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About this property

Comfortable Accommodations: SureStay by Best Western Grayson in Grayson offers air-conditioned rooms with private bathrooms, tea and coffee makers, and free WiFi. Each room includes a work desk, refrigerator, and TV. Exceptional Facilities: Guests can enjoy an indoor swimming pool, hot tub, and fitness center. Additional amenities include a lounge, 24-hour front desk, and free on-site parking. Delicious Breakfast: A continental buffet breakfast is served daily, featuring warm dishes, fresh pastries, pancakes, cheese, and fruits. Convenient Location: Located 24 mi from Tri-State Airport, the hotel is near attractions such as Marshall University (31 mi) and Highlands Museum and Discovery Center (22 mi). Guests appreciate the friendly staff and room cleanliness.

Distance in property description is calculated using © OpenStreetMap

SureStay Hotel by Best Western
Hotel chain/brand
SureStay Hotel by Best Western

Property highlights

    • Top Location: Highly rated by recent guests (8.6)

    • Breakfast Info

    • Continental, Buffet

    • Free parking available at the hotel


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Availability

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Katlyn
    United States United States
    I loved the pool, the friendly staff who was willing to accommodate my 89 year old grandma in the 1st floor since there is no elevator and the cleanliness. All very important to our visit to the area!
  • Richyd
    United States United States
    Room was clean and comfortable staff was great and super friendly will definitely return
  • Harriet
    United States United States
    Bed was very comfortable, room was clean, comfortable, bathroom was nice, clean. Only complaint was the shower water pressure, which was low. Would stay there again. Convenient to gas stations, food, probably more. Nice, quiet area. Had an...
  • Mark
    United States United States
    The gentleman at the front desk was exceptional. He was kind and attentive. Made me feel welcome and seemed to enjoy his job. Kudos to that young man.
  • Kimberly
    United States United States
    Everything was great. The staff was fantastic would love to stay here again if ever in the areas.
  • Emily
    United States United States
    The breakfast was great! My kids really enjoyed it and how clean the rooms were.
  • Larry
    United States United States
    We were needing a one night stop as we were traveling. I am rating this for that, not as a place to stay a week for a fancy vacation. It was not spotless clean but it was good. No bad smells, needed to get another clean set of bedding, looked...
  • Terry
    United States United States
    The staff was very accommodating and friendly treated us like family. Tina, the breakfast attendant made a very presentable and tasty breakfast. Angie, the one at the front desk was very friendly and accommodating.
  • Joe
    United States United States
    I did book a king suite with a jetted tub. I didnt get that. Just a king room.
  • Vicki
    United States United States
    Angie front desk was great all other staff members were awesome

Hotel area info

Amenities of SureStay by Best Western Grayson

Most popular amenities

  • Indoor swimming pool
  • Non-smoking rooms
  • Free parking
  • Free Wifi
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens

Kitchen

  • Microwave
  • Refrigerator

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone

Food & Drink

  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free public parking is available on site (reservation is not needed).

  • Accessible parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security

General

  • Carbon monoxide detector
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Car rental
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron

Accessibility

  • Visual aids (Braille)
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by stairs only

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers

Spa

  • Beach chairs/Loungers

Languages Spoken

  • English

House rules

SureStay by Best Western Grayson takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0+ years
Extra bed upon request
$10 per person, per night

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubDiscoverCarte Blanche Cash is not accepted

The fine print

Must-know information for guests at this property

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

FAQs about SureStay by Best Western Grayson