About this property

Mercure Hai Phong features a restaurant, outdoor swimming pool, a fitness center and bar in Hai Phong. With free WiFi, this 5-star hotel offers a kids' club and a concierge service. The accommodations provides a 24-hour front desk, room service and currency exchange for guests. At the hotel, each room has a desk, a flat-screen TV and a private bathroom. Guest rooms at Mercure Hai Phong include air conditioning and a wardrobe. Continental and buffet breakfast options are available daily at the accommodations. The restaurant serves delectable Western, Korean and Asian cuisines in BBQ and buffet style. Wide selection of drinks can be enjoyed at the bar. Mercure Hai Phong offers a terrace and views of the city. It also comes with a spa, a fitness center and a rooftop pool. Business travelers can make use of the six convenient meeting rooms. Hai Phong Opera House is 1.1 mi from the hotel, while Vincom Plaza Ngo Quyen is 1.4 mi away. The nearest airport is Cat Bi International, 4.3 mi from Mercure Hai Phong, and the property offers a paid airport shuttle service.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

    • Top Location: Highly rated by recent guests (8.8)

    • Breakfast Info

    • Buffet, Breakfast to go

    • Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 full beds
1 full bed
2 twin beds
1 queen bed
1 king bed
1 queen bed
2 twin beds
2 twin beds
1 full bed
2 king beds
Bedroom 1
1 king bed
Bedroom 2
1 king bed
Bedroom 3
2 twin beds
1 king bed
Bedroom 1
2 twin beds
Bedroom 2
1 king bed
Bedroom 3
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Jennifer
    United States United States
    Locations. So many good restaurants near this hotel.
  • Dean
    United States United States
    the Mercure is very modern and clean. the staff was more than exceptional.
  • Anthony
    Australia Australia
    A prominent hotel in a good location easy access to and from Cat Ba Do Son etc.Breakfasts excellent. Mainly business travellers but cheaper than lower grade hotel I stayed at in Hanoi.
  • David
    United States United States
    Great services, building facilities and staff. Lots of nice little 5 star touches.
  • Jimmy
    Denmark Denmark
    Great view with from our room and rooftop, Comfortable beds, friendly and helpful staff and very proficient in english
  • Andreas
    United Arab Emirates United Arab Emirates
    Friendly, efficient and new. One of the best sleeps I had even comparing to my previous 5 star hotel. Superb, definitely preferred choice!
  • David
    United Arab Emirates United Arab Emirates
    View, overall standard of hotel for Hai Phong and room were great. price also was great and that it was cancel anytime.
  • Shiwang8989
    United States United States
    Location is the best part. There are a lot of local restaurants with different price range.
  • Lam
    Vietnam Vietnam
    The hotel has a good decoration. The rooftop bar and swimming pool is really good. Gym has a very nice view over the city.
  • Phuong
    United Kingdom United Kingdom
    The staffs are very polite and friendly Lovely hotel room and very clean

Hotel area info

Restaurants
1 Restaurant On Site

  • Flame Grill & Bar
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian

Amenities of Mercure Hai Phong
Great facilities! Review score, 8.6

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Spa
  • Free parking
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels

Outdoors

  • Terrace

Activities

  • Themed dinners
    Additional charge
  • Temporary art galleries
  • Kids' club

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar

Internet
Wifi is available in public areas and is free of charge.

Parking
Free public parking is available on site (reservation is needed).

  • Valet parking
  • Parking garage
  • Electric vehicle charging station

Front Desk Services

  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Currency exchange
  • 24-hour front desk

Entertainment & Family Services

  • Strollers

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Wheelchair accessible

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Pool with view
  • Pool/Beach towels
  • Pool bar
  • Fenced pool

Spa

  • Locker rooms
  • Fitness
  • Full-body massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge

Languages Spoken

  • English
  • Korean
  • Vietnamese
  • Chinese

House rules
Mercure Hai Phong takes special requests – add in the next step!

Check-in
From 2:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Extra bed upon request
VND 462,000 per stay
Crib upon request
VND 0 per child, per night
4 - 11 years
Extra bed upon request
VND 462,000 per stay

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubUnionPay credit cardCash

The fine print
Must-know information for guests at this property

Accommodations and breakfast are free for 1 child under 12 years sharing parents' room.

Please inform Mercure Hai Phong of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Mercure Hai Phong