    Turkey Turkey
    Rooms were very clean, location was great, staff were so nice and service was great
  • Milind
    United Arab Emirates United Arab Emirates
    The staff make this property great! Giri, the front office manager and his team are top notch!
  • Jason
    Poland Poland
    Perfect and everything was even better than picture!
  • Arina
    Russia Russia
    New clean rooms. Friendly helpful staff. Didn’t hear any noise from the street, but it was not city view.
  • Tony
    Australia Australia
    We have stayed three nights at the hotel, one of the best hotels we have traveled all over the world. The pool was heated and we enjoyed every morning swim, the view from the pool especially in the morning is divine. Everything in the hotel is...
  • Denise
    United States United States
    Clean and comfortable room. Easy parking. Great staff and service. Great air conditioning
  • Hedi
    Estonia Estonia
    Extremely nice and good service, clean, very good location.

Hotel area info

Restaurants
1 Restaurant On Site

  • The Glasshouse
    • Cuisine
      Italian • Malaysian • Pizza • Asian • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Halal

Amenities of The Prestige Hotel Penang, a Member of Design Hotels
Great facilities! Review score, 9

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Spa
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Alarm clock

View

  • View

Kitchen

  • Coffee machine
  • Dryer
  • Electric kettle

Room Amenities

  • Socket near the bed

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Wine/Champagne
    Additional charge
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Services

  • Daily housekeeping
  • Concierge
  • Baggage storage
  • Laundry
    Additional charge
  • 24-hour front desk
  • Meeting/Banquet facilities
    Additional charge
  • Room service

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Convenience store on site
  • Air conditioning
  • Smoke-free property
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Iron

Accessibility

  • Upper floors accessible by elevator

Outdoor swimming pool

  • Pool with view
  • Saltwater pool
  • Pool/Beach towels
  • Beach chairs/Loungers

Spa

  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa facilities
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center

Languages Spoken

  • Mandarin
  • English
  • Malay

House rules
The Prestige Hotel Penang, a Member of Design Hotels takes special requests – add in the next step!

Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MYR 200 is required on arrival. That's about $46. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
MYR 120 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
MYR 120 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardUnionPay credit cardCash

The fine print
Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Please note that hotel may contact the cardholder for verification purposes.

Please note that the credit card used for booking and a valid photo ID with the same name must be presented upon check-in.

For guests who choose to pay directly to booking.com, a valid photo ID is required upon arrival.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that a 50% nonrefundable deposit payment is required for group booking (of 10 or more rooms) upon booking confirmation to guarantee your reservation. Please contact the property directly for more information using details from the Booking Confirmation.

In view of a scheduled maintenance by Tenaga Nasional Malaysia, our local electricity provider, there will be power disruption on 11th March 2024 from 10am - 3pm. Limited electricity will be available during this period, and air conditioning will not be operational. If you have questions or concerns, please contact hotel directly for further information.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Prestige Hotel Penang, a Member of Design Hotels of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A damage deposit of MYR 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about The Prestige Hotel Penang, a Member of Design Hotels