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  5. Reviews of Crowne Plaza Sydney Darling Harbour by IHG

Reviews of Crowne Plaza Sydney Darling Harbour by IHG 4 stars

58 Bathurst Street, Sydney CBD, 2000 Sydney, Australia

#64 of 342 hotels in Sydney

Guests' Choice

Review score

Based on 1246 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.1

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    8.0

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 13 May 2025

    10
    Fantastic
    • Leisure trip
    • Couple
    • Premium King Room with City View
    • Stayed 3 nights

    Could start a little earlier for early morning travel

    Stella Breakfast great staff definately one top have

    Stayed in May 2025

  • Reviewed: 1 May 2025

    7.0
    Bed was comfy
    • Leisure trip
    • Couple
    • Standard King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Rooms could be a bit bigger and bathroom a bit squashy but nice

    Breakfast was nice there is a verity

    Stayed in April 2025

  • Reviewed: 29 April 2025

    7.0
    A little pricey but very comfortable and in a great location.
    • Leisure trip
    • Couple
    • Standard King Room with City View - Disability Access
    • Stayed 3 nights

    I did think it was too expensive, particularly when we booked for 3 nights and the room is not cleaned whilst you stay there. Disabled people require more linen. The bed should be changed every day and more towels and floor mats supplied. Also the ‘complimentary’ water should be supplied each day. The hanging space is too short. The teapot leaked - everywhere. I believe if the room is not cleaned and all linen is not replaced each day we should be charged a lot less.

    We loved the location, it was close to everything we wanted to do. The bed was incredibly comfortable, we slept very soundly. We stayed at the Crowne Plaza because of the wheelchair accessible bathroom and it was probably one of the best disabled bathrooms we have ever used. The shower is great for the disabled person as well as the able-bodied. It had a shower curtain!!! The shelving unit for towels/tissues etc was within reach. The Bar downstairs was very inviting and we enjoyed the cocktails a couple of times.

    Stayed in April 2025

  • Reviewed: 28 April 2025

    9.0
    We will be back!
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Location was excellent! It was a quiet room no road noise or people noise which was awesome considering it was a long weekend.

    Stayed in April 2025

  • Reviewed: 28 April 2025

    9.0
    A very convenient location to catch the tram to circular quay and the staff were very helpful.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    I had asked if we could have a bedroom with a bath. I was informed that only suites had baths.

    The staff were very helpful. The bedroom was spacious and clean. We ate dinner in the Hotel restaurant on our first evening and, although the menu was quite small, the food was very good. I especially liked the roof top swimming pool which I used before breakfast both mornings.

    Stayed in April 2025

  • Reviewed: 21 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premium Queen Room with Two Queen Beds and City View
    • Stayed 1 night
    • Submitted via mobile

    Room was clean and beds were very comfortable breakfast was beautiful and the swimming was great with a great view

    Stayed in April 2025

  • Reviewed: 20 April 2025

    8.0
    Great city breakaway over Easter!
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    All good

    Loved the rooftop pool!

    Stayed in April 2025

  • Reviewed: 19 April 2025

    10
    Perfect
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff didn’t take away the glasses from our room

    How close it was too the harbour

    Stayed in April 2025

  • Reviewed: 18 April 2025

    10
    It was comfortable stay and the staff were very friendly
    • Leisure trip
    • Family with young children
    • Premium Queen Room with Two Queen Beds and City View
    • Stayed 5 nights
    • Submitted via mobile

    All good

    Stayed in April 2025

  • Reviewed: 17 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    The hotel and rooms were very clean and modern. The rooms were stocked with coffee, tea, lotions etc and the pillow spray was a nice addition! The staff were extremally helpful and location is great to get to Darling Harbour / CBD and shopping spots.

    Stayed in March 2025

  • Reviewed: 10 April 2025

    9.0
    Great stay in Sydney
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights

    Nothing comes to mind

    Breakfast, in room ammenities, size of the room, location, this place was great in a lot of ways.

    Stayed in March 2025

  • Reviewed: 10 April 2025

    10
    An excellent stay
    • Leisure trip
    • Couple
    • Premium King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    The staff were exceptional. Friendly, professional and helpful. The room was spacious, clean and with lovely little touches like pillow spray.

    Stayed in April 2025

  • Reviewed: 10 April 2025

    8.0
    good trip
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    noisy around

    the spray, pool and facility

    Stayed in March 2025

  • Reviewed: 26 March 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    It's a little pricey.

    Cleverly furnished, modern well appointed rooms with an air of luxury. Large soft comfortable beds. Our room was very quiet as the windows did not face the street. Location. It's not really Darling Harbour. It's Hunter St (10 min walk to Darling Harbour, Town Hall, Chinatown). The staff were friendly and pleasant to talk to.

    Stayed in March 2025

  • Reviewed: 25 March 2025

    10
    Absolutely amazing & will stay with Crown Plaza again
    • Leisure trip
    • Family with young children
    • Premium Queen Room with Two Queen Beds and City View
    • Stayed 6 nights
    • Submitted via mobile

    The service fee on a tray for room service

    Everything

    Stayed in March 2025

  • Reviewed: 24 March 2025

    9.0
    Good apart from having to pay more than booking
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights

    I booked a standard room with 2 single beds for my sister and myself. My sister has limited funds as a pensioner. They said that this configuration was unable and we had to upgrade to 2 x queen beds at and extra cost of $180 for the visit. I was very unimpressed with this. If we were able to book this why was it unavailable. Not very happy. May reconsider staying here in future

    The breakfast was good. All options i could have had

    Stayed in March 2025

  • Reviewed: 23 March 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The carpet could do with replacing. It didn’t smell great and was stained. We asked for a twin room and got a queen (didn’t matter this time). Trays left outside from previous guests for several hours. The basin and soap were too high for a child to reach, I had to lift my six year old up each time.

    The beds are very comfortable and the shower is good. It’s a really handy location with plenty to do and accessible to the train station and ferries. Lots of good restaurants nearby. The room service staff member was lovely. Decent bathroom and coffee making facilities. Lavender mist for the pillows was a sweet touch.

    Stayed in March 2025

  • Reviewed: 10 March 2025

    8.0
    Nice hotel but a bit pricey
    • Leisure trip
    • Group
    • Premium King Room
    • Stayed 1 night
    • Submitted via mobile

    The view from our room

    Very clean comfortable. Great breakfast Staff friendly

    Stayed in March 2025

  • Reviewed: 9 March 2025

    8.0
    Was okay but Expensive
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    Car park and the price of the car park

    Breakfast was good but expensive

    Stayed in February 2025

  • Reviewed: 2 March 2025

    10
    Exceptional
    • Business trip
    • Couple
    • Premium Room
    • Stayed 2 nights

    The breakfast was ok, I have had better. The motels location was fantastic.

    Stayed in March 2025

  • Reviewed: 1 March 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The rooftop pool, the large shower and the comfortable bed.

    Stayed in March 2025

  • Reviewed: 1 March 2025

    8.0
    Very good
    • Business trip
    • Family with young children
    • Standard Room
    • Stayed 9 nights
    • Submitted via mobile

    I paid a fortune and breakfast wasn’t included - my fault for not checking but still

    Location and pool

    Stayed in February 2025

  • Reviewed: 27 February 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The restaurant was absolutely terrible. Weird pasta menu on the Saturday night and it wasn't quality food at all. Regret eating there because a pub meal would have been better. Weirdly for 49 dollars each you had to share(!) a dessert. It was the smallest panacotta you've ever seen but the saving grace was that it was better than the all you could eat pasta served.For 560 a night (breakfast included) it wasn't value for money at all because the food wasn't great (breakfast was average) and the shower didn't work properly and the pillows were uncomfortable. We did really appreciate the upgrade and they were all friendly and so we feel bad even mentioning it because the hotel itself was actually great!

    The hotel kindly upgraded us and gave us a bottle of wine in the room to celebrate our 3rd weeldding anniversary and we're so grateful. That was very thoughtful and the reason why were giving the stay a good rating. The staff were really lovely and helpful. The room was clean.

    Stayed in February 2025

  • Reviewed: 23 February 2025

    10
    Hotel in superb location and stylish
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    I liked it all

    Comfortable rooms with little extras. Place to eat and have a drink. Also coffee place. Swimming pool was fantastic and occupied our grand children. Good location

    Stayed in January 2025

Showing 1 – 25

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