72 Macrossan St, 4877 Port Douglas, Australia
#3 of 227 hotels in Port Douglas
Guests' ChoiceBased on 923 hotel reviews
9.4Cleanliness
9.5
Comfort
9.6
Location
9.8
Facilities
9.5
Staff
9.8
Value for money
9.3
Free Wifi
9.7
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End of dialog contentReviewed: May 14, 2025
Davor
AustraliaBed was too soft but this is a personal preference.
Great location. Great friendly helpful staff. Lots of free to use equipment ie bikes, kids toys, beach equipment. Netflix included in each room. Property was well maintained and clean.
Stayed in May 2025
Reviewed: May 11, 2025
Lauren
AustraliaFriendly, very helpful team at By The Sea! They booked all my excursions and made my stay very comfortable…thank you!
Stayed in May 2025
Reviewed: May 9, 2025
Rebecca
AustraliaThe pool is a bit small and the beach was shut for swimming.
The location- so easy to walk everywhere, beach and town. The ocean views from the 3rd floor. The free bikes, carts, beach toys, floaties, umbrellas and chairs were amazing! The staff super friendly. Kitchen and fridge, and even a BBQ on the balcony! Netflix also available for free.
Stayed in May 2025
Reviewed: May 9, 2025
Adam
AustraliaNothing the property was perfect.
We loved how friendly and helpful the staff were. We also loved all of the extra inclusions at no charge.
Stayed in May 2025
Reviewed: May 9, 2025
Debbie
AustraliaYou could hear the upstairs neighbours, particularly if there was children running around early in the morning.
All the extra things that were thought about,,,, everything here you could possibly need. Great location. Easy walk to restaurants and cafes. The recommendations we received from staff were all spot on!
Stayed in May 2025
Reviewed: May 6, 2025
Sarah
AustraliaCleanest hotel we have ever stayed in. Very friendly staff and fab amenities
Stayed in May 2025
Reviewed: May 5, 2025
Elizabeth
United Statesloved everything
Staff was exceptional. They helped arrange excursions, gave tips on local sites and restaurants, and had bicycles and beach supplies for guest use. It was a memorable stay and I would use them again in a heartbeat!
Stayed in April 2025
Reviewed: May 1, 2025
Pam
AustraliaConstruction at rear during our stay but unavoidable and no fault of property. We were out a lot so didn’t disturb us too much.
Location, close to beach and main shops/cafes. Available amenities offered, ie chairs, beach towels, games, trolleys, bikes etc.
Stayed in April 2025
Reviewed: April 30, 2025
Kas31
AustraliaGreat location, close to beach and shops, friendly staff, free use of beach equipment, games etc, lovely view from our balcony and kitchen facilities.
Stayed in April 2025
Reviewed: April 27, 2025
Ashan2425
AustraliaThe staff were really friendly and helpful. Special thanks to Elaine for being welcoming and assisting us with an upgrade for a better room.
Stayed in April 2025
Reviewed: April 26, 2025
Simmin
AustraliaThere was a bit of construction sound and we could hear the people in the apartment upstairs quite a bit
The staff are so helpful and friendly
Stayed in April 2025
Reviewed: April 25, 2025
Sue
United KingdomThe only thing it didn’t have was a safe in the room but everything else was brilliant.
Fabulous in every way, clean, beautifully presented and had everything we needed plus lots of little extras. Bikes to borrow, chilled water, towels to borrow and lots of other things to borrow…..all free of charge. The staff were lovely, very helpful and friendly. Would highly recommend.
Stayed in April 2025
Reviewed: April 22, 2025
Moore
AustraliaThe bed was very uncomfortable for two peeps too spoon. OK for two peeps too sleep alone . Not a biggy for us as the missus was as cold as a mother in laws kiss so their was no horizontal refreshment going on anyhow !
Clean Friendly efficient staff Great location
Stayed in April 2025
Reviewed: April 19, 2025
Judith
United KingdomExcellent facilities
Excellent location, near all amenities
Stayed in April 2025
Reviewed: April 19, 2025
Neil
United KingdomNothing
Great location. Everything was set up to make it very comfortable. Free use of cycles, beach equipment and other general accessories was thoughtful and useful. Also the staff were very friendly and helpful.
Stayed in April 2025
Reviewed: April 13, 2025
Ripplinger
CanadaFantastic place to stay with so many added extras that guests can use. The staff were wonderful as well.
Stayed in March 2025
Reviewed: April 8, 2025
Peter
United KingdomLocation, staff and facilities all excellent
Stayed in April 2025
Reviewed: April 5, 2025
Michele
United StatesThey have Every convenient amenity we needed
Stayed in April 2025
Reviewed: April 4, 2025
Michael
United StatesNothing
Clean. Well run. Provided everything needed for the best beach holiday. Exceeded all expectations!
Stayed in March 2025
Reviewed: April 2, 2025
Antoinette
United StatesLocation was great! About 25 steps from the beach and easy walk downtown. Amazing aircon which is highly needed with how humid it gets in Port Douglas. Had a bunch of beach gear you could borrow from the hotel such as prams, beach chairs, sand toys, carts etc. Staff was amazing and extremely helpful. Only complaint would be the stairs…even on the first floor we had to carry our 2 year old up and luggage up a flight of stairs. There are no elevators!
Stayed in April 2025
Reviewed: March 31, 2025
Rainer
GermanyThe resort is in a perfect location near the four mile beach and the restaurants and shops of Port Douglas. The rooms are spotless and very comfortable, and the friendly staff are going out of their way to make your stay as pleasant as possible. We were surprised by the amount of extras the resort was offering including bicycles, beach chairs, filtered water and ice and many more.
Stayed in March 2025
Reviewed: March 31, 2025
Eileen
United KingdomNothing
Really enjoyed staying here. Lovely clean apartment for 4 people. Literally by the sea. Small pool but clean and quiet. Sunbeds etc. staff were excellent. Everything in reception area was free to use including cycles and beach items. Apartment fully equipped. Comfy beds with lovely cotton linen. Cole and her staff helpful and even booked our airport shuttle taxi. All ran to time. Port Douglas was lovely and wished we could stay longer.
Stayed in March 2025
Reviewed: March 27, 2025
Michael
United KingdomVery good location , great facilities and very helpful team who arranged snorkel tour and gave great advice about seeing the crocs tour!
Stayed in March 2025
Reviewed: March 25, 2025
Maxine
United KingdomAll perfect
After a month of travelling up from Sydney this place was outstanding. Best place. Free bikes, chairs, ice, games, pool toys. Very friendly staff and an amazing room
Stayed in March 2025
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