3-11 Water Street, 4870 Cairns, Australia
#61 of 155 vacation rentals in Cairns
Guests' ChoiceBased on 1934 hotel reviews
8.3Cleanliness
8.7
Comfort
8.6
Location
8.8
Facilities
8.5
Staff
8.6
Value for money
8.4
Free Wifi
6.7
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Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: May 14, 2025
Susan
AustraliaFelt a little dark with balcony looking into a wall but I requested a quiet room so this was suitable for one night.
The location for our trip was well suited for what we were looking for, the apartment was suitable for one night for a place to sleep. The bed was comfort and room was clean.
Stayed in May 2025
Reviewed: May 14, 2025
Stephanie
Australiaheated pool could of veen warmer
great quiet location. even with the train. great pillows. lovely environment. close to large shopping centre.
Stayed in May 2025
Reviewed: May 14, 2025
Lisa
New ZealandThe stove elements were a little ferocious, care is needed when using not to burn your food.
This accomodation has great access to the local mall (airconditioned) There are 3 pools to chose from on site. The ammenities are great. Fully equipped kitchen, washer and dryer. Outside seating and fans and aircon inside.
Stayed in May 2025
Reviewed: May 12, 2025
William
New Zealand1o Day stay towels changed but not bedding
helpful staff
Stayed in April 2025
Reviewed: May 7, 2025
Brian
AustraliaWifi
Reception
Stayed in May 2025
Reviewed: May 7, 2025
Stephen
AustraliaThe bed was uncomfortable...
Stayed in May 2025
Reviewed: May 6, 2025
Morris
AustraliaI would of preferred upstairs apartment but thrrr was no lift available and no closer smoking arra undercover with a chair to sit.
Stayed in May 2025
Reviewed: May 5, 2025
Glynis
AustraliaStudio apartment had all I needed - was roomy and comfortable The kitchenette was great and very user friendly- the balcony was nice to sit in in the evening. The locked gates at night are good to help keep cars safe. Close walk to major shopping distant and good restaurants.
Stayed in April 2025
Reviewed: May 4, 2025
Jana
Czech RepublicConvenient location near the train station and shopping center. Room clean and equipped.
Stayed in April 2025
Reviewed: May 3, 2025
Stephen
AustraliaThe wifi and its reception. Errkkk
We love staying here. The u it’s are lovely. The pools are great. Specially the heated one. The staff are wonderful. The grounds are pretty. The bbqs are great the location for us is perfect
Stayed in May 2025
Reviewed: May 3, 2025
Abi
Australialove this place my 4th stay here always happy know which rooms I like etc great location
Stayed in March 2025
Reviewed: April 29, 2025
Grant
AustraliaThe W-fi was terrible. Couldn't stream anything without constant disruptions and dropping out, even with a wi-fi extender given to me after a few days
Great room, comfy bed, great water pressure in the shower. Pool access 2nd to none. Beautiful pool area. Great kitchen, everything we needed. A home away from home!
Stayed in April 2025
Reviewed: April 23, 2025
Alice
AustraliaUnfortunately no lifts for upper levels.
Conveniently located, 5 minutes walk to shopping centre, cafes and Cairns Railway Station. Night manager helpful and friendly. Apartment had everything we needed for meal preparation. Pools and outside BBQ areas lovely.
Stayed in April 2025
Reviewed: April 19, 2025
Heidi
United KingdomWhen I arrived, either the intercom or the phone at the entrance gate (I can't remember what was there) was out of service, and I couldn't make calls to Australian numbers from my phone. Luckily another guest was entering and let me in, where I could make my way to the reception where there was another phone which called the night manager who came to give me my keys. My stay was a few weeks ago now, so I'm sure this issue has now been fixed, but it was a little stressful at the time to be in a strange city by myself with no way to contact the hotel.
The apartment was very clean and bright, with a small but pleasant balcony. I especially liked the fact it had both a mesh and glass sliding door, so if you wanted more air in the room without bugs, that was an option! I liked that it was really close to the station (I arrived by train and then did the Kuranda Scenic Railway) and also the shopping centre with supermarkets. The bed was comfortable to sleep in as well. I didn't use many of the other amenities, such as the pools, but they looked very nice.
Stayed in March 2025
Reviewed: April 17, 2025
Ana
PortugalThe room faced the street and it was a bit noisy with garbage trucks early in the morning as well as othet guests and residents opening and closing the main gate.
The Apartment had everything we needed. Well located within walking distance to the Marina area and a shopping area / restaurants nearby. Cairns railway station was literaly around the corner.
Stayed in March 2025
Reviewed: April 2, 2025
Raymond
United KingdomAfter staying 6/7 times at the accommodation that speaks for itself
Perfect 👍 ideal for all cairns facilities
Stayed in March 2025
Reviewed: March 31, 2025
Darran
New ZealandI was there for 5 nights and the room was not cleaned or fresh towels supplied. No restocking of the coffee and tea and only 4 sachets of each supplied for 5 days.
Location and it was a nice room.
Stayed in March 2025
Reviewed: March 14, 2025
Jeff
CanadaNo bedside table on one side, had to use a chair... Note... Couples do each have Phones and Electronics to charge, meds etc that are needed at arms length in bed
The Room was very comfortable , great pools, Clean and tidy, nice terrace
Stayed in March 2025
Reviewed: March 10, 2025
Neana
FinlandVery lovely place! The location was good, pools were lovely and the room was nice and clean.
Stayed in March 2025
Reviewed: March 6, 2025
Anthony
AustraliaThe walk to the Esplanade when raining
Great room handy to shopping Centre I have stayed here on 4 trips now I find it great as I stay for 5 nights at a time
Stayed in February 2025
Reviewed: February 28, 2025
Paul
United KingdomThere isn’t a lift so people with walking difficulties may wish to request a ground floor apartment
A central, but quiet location, within easy walking distance of shops, restaurants, railway station, for the Kuranda Rail and the sea terminal for the Great Barrier Reef.
Stayed in February 2025
Reviewed: February 28, 2025
Soour
AustraliaI wanted to use the sauna and it was not working. The gym is very limted.
Stayed in February 2025
Reviewed: February 13, 2025
Louise
AustraliaBe a bit more generous with tea and coffee
Locality and availability of parking
Stayed in February 2025
Reviewed: February 9, 2025
Mathilde
NetherlandsClose to a mall but a little “far” (+20min walking distance) from the harbour
Multiple pools and bbq areas, fully furnished and comfortable apartments, very friendly staff
Stayed in January 2025
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