Overlooking the holy city, Swissotel Al Maqam Makkah stands tall at the heart of the Muslim world. As part of prominent Abraj Al Bait complex, the hotel faces the holy Kaaba and has direct access to to the holy mosque from Ibrahim Al-Khalil street and Tunnel entrance in B2. There is another direct entry way to the hotel from Abraj Al Bait complex. The 1,624 rooms and suites carry an embracing atmosphere, many of them have a graceful view of the holy Kaaba. With the variety of international and oriental delicacies, Al Khairat restaurant and Masharif tea lounge provide you an invigorating ambiance with the fine quality service. For a convenient shopping experience in Makkah, the hotel provides direct access to the shopping mall within Abraj Al Bait complex. The nearest airport is King Abdulaziz International Airport, 47 mi from the property.

Distance in property description is calculated using © OpenStreetMap

Swissôtel Hotels & Resorts
Hotel chain/brand
Swissôtel Hotels & Resorts

Property highlights

    • Located in the best-rated area in Mecca, this hotel has an excellent location score of 9.2

    • Breakfast Info

    • Halal, Buffet

    • Parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
2 twin beds
2 twin beds
1 queen bed
1 queen bed
1 queen bed
1 queen bed
1 queen bed
1 queen bed
3 twin beds
2 twin beds
2 twin beds
1 king bed
1 king bed
1 king bed
3 twin beds
3 twin beds
1 queen bed
1 full bed
4 twin beds
4 twin beds
4 twin beds
4 twin beds
4 twin beds
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Sustainability
This property has 1 third-party sustainability certification.

  • Certified illustration
    Green Globe Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Meriem
    United Arab Emirates United Arab Emirates
    The staff was so friendly all the receptionists (male and female) was so helpful and trying to give the best services that they could
  • Kadher
    United Arab Emirates United Arab Emirates
    The breakfast was good and the area of the hotel room was big
  • Shelie
    United States United States
    I really liked this place—awesome location, super close to Masjid al-Haram. It was clean, comfy, and just a nice stay overall.
  • Riffat
    United States United States
    location was right near the kaaba and was great location
  • Abdul
    Saudi Arabia Saudi Arabia
    nice location walkable to haram and breakfast was fabulous / room cleaning was done perfectly
  • Nabeel
    Saudi Arabia Saudi Arabia
    Location walking distance from Holy Mosque. Excellent facilities . Hotel quite large. Room with excellent view of Haram. Good breakfast buffet
  • Sherine
    Egypt Egypt
    Everything it was exceptional and the stuff did everything to make us comfortable . Thanks also to Renad el sherif who followed up to ensure everything is correct, would definitely come back isa
  • Sherine
    Egypt Egypt
    It was a great experience . Would definitely come back. We even had a call to ensure every thing went smoothly thanks to Swiss hotel el Maqaam team and thanks to Renad el sherif for following up❤️❤️❤️
  • Mfz
    Saudi Arabia Saudi Arabia
    Bell service & staff were great help, as they moved luggage efficiently.
  • Sherif
    United Kingdom United Kingdom
    Staff are extremely welcoming and friendly. Managers were quite helpful to sort us out when we had any issues.

Hotel area info

Restaurants
1 Restaurant On Site

  • Al Khairat Restaurant
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner

Amenities of Swissotel Al Maqam Makkah
Great facilities! Review score, 8.7

Most popular amenities

  • Parking on site
  • Family rooms
  • Free Wifi
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • 24-hour front desk
  • Tea/Coffee Maker in All Rooms

Bathroom

  • Towels
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

Kitchen

  • Electric kettle

Room Amenities

  • Drying rack for clothing
  • Clothes rack

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Minibar
  • Restaurant
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Public parking is available on site (reservation is not possible) and costs SAR 250 per day.

  • Parking garage
  • Accessible parking

Front Desk Services

  • Concierge
  • ATM on site
  • Baggage storage
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
  • Safe

General

  • Air conditioning
  • Wake-up service
  • Carpeted
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Wheelchair accessible

Languages Spoken

  • Arabic
  • English
  • Hindi
  • Urdu

House rules
Swissotel Al Maqam Makkah takes special requests – add in the next step!

Check-in
From 4:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
SAR 250 per child, per night
Crib upon request
Free
3 - 11 years
Extra bed upon request
SAR 250 per child, per night
12+ years
Extra bed upon request
SAR 500 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardCash

The fine print
Must-know information for guests at this property

Important Notice: Entry to Makkah during Hajj season is restricted to those with a valid Hajj permit issued by the government.

According to the Ministry of Tourism, entry to Mecca during the Hajj season is limited to those with a valid Hajj permit valid

During the Ramadan season, the check-in time will be adjusted to 18:00 to accommodate the special needs of our guests during this holy month. We appreciate your understanding and look forward to welcoming you.

License number: 10007391

FAQs about Swissotel Al Maqam Makkah