Office hours are 07:30 to 23:00 daily. Check-in begins at 15:00 and no early check-ins will be allowed. If you plan on checking-in after 23:00 you must call before the office closes to check-in over the phone and obtain a lock box code. Failure to do so will result in a late check in fee.

We allow pets with $30.00 pet fee per pet per night. Please note that a maximum of 2 pets is allowed.

Please note: On the day of arrival your credit card will be charged for the entire stay. If the credit card on file declines, your reservation will be cancelled and your room will be released back to the internet for re-booking.

The Lone Oak Lodge prohibits smoking inside all rooms. If smoking occurs, a cleaning fee will be charged to the credit card on file.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Lone Oak Lodge您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

因應新冠肺炎（COVID-19）疫情，此住宿現已實施額外的安全與衛生措施。

因應新冠肺炎（COVID-19）疫情，此住宿現正採取行動以保障顧客與員工的安全，故可能會減少或停止提供某些服務與設施。

由於新冠肺炎（COVID-19）疫情，此住宿不開放 SPA 與健身房設施。

因應新冠肺炎（COVID-19）疫情，此住宿嚴格落實維持社交距離的措施。

由於新冠肺炎（COVID-19）疫情，住客必須於所有室內公共區域佩戴口罩。

您不得因新冠肺炎（COVID-19）隔離之目的入住該住宿。

入住時須支付 US$100 損壞押金。 此筆費用將以現金支付。 您辦理退房時將獲得退費。 住宿檢查確認後會以現金全額退還押金。