Nothing.

Beautiful property and absolutely amazing staff.

Stayed in April 2025

Had to wait an hour and a half before our room was ready.

Lovely property

Stayed in May 2025

nothing

everything

Stayed in May 2025

NA

We travelled to RAK to do the Zipline and so we requested late check out because the trip from the hotel to the location would take 1.5 hours approx per trip. Which means we lose 3 hours, not to mention the time actually doing the zip line adventure will take. We checked in late at 6 PM and if we were to check out as per the standard 12 PM check out time, it would have a big loss because we wouldn't have enjoyed anything at the hotel. Upon check in, the Front Desk staff (Mary) gave us late check out till 2 PM and asked us to check again and confirm the next morning. Upon checking in the morning and explaining the situation, the Frond Desk extended till 4 PM. That was the best thing ever throughout all my other hotel stays. The late check out made a huge difference and enabled us to enjoy dinner at the hotel, go to the zipline adventure, come back for breakfast and even use the swimming pool. It was really an exceptional experience. Even after check out and while we are leaving the hotel, The gentleman at the entrance (I think Bassam or Hussam, sorry can't remember the name!) When I said to him that I would love to try some Arabic coffee, he so kindly went back in and got me a delicious cup of coffee to help me stay awake and fresh for my trip all the way back to Abu Dhabi. These people really made a difference and it will be an unforgettable stay indeed in all, but particularly for these sweet personal gestures of the staff. Thank you very much indeed!

Stayed in May 2025

The service was amazing. Every staff member went out of their way to ensure we were well looked after. The room was spacious and luxurious. The facilities were fantastic! We loved the adults only pool area.

Stayed in May 2025

No evening restaurants on the beach Just in front of the beach there is the new Casino building, and this ruins the panorama and the sunset

Very nice hotel, Arabic style with modern taste. Beach is very spacious and well organized. Restaurants very good Services perfect Golf course just behind

Stayed in April 2025

I liked it all

The holet is amazing, and it has great staff.the food is super good, and my favorite thing was having the chilled beer in the pool.

Stayed in April 2025

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Spacious & Elegant Rooms: the luxurious and spacious room with stunning views. Family-Friendly Amenities. Diverse Culinary Options with multiple dining venues, guests appreciate the variety and quality of food, from Japanese cuisine at UMI to steaks at Lexington Grill.  Afternoon Tea at Camelia: an extensive selection of teas and its elegant setting.

Stayed in April 2025

Close of restaurant due to day.

Stayed in April 2025

Pool bar - very officious staff

Rooms

Stayed in April 2025

What an exceptional experience. The Waldorf Astoria at RAK provides a calm, serene, luxurious stay that will for sure be memorable. The rooms are spacious and have everything you could ask for, with incredible attention to detail in terms of design and practicality. The pool, grounds, beach are all incredibly well kept and the entire staff are so so welcoming and attentive. HIGHLY HIGHLY RECOMMEND.

Stayed in March 2025

Good place

Stayed in April 2025

The untrained and unprofessional front office staff. Lack of supervision in Front Office and Restaurant. Extra charge for internet.

The hotel is enormous and truly palatial in design. The decor is absolutely stunning, and I would rate it a full 10/10 on that alone. The grandeur and aesthetics make a lasting impression. However, the service falls well below expectations. The front office staff, in particular, require better supervision and training. Calls often go unanswered, and I had to dial two or three times to get a response. The staff lacks professionalism and attentiveness, which detracts significantly from the overall experience. The breakfast buffet offers a wide selection, but again, there’s a lack of oversight. On two occasions, the same items were served lukewarm, which should not happen in a hotel of this caliber. The room was very spacious, well-equipped with all necessary amenities, and featured a large terrace — spacious enough to host a small gathering. Housekeeping was excellent, consistently following up for turndown service and maintaining high standards. One major disappointment was the extra charge for high-speed internet. In a five-star-plus property, complimentary high-speed Wi-Fi should be standard. Despite some service shortcomings, the hotel remains a top destination in the UAE, offering extensive amenities and experiences for guests of all ages.

Stayed in April 2025

Thought half board not great. Buffet wasn’t great. The dining room was dated and the food was ok but limited choice. When going to the steak restaurant paid a huge amount on top of half board.

Big rooms. Good service

Stayed in April 2025

It would be great to have more lively evening activities. Currently, there’s only one restaurant with music for dinner, but no other entertainment options at night

The hotel has a great atmosphere and serves a nice breakfast. The rooms are spacious and clean, and the kids had a great time, especially enjoying the water slides.

Stayed in April 2025

The location, the comfort, the rooms were soo spacious and the beds heavenly, luxury bathroom, incredible shower. And dressing room. Huge giant hallways and lounges. Beautiful Art deco. Beach and pool excellent, great food. Kind staff.

Stayed in April 2025

Great

Stayed in April 2025

The sea shore is quite far.

The room is above expectation, staff and breakfast were perfect and over all facility is great.

Stayed in March 2025

All is good. The only thing is that the AC is blowing right to your face when you are sleeping. We hade two rooms and each has the same issue. And the price was double because of Eid.

Stayed in March 2025

- great staff - beautiful facilities (hotel itself, spa, swimming pools...) - green spaces well maintained and very pleasant - we haven't ever seen a so well organized swimming pool staff (with codes between them, rotating, never on any kind of device, very vigilant, make you feel safe and safe for your little ones) - the restaurant staff well attentive for you, among who, Micky, Milan, RJ - spa staff very gentle and welcoming as a therapist in particular Mina - books at the entrance of restaurant and in kids club, decice/screen free! Very well appreciated

Stayed in March 2025

Evening should be more happening Good music was missing

Stayed in March 2025

More kids areas, park was being renovated

Amazing food and selection

Stayed in March 2025

Lovely breakfast. Spacious rooms, they were very accommodating for our 8 month old baby with a cot, baby bath and high chair... Kids area and kids club is brilliant. Adults only pool is really relaxing Italian restaurant is now shut in the evenings, which was our go to for the kids - the steak restaurant, nor Japanese was suitable

Stayed in March 2025

Nothing

The breakfast was fantastic

Stayed in March 2025