About this property

Comfortable Accommodations: Mercure Jelenia Góra in Jelenia Góra offers family rooms with private bathrooms, balconies, and garden or pool views. Each room includes air-conditioning, a work desk, and free WiFi throughout the property. Leisure Facilities: Guests can enjoy an infinity swimming pool, sauna, sun terrace, and indoor pool. Additional amenities include a lounge, outdoor fireplace, and electric vehicle charging station. Dining Experience: The family-friendly restaurant serves Italian, Polish, and European cuisines with vegetarian, gluten-free, and dairy-free options. Breakfast includes local specialties, fresh pastries, and a variety of beverages. Location and Attractions: Located 63 mi from Copernicus Wrocław Airport, the hotel is near attractions such as Western City (11 mi) and Dinopark (12 mi). Guests can enjoy skiing, hiking, and cycling activities.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

    • Top Location: Highly rated by recent guests (8.5)

    • Breakfast Info

    • Continental, Vegetarian, Buffet

    • Parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
1 twin bed
2 twin beds
1 full bed
1 twin bed
or
1 full bed
2 twin beds
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Kujawiak
    Poland Poland
    Swimming pool, location, restaurant and bar in lobby.
  • Andrew
    United States United States
    Very kind staff who made me and my son feel very welcome; delicious breakfast; convivial front area with games for children and people generally hanging out
  • Andrej
    Slovakia Slovakia
    Tasty and rich breaks. It was highlight of the stay. Hotel stuff was always nice and helpful. Even things what I did not like it's nice hotel. Room was facilitated with a cattle, bottles of water, cafe and tea.
  • Leny22
    Czech Republic Czech Republic
    Very nice accommodation not too far from the center. We stayed for the weekend to enjoy hiking in the mountains and this was a good place we chose. Breakfast was delicious, staff was nice too.
  • Charles
    United Kingdom United Kingdom
    A thoroughly comfortable stay for a long weekend. We would happily have stayed longer. Breakfast great. Limited evening menu but catering for a wide range of tastes. Wifi good. Swimming pool delightful for exercise.
  • Ian
    Germany Germany
    Stayed here for parkrun which was a short walk to the bus stop and 20mins away. Had everything we needed.
  • Craig
    United Kingdom United Kingdom
    The bus stop to the ski resort was right outside, easy access to the town centre and restaurants. The staff were absolutely lovely
  • Burak
    Poland Poland
    Almost everything was very good. Good bad, good stuff, good pool with sauna and great breakfast
  • Erik
    Poland Poland
    The team of people at breakfast were just outstanding and very friendly. Well known brand delivering decent quality for the price
  • Tomasz
    United Kingdom United Kingdom
    We like breakfast, it was really good, with lots of delicious food to try. also, we like the fact that the car park was big and convenient so we could park there any time . The room and bathroom good size and clean, the mattresses comfortable so...

Hotel area info

Restaurants
1 Restaurant On Site

  • Restauracja #1
    • Cuisine
      Italian • Polish • Local • European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Amenities of Mercure Jelenia Góra
Great facilities! Review score, 8.1

Most popular amenities

  • Indoor swimming pool
  • Parking on site
  • Free Wifi
  • Restaurant
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

Outdoors

  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden

Kitchen

  • Cleaning products
  • Electric kettle

Room Amenities

  • Clothes rack

Ski

  • Ski storage

Pets
Pets are allowed. Charges may apply.

Activities

  • Bicycle rental
    Additional charge
  • Live sports events (broadcast)
  • Horseback riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Ping-pong
  • Skiing
    Off-site
  • Tennis court
    Additional chargeOff-site

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Public parking is available on site (reservation is not needed) and costs 35 zł per day.

  • Valet parking
  • Electric vehicle charging station
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Board games/Puzzles

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • Safe

General

  • Pet bowls
  • Shared lounge/TV area
  • Hypoallergenic
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Packed lunches
  • Carpeted
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Bathroom emergency cord
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Infinity pool
  • Heated pool
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers

Spa

  • Locker rooms
  • Full-body massage
  • Back massage
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Sauna

Languages Spoken

  • German
  • English
  • Polish

House rules
Mercure Jelenia Góra takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroCash

The fine print
Must-know information for guests at this property

Guests are required to pay the whole amount for their stay at the check-in.

Please note that the swimming pool is open from 7:00-12:00 and from 16:00-21:00.

To ensure a higher standard of services, modernization works will last until the end of June 2024. This may result in temporary inconvenience. Thank you for your understanding!

Renovation work is in progress until the end of July 2024. This may result in temporary inconvenience. We appreciate your understanding!

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.

When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

FAQs about Mercure Jelenia Góra