Travellers who truly “get away from it all” trust resorts to provide the pinnacle of all-inclusive relaxation. Resort guests are invited to enjoy communal onsite amenities like pools, spas, restaurants, activities, excursions and shops, and stay the night in luxurious private rooms, villas or apartments.
Fabulous hotel! Best location, terrific staff, wonderful restaurant and breakfast! Spa is excellent as well. The resort is spread out among several connected buildings but very quiet at night...but we were in the Alpensee rooms and they were pretty far from most of the common areas..except the spa. Would definitely stay here again.
We enjoyed the location of the resort being so close to the castles. It has lovely view of the lake. The staff were very helpful in providing information on walks nearby and how to get the on the day Neuschwanstein castle tour tickets.
The location can't be better than this if you want to see the two castles - Neuschwanstein and Hohenschwangau; the hotel is right next to Parking 4 from where you start the walk for both castles. The hotel itself is amazing, has a great luxury spa feel. The surroundings are magical, the mountains, lake and castles.
Good stay if you want to be near the famous castle of Neuschwanstein.
It is a big resort so numerous rooms and numerous people.
Breakfast buffet was good. There is also a bar and restaurant at the hotel; quite convenient.
Rooms are small but it could have been cleaner.
Everything was thought of here. Our view was spectacular - truly one of a kind wellness resort. The spa and hotel staff were all very attentive. We had breakfast and dinner at the hotel both days and the food was fantastic! The breakfast spread had everything you could want. We also appreciated how all the waiters spoke English to us and how kind they were. Would absolutely return to this spa/hotel.
Superb breakfast, with option for freshly cooked omelettes and a large assortment of foods (pastries, savoury, and healthy fresh fruit, nuts and grain options). Spectacular location and excellent view from top floor windows. The old hotel (Jagerhaus) is a seperate building to the newer part of the hotel that houses the Alpsee resort facilities, which is fine as it is a 20 metre walk. Secure luggage storage.
Very good price and very clean room. Overall great value for the price. Obviously it is not a luxury stay experience but it is absolutely worth much more than what you pay for. Hostess was friendly and helpful, room was very clean.
I really liked the location of the resort, very good food and staff taking care of us. I can only recommend.
Viliam
Young couple
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