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Get the celebrity treatment with world-class service at The Oyster Box

Overlooking the iconic Umhlanga Lighthouse and Indian Ocean, The Oyster Box is a 5-star hotel offering timeless luxury and comfort as part of the Red Carnation Hotel Collection. Guests can enjoy elegantly appointed rooms, suites, and villas—some with private patios or plunge pools—each with handcrafted furnishings, complimentary Wi-Fi, and thoughtful amenities. Dining includes The Ocean Terrace, known for its famous curry and seafood buffets; The Grill Room, offering fine dining in a classic setting; and three distinctive bars: The Oyster Bar, the vintage-style Chukka Bar, and the rooftop Lighthouse Bar with panoramic ocean views. With two swimming pools, a serene spa, a private cinema, and a well-equipped gym, the hotel is ideal for both relaxation and celebration. Just steps from Umhlanga Village and the beach, the hotel is family-friendly, pet-friendly, and perfectly suited for honeymoons, group getaways, and memorable occasions. Free private parking is available.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the best rated area in Durban, this hotel has an excellent location score of 9.8

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Full English/Irish, Buffet

    • Free parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
2 bunk beds
1 extra-large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Sali_n
    South Africa South Africa
    The food selection, the pool, attention to details of the staff and the service in general
  • William
    United Kingdom United Kingdom
    Very clean and beautifully decorated; colonial feel to the place. Amazing cuisine and staff.
  • Lindiwe
    South Africa South Africa
    Great attention to detail. Breakfast was great and offered variety.
  • Philippa
    United Kingdom United Kingdom
    Beautiful location with incredible views, helpful friendly staff, stunning swimming pool, the best breakfast I've ever seen.
  • Tshepiso
    South Africa South Africa
    Comfort of the room was amazing and very clean. The food was great, the service was excellent from the front desk to all the waiters (Nox, SK and Bra Jeff). We would like to express our gratitude to the concierge service for assisting with our...
  • Mukansi
    South Africa South Africa
    Hotel’s location is second to none. Decor of common areas was unique and there was a great smell. The view from our room and sound of the ocean was incredible. We will find an excuse to visit again.
  • Heather-gaye
    United Kingdom United Kingdom
    Deluxe suite with private pool was sublime. Staff attentive at all times. Quick response to queries, staff knowledgeable with a wonderful “can do” attitude.
  • David
    South Africa South Africa
    BRAKFAST: Spoilt for choice Dinner: Too much food but tasty as well.
  • Paola
    South Africa South Africa
    Loved the service and friendliness of the staff in all departments. Quiet rare to find such good service in SA anymore. Enjoyed our water bottles being replenished every night with the turndown service. Nice touch to have a movie showing in...
  • Sandra
    South Africa South Africa
    Discounting in front desk On friday when i arrived ,i ask for late check out as our flight was later . I was told management will assist Went back again same story Sunday i went again same story Monday arrived at 10am only to be told ,sorry u...

Hotel surroundings

Restaurants

3 restaurants on site
  • Grill Room
    • Cuisine
      International
    • Open for
      Dinner
    • Ambiance
      Traditional • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • The Ocean Terrace
    • Cuisine
      Indian • Pizza • Seafood • Local • South African
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Palm Court (High Tea)
    • Cuisine
      International • South African
    • Open for
      High tea
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of The Oyster Box

Great facilities! Review score, 9.6

Most popular facilities

  • 2 swimming pools
  • Free parking
  • Family rooms
  • Free WiFi
  • Beachfront
  • Airport shuttle
  • Tea/coffee maker in all rooms
  • Bar
  • Private beach area

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

View

  • View

Outdoors

  • Beachfront
  • Sun terrace
  • Private beach area
  • Terrace
  • Garden

Kitchen

  • Coffee machine

Pets
Pets are allowed on request. Charges may be applicable.

Activities

  • Live sport events (broadcast)
  • Live music/performance
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Themed dinner nights
    Additional charge
  • Movie nights
  • Stand-up comedy
    Additional charge
  • Pub crawls
    Additional charge
  • Game drives
    Additional charge
  • Beach
  • Evening entertainment
  • Kids' club
  • Snorkelling
    Additional chargeOff-site
  • Horse riding
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Windsurfing
    Additional chargeOff-site
  • Children's playground
  • Fishing
    Additional chargeOff-site

Living Area

  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free public parking is possible on site (reservation is not needed).

  • Valet parking
  • Accessible parking

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Entertainment and family services

  • Strollers
  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Pet bowls
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Car hire
  • Packed lunches
  • Lift
  • Fan
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

2 swimming pools

Pool 1 - outdoorFree!

  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Shallow end
  • Swimming pool toys
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas

Pool 2 - outdoorFree!

  • Open all year
  • Adults only
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas

Wellness

  • Fitness/spa locker rooms
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hammam
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre

Languages spoken

  • Afrikaans
  • English
  • French
  • Xhosa
  • Zulu

House rules

The Oyster Box takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 - 12 years
Extra bed upon request
Free
13+ years
Extra bed upon request
ZAR 950 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubUnionPay credit card Cash is not accepted

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Oyster Box in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about The Oyster Box