• City view
  • Garden
  • Swimming pool
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safe

Located a 7-minute walk from Vietnam Fine Arts Museum, Grand Mercure Hanoi offers 5-star accommodations in Hanoi and features a garden, a terrace and a bar. Located in the Dong Da District district, the property provides guests with a sauna and a hot tub. The hotel has an outdoor swimming pool, fitness center, karaoke and room service. The hotel will provide guests with air-conditioned rooms offering a desk, a coffee machine, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. Grand Mercure Hanoi has some accommodations with city views, and every room comes with an electric tea pot. At the accommodation the rooms have bed linen and towels. Grand Mercure Hanoi offers a buffet or continental breakfast. At the hotel you'll find a restaurant serving Chinese, French and Italian cuisine. Vegetarian, vegan and gluten-free options can also be requested. Speaking German, English, French and Japanese, staff at the 24-hour front desk can help you plan your stay. Popular points of interest near Grand Mercure Hanoi include Hanoi Temple of Literature, Imperial Citadel and Imperial Citadel. The nearest airport is Noi Bai International Airport, 15 miles from the accommodation.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Grand Mercure
Hotel chain/brand
Grand Mercure

Property highlights

Top Location: Highly rated by recent guests (8.6)

Breakfast Info

Continental, Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
9.4
Cleanliness
9.5
Comfort
9.6
Value for money
8.9
Location
8.6
High score for Hanoi
Select topics to read reviews:

See what guests loved the most:

  • Nhung
    Vietnam Vietnam
    We stayed there 2 times and we all enjoyed. Rooms are very new and well-equipped. I love the interior design, very unique. Staffs are friendly and supportive. Location is nice, easily access to the city center.
  • Hanan
    Kuwait Kuwait
    This was our last stop before leaving charming Viet Nam, we booked a grand deluxe king room on a high floor but were pleasantly surprised with upgrade to the presidential suite, where even toilets have a remote control. The hotel location is a...
  • Ismaeel
    Bahrain Bahrain
    Amazing stuff, very helpful. New property Lovely Restaurant nice foods Top bar amazing Spa top quality Highly recommend, to visit this place

Hotel area info

Restaurants
2 Restaurants On Site

  • LocAlly Restaurant
    • Cuisine
      Chinese • French • Italian • Japanese • Korean • Pizza • Seafood • Sushi • Thai • Vietnamese • Local • Asian
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • Cat Vi
    • Cuisine
      Asian
    • Open for
      Dinner

Amenities of Grand Mercure Hanoi
Great facilities! Review score, 9.4

Most popular amenities
  • Outdoor swimming pool
  • Airport shuttle (free)
  • Family rooms
  • Fitness center
  • Spa
  • Non-smoking rooms
  • 24-hour front desk
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Guest bathroom
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
  • Walk-in closet
View
  • City view
Outdoors
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Cleaning products
  • Dryer
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Karaoke
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
No internet access available.
Parking
No parking available.
Front Desk Services
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Carbon monoxide detector
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Hardwood or parquet floors
  • Soundproof
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Suit press
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Locker rooms
  • Fitness
  • Full-body massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
  • French
  • Japanese
  • Korean
  • Vietnamese
  • Chinese

House rules

Grand Mercure Hanoi takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash Grand Mercure Hanoi accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Grand Mercure Hanoi

  • Guests staying at Grand Mercure Hanoi can enjoy a highly-rated breakfast during their stay (guest review score: 9.6).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Grand Mercure Hanoi is 1.2 miles from the center of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Grand Mercure Hanoi is from 2:00 PM, and check-out is until 12:00 PM.

  • The prices at Grand Mercure Hanoi may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Grand Mercure Hanoi offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Karaoke
    • Facial treatments
    • Tour or class about local culture
    • Spa lounge/Relaxation area
    • Locker rooms
    • Spa facilities
    • Beauty services
    • Fitness
    • Cooking class
    • Body scrub
    • Swimming pool
    • Spa/Wellness packages
    • Happy hour
    • Steam room
    • Foot bath
    • Body treatments
    • Full-body massage
    • Body wrap

  • Room options at Grand Mercure Hanoi include:

    • Double
    • Suite
    • Twin
    • Triple

  • Yes, Grand Mercure Hanoi is popular with guests booking family stays.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Grand Mercure Hanoi on this page.

  • Grand Mercure Hanoi has 2 restaurants:

    • Cat Vi
    • LocAlly Restaurant