Reviews of Mercure Albury 4 stars
579 Olive Street, 2640 Albury, Australia
#69 of 85 hotels in Albury
Guests' ChoiceReview score
Based on 1520 hotel reviews
7.4Score breakdown
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Cleanliness
8.1
-
Comfort
8.1
-
Location
8.8
-
Facilities
7.5
-
Staff
8.5
-
Value for money
7.5
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Free WiFi
7.9
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Reviewed: 11 May 2025
Sky
Australia12 reviews7.0“Good”- • Business trip
- • Solo traveller
- • Superior Queen Room
- • Stayed 4 nights
- • Submitted via mobile
- Cast platform on tv did not work during my stay, alternative tv programs were not mainstream tv channels, therefore poor tv entertainment - Room service dessert ice cream was 3/4 melted on arrival ($5 room service fee) - Breakfast ordered the night before, came 15mins late the next morning
Clean facilities, great location within Albury, great room service food
Stayed in April 2025
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Reviewed: 6 May 2025
Kevin
Australia9 reviews8.0“10min walk to most restaurant's in Albury & a pleasant view of old church from the room”- • Leisure trip
- • Family with young children
- • Standard Queen Room
- • Stayed 4 nights
- • Submitted via mobile
The pool was small & undergoing some work.
10min Walking distance to restaurants & nice outlook of the lovely old church
Stayed in February 2025
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Reviewed: 26 April 2025
Rebecca
Australia29 reviews7.0“Happy enough but could do better”- • Leisure trip
- • Family with young children
- • Standard Queen Room
- • Stayed 2 nights
- • Submitted via mobile
No microwave in the room was disappointing. Tea & coffee facility was not available in our room. No staff at check out
Location
Stayed in April 2025
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Reviewed: 26 April 2025
Rebecca
Australia29 reviews7.0“Comfortable but could do better with minor inclusions”- • Leisure trip
- • Family with young children
- • Superior Room with Queen and Twin Beds
- • Stayed 2 nights
- • Submitted via mobile
No microwave in the room was disappointing. Tea & coffee facility was not available in our room. No staff at check out available.
Location was great. Short walk to club & shopping
Stayed in April 2025
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Reviewed: 17 April 2025
Judy
Australia1 review6.0Pleasant- • Solo traveller
- • Standard Queen Room
- • Stayed 4 nights
- • Submitted via mobile
Was given garlic dusted chicken despite kitchen being told twice of my severe allergy and the meal already being returned as had dressing with garlic which caused bad symptoms. Rubber type pillows not comfortable and water too hot in shower and to cool down shower then too powerful on body.
Very helpful reception staff
Stayed in April 2025
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Reviewed: 16 April 2025
Simone
Australia5 reviews1 helpful vote7.0“I think too expensive for the room.”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
- • Submitted via mobile
Noisy room we could hear the tv next door and people walking through the corridors. There was a mechanical noise in the room that couldn’t be located. Cockroach in the bathroom.
Breakfast was very tasty. Would of preferred a breakfast bar to serve ourselves.
Stayed in April 2025
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Reviewed: 8 April 2025
Anne
United Kingdom21 reviews6.0“We liked the town of Albury and the Mercure was convenient for an overnight stay , but having stayed at many Mercure Hot”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 1 night
- • Submitted via mobile
Noisy air conditioning that we could not switch off . Room was cold . Breakfast was disappointing and menu was confusing .
Convenient location for a stop on our way from Sydney to Melbourne
Stayed in April 2025
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Reviewed: 1 April 2025
Richard
Australia4 reviews8.0“good location and friendly staff”- • Business trip
- • Solo traveller
- • Superior Queen Room
- • Stayed 1 night
noisy bar fridge
good sized bed great check in staff min bar selection
Stayed in March 2025
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Reviewed: 31 March 2025
Richard
Australia1 review7.0“Overall staff were excellent, central location a bonus, breakfast”- • Leisure trip
- • Solo traveller
- • Executive King Room
- • Stayed 2 nights
1.The room wasn't insulated enough against noises (thumping, banging, footsteps, plumbing) coming thru the walls and ceiling from both adjacent and above rooms. At one stage I thought my room was under a Gym. 2. The noise from the plumbing especially from the room(s) above was annoying. Shower wouldn't maintain a constant temperature, would vary significantly between cold to very hot.
Overall, staff friendly, clean room, comfy bed, satisfying breakfast, great central location.
Stayed in March 2025
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Reviewed: 25 March 2025
Holland-keen
Australia6 reviews7.0Good- • Leisure trip
- • Family with young children
- • Superior Room with Queen and Twin Beds
- • Stayed 1 night
beds were not comfortable - mattress really soft and pillows really big with no option for a smaller/flatter one
great location
Stayed in March 2025
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Reviewed: 27 February 2025
Gail
Australia11 reviews8.0“Friendly staff, easy access , close to what we needed… and a nice pool”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
The location, the pool…
Stayed in February 2025
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Reviewed: 26 February 2025
Anica
Australia11 reviews3 helpful votes8.0“Great stay, great location.”- • Leisure trip
- • Group
- • Superior Room with Queen and Twin Beds
- • Stayed 2 nights
- • Submitted via mobile
There was no hand rail for the pool near the stairs. I highlighted this to the staff, who were very receptive to the suggestion and were going to look into it.
The location was great. It was clean and comfortable. The pool was great. Staff were very friendly and helpful.
Stayed in February 2025
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Reviewed: 24 February 2025
Paul
Australia107 reviews11 helpful votes8.0“2nd time stayed here, would stay again.”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
A little traffic noise at times, nothing that bothered us. Ideally would have liked under cover car parking, only for when it rained.
Easy check in, room size quite good. Quiet room, clean.
Stayed in February 2025
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Reviewed: 20 February 2025
Katie
Australia6 reviews8.0“Great stopover.”- • Leisure trip
- • Family with young children
- • Deluxe Queen Suite
- • Stayed 1 night
- • Submitted via mobile
Very comfortable
Stayed in January 2025
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Reviewed: 19 February 2025
Cross
Australia4 reviews8.0Very good- • Business trip
- • Couple
- • Executive King Room
- • Stayed 1 night
Location is great, room is modern, food is fantastic
Stayed in February 2025
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Reviewed: 17 February 2025
Ian
Australia1 review8.0Very good- • Leisure trip
- • Couple
- • Superior Twin Room
- • Stayed 1 night
Shower taps leaked constantly. TV operation and system impossible to work out. Extremely frustrating. Mercure should ditch its TV set up and start again. All I wanted to do was to watch news on TV, which should have been pretty straightforward….
Staff were very friendly and helpful. Hotel location great.
Stayed in February 2025
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Reviewed: 14 February 2025
Polly
Australia17 reviews1 helpful vote6.0“Handy to the cafes, restaurants, shops and art gallery.”- • Leisure trip
- • Couple
- • Superior Twin Room
- • Stayed 1 night
- • Submitted via mobile
I feel I didn’t have the best example of the rooms. Bright lights shining in from the neon hotel sign, view of roof and driveway, noises from upper floor plumbing were some disappointing aspects. It was okay but I am curious as to why I would be allocated a lesser room when the hotel was not fully occupied
It was easy to find and parking was convenient. It was very clean, with comfortable beds and a good tv.
Stayed in February 2025
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Reviewed: 11 February 2025
Toni
Australia14 reviews2 helpful votes8.0Very good- • Business trip
- • Solo traveller
- • Standard Queen Room
- • Stayed 1 night
- • Submitted via mobile
Ease of booking and great location.
Stayed in January 2025
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Reviewed: 9 February 2025
Bronwen
Australia3 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Superior Room with Queen and Twin Beds
- • Stayed 1 night
- • Submitted via mobile
bathroom dated rooms need a paint job
Breakfast was nice
Stayed in February 2025
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Reviewed: 4 February 2025
Bloomfield
Australia3 reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Superior Room with Queen and Twin Beds
- • Stayed 1 night
- • Submitted via mobile
The place in general needs some TLC. Tiles were missing from in the pool. Gardens overgrown. Lift out of service (was fixed later in the day). Air conditioning in lifts and corridors not working which was not ideal on a 39 degree day. Clean and comfortable but standard of hotel was less than expected for a Mercure hotel.
Location was good and our room had all the basic necessities.
Stayed in February 2025
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Reviewed: 30 January 2025
Sandy
Australia9 reviews8.0“Not as great as I was expecting! Shower over bath, not so inviting!”- • Leisure trip
- • Couple
- • Executive King Room
- • Stayed 1 night
- • Submitted via mobile
Reception was poor, waiting to book in as staff were upstairs helping others. Standing in foyer with 4 other couples for 1/2 hr??
Breakfast except it took an hour to be served???
Stayed in January 2025
-
Reviewed: 26 January 2025
Jason
Australia6 reviews7.0“Good spot.staff were great.”- • Solo traveller
- • Standard Queen Room
- • Stayed 2 nights
- • Submitted via mobile
Noisy fridge in the room
Friendly staff
Stayed in January 2025
-
Reviewed: 21 January 2025
Mark
Australia24 reviews8.0“Was very nice.”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
- • Submitted via mobile
Check in. Physical credit card?! Why? How? 2 keys should b mandatory, not a problem.
Was all good
Stayed in January 2025
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Reviewed: 18 January 2025
Mathew
Australia8 reviews7.0“Great location”- • Family with young children
- • Deluxe Queen Suite
- • Stayed 7 nights
- • Submitted via mobile
Breakfast only on the Sunday morning was beyond woeful 0/10 - never seen anything quite so bad in my life. But then during the week with permanent staff the breakfast at the restaurant was outstanding didn’t make sense.
Location. Vishu (staff member) from the restaurant was really good. Massive tv and comfy lounge and bed. Easy and lots of parking
Stayed in January 2025
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