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Perfectly positioned on the edge of Lake Rotorua, Black Swan Lakeside Boutique Hotel offers a solar-heated swimming pool, a sauna and free Wi-Fi. All rooms boast a fireplace and views of the lake, pool or rose garden. The luxurious rooms include an espresso coffee machine, an iPod dock, a flat-screen TV and a DVD player. You can enjoy the monsoon rain shower and the luxury bath products provided. Set on 1 acre of manicured gardens, Lakeside Black Swan Boutique Hotel features a private jetty and both a croquet lawn and a petanque court. The tour desk can arrange a helicopter trip to see the region’s famed volcanos and thermal parks. Overlooking the beautiful lake, the restaurant offers contemporary Pacific fusion cuisine. Your breakfast includes a full range of continental options as well as cooked options including full English breakfast, eggs benedict, freshly baked croissants and homemade pancakes. The hotel is just 5 minutes’ drive from central Roturua, and 10 minutes’ drive from the Rotorua Museum of Art and History. Rotorua International Airport is a 20-minute drive away.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.3)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Buffet

    • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
or
2 twin beds
1 king bed
or
2 twin beds
2 twin beds
and
1 queen bed
or
4 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • David
    United States United States
    The Black Swan is a lovely boutique hotel. Its location just outside of Rotorua was a big plus for us, as the town is very busy. In contrast the Black Swan is an oasis of calm. The staff were all OUTSTANDING. So thoughtful and kind in every way....
  • Cynthia
    United States United States
    Black Swan was better than expected with the warm pool, romantic nooks to cozy up outside, sweeping views, fabulous restaurant, and quiet atmosphere. It felt so private, luxurious, and peaceful. We appreciated the extra touches like the parrots,...
  • Sheridan
    United States United States
    Beautiful property overlooking the lake with many black swans ! Super quiet, lovely room, very classy.
  • Jessica
    United States United States
    This hotel was easily the most beautiful hotel I've ever stayed in. The view was stunning! The room was beautiful. The food was excellent. I wish I could have stayed longer. No regrets. I'd gladly stay there again.
  • Foteni
    United Kingdom United Kingdom
    Very clean and nice size room. Staff very friendly and mad good recommendations.
  • Sandra
    United States United States
    The Black Swan is a delightful, scenic and a friendly place to stay. Breakfasts and accommodations were beyond expectations.
  • Ron
    United States United States
    The place is enchanting The staff is amazing especially Rowena and her husband.
  • Chip
    United States United States
    Great location. Comfortable rooms. Caring and engaged manager.
  • Steven
    United States United States
    The staff and location were amazing. I’ve traveled all over the world. This place is special.
  • Jeanice
    United States United States
    The property is lovely. The rooms and the grounds were beautiful. The restaurant offers some great options and the staff are excellent. Highly recommend this property if you're going to Rotorua.

Hotel area info

Restaurants
1 Restaurant On Site

  • Blackswan Restaurant
    • Cuisine
      Local • International
    • Open for
      Breakfast • Dinner
    • Ambience
      Family-friendly • Romantic
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Amenities of Black Swan Lakeside Boutique Hotel
Great facilities! Review score, 8.9

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

View

  • View

Outdoors

  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden

Kitchen

  • Coffee machine
  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Horseback riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Fishing
    Additional chargeOff-site

Living Area

  • Sofa
  • Fireplace
  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • DVD player
  • Telephone
  • TV

Food & Drink

  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is needed).

  • Electric vehicle charging station
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out

Entertainment & Family Services

  • Board games/Puzzles

Cleaning Services

  • Daily housekeeping

Business Facilities

  • Fax/Photocopying
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe

General

  • Carbon monoxide detector
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Carpeted
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron

Accessibility

  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by stairs only
  • Entire unit located on ground floor

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
  • Fenced pool

Spa

  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi

Languages Spoken

  • English
  • Chinese

House rules
Black Swan Lakeside Boutique Hotel takes special requests – add in the next step!

Check-in
From 3:00 PM to 9:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 6:30 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free
2 years old
Crib upon request
Free
Extra bed upon request
NZD 65 per child, per night
3 - 11 years
Extra bed upon request
NZD 65 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBEftpos Cash is not accepted

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Black Swan Lakeside Boutique Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Black Swan Lakeside Boutique Hotel