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  5. Reviews of Southern Cross Atrium Apartments

Reviews of Southern Cross Atrium Apartments This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3-11 Water Street, 4870 Cairns, Australia

#61 of 155 vacation rentals in Cairns

Guests' Choice

Review Score

Based on 1934 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.8

  • Facilities

    8.5

  • Staff

    8.6

  • Value for money

    8.4

  • Free Wifi

    6.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 14, 2025

    8.0
    Good for an overnight stop.
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Felt a little dark with balcony looking into a wall but I requested a quiet room so this was suitable for one night.

    The location for our trip was well suited for what we were looking for, the apartment was suitable for one night for a place to sleep. The bed was comfort and room was clean.

    Stayed in May 2025

  • Reviewed: May 14, 2025

    9.0
    great stay
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    heated pool could of veen warmer

    great quiet location. even with the train. great pillows. lovely environment. close to large shopping centre.

    Stayed in May 2025

  • Reviewed: May 14, 2025

    9.0
    Great spot for a casual stay. All you need.
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment with Pool View
    • Stayed 8 nights

    The stove elements were a little ferocious, care is needed when using not to burn your food.

    This accomodation has great access to the local mall (airconditioned) There are 3 pools to chose from on site. The ammenities are great. Fully equipped kitchen, washer and dryer. Outside seating and fans and aircon inside.

    Stayed in May 2025

  • Reviewed: May 12, 2025

    8.0
    close to everthing
    • Leisure trip
    • Solo traveler
    • Studio Apartment
    • Stayed 10 nights

    1o Day stay towels changed but not bedding

    helpful staff

    Stayed in April 2025

  • Reviewed: May 7, 2025

    9.0
    Comfortable
    • Business trip
    • Group
    • Studio Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    Wifi

    Reception

    Stayed in May 2025

  • Reviewed: May 7, 2025

    7.0
    Good overall
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 5 nights

    The bed was uncomfortable...

    Stayed in May 2025

  • Reviewed: May 6, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe One-Bedroom Apartment with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    I would of preferred upstairs apartment but thrrr was no lift available and no closer smoking arra undercover with a chair to sit.

    Stayed in May 2025

  • Reviewed: May 5, 2025

    9.0
    Comfortable and easy with great location
    • Business trip
    • Solo traveler
    • Studio Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Studio apartment had all I needed - was roomy and comfortable The kitchenette was great and very user friendly- the balcony was nice to sit in in the evening. The locked gates at night are good to help keep cars safe. Close walk to major shopping distant and good restaurants.

    Stayed in April 2025

  • Reviewed: May 4, 2025

    9.0
    Wonderful
    • Couple
    • Studio Apartment with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    Convenient location near the train station and shopping center. Room clean and equipped.

    Stayed in April 2025

  • Reviewed: May 3, 2025

    9.0
    Love staying here.uts our favourite place in Cairns
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    The wifi and its reception. Errkkk

    We love staying here. The u it’s are lovely. The pools are great. Specially the heated one. The staff are wonderful. The grounds are pretty. The bbqs are great the location for us is perfect

    Stayed in May 2025

  • Reviewed: May 3, 2025

    9.0
    relaxing no stress
    • Leisure trip
    • Group
    • Studio Apartment with Pool View
    • Stayed 7 nights

    love this place my 4th stay here always happy know which rooms I like etc great location

    Stayed in March 2025

  • Reviewed: April 29, 2025

    9.0
    We had a great stay and apart from the terrible wi-fi, we had everything we needed. Recommended
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment with Pool View
    • Stayed 9 nights

    The W-fi was terrible. Couldn't stream anything without constant disruptions and dropping out, even with a wi-fi extender given to me after a few days

    Great room, comfy bed, great water pressure in the shower. Pool access 2nd to none. Beautiful pool area. Great kitchen, everything we needed. A home away from home!

    Stayed in April 2025

  • Reviewed: April 23, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Unfortunately no lifts for upper levels.

    Conveniently located, 5 minutes walk to shopping centre, cafes and Cairns Railway Station. Night manager helpful and friendly. Apartment had everything we needed for meal preparation. Pools and outside BBQ areas lovely.

    Stayed in April 2025

  • Reviewed: April 19, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Studio Apartment
    • Stayed 4 nights

    When I arrived, either the intercom or the phone at the entrance gate (I can't remember what was there) was out of service, and I couldn't make calls to Australian numbers from my phone. Luckily another guest was entering and let me in, where I could make my way to the reception where there was another phone which called the night manager who came to give me my keys. My stay was a few weeks ago now, so I'm sure this issue has now been fixed, but it was a little stressful at the time to be in a strange city by myself with no way to contact the hotel.

    The apartment was very clean and bright, with a small but pleasant balcony. I especially liked the fact it had both a mesh and glass sliding door, so if you wanted more air in the room without bugs, that was an option! I liked that it was really close to the station (I arrived by train and then did the Kuranda Scenic Railway) and also the shopping centre with supermarkets. The bed was comfortable to sleep in as well. I didn't use many of the other amenities, such as the pools, but they looked very nice.

    Stayed in March 2025

  • Reviewed: April 17, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    The room faced the street and it was a bit noisy with garbage trucks early in the morning as well as othet guests and residents opening and closing the main gate.

    The Apartment had everything we needed. Well located within walking distance to the Marina area and a shopping area / restaurants nearby. Cairns railway station was literaly around the corner.

    Stayed in March 2025

  • Reviewed: April 2, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Studio Apartment with Pool View
    • Stayed 42 nights
    • Submitted from a mobile device

    After staying 6/7 times at the accommodation that speaks for itself

    Perfect 👍 ideal for all cairns facilities

    Stayed in March 2025

  • Reviewed: March 31, 2025

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Studio Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    I was there for 5 nights and the room was not cleaned or fresh towels supplied. No restocking of the coffee and tea and only 4 sachets of each supplied for 5 days.

    Location and it was a nice room.

    Stayed in March 2025

  • Reviewed: March 14, 2025

    8.0
    Nice living space, pretty pools..
    • Leisure trip
    • Couple
    • Studio Apartment with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    No bedside table on one side, had to use a chair... Note... Couples do each have Phones and Electronics to charge, meds etc that are needed at arms length in bed

    The Room was very comfortable , great pools, Clean and tidy, nice terrace

    Stayed in March 2025

  • Reviewed: March 10, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Very lovely place! The location was good, pools were lovely and the room was nice and clean.

    Stayed in March 2025

  • Reviewed: March 6, 2025

    9.0
    My stay was awesome & will re-book on my next trip in May.
    • Business trip
    • Solo traveler
    • Studio Apartment
    • Stayed 5 nights

    The walk to the Esplanade when raining

    Great room handy to shopping Centre I have stayed here on 4 trips now I find it great as I stay for 5 nights at a time

    Stayed in February 2025

  • Reviewed: February 28, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 4 nights

    There isn’t a lift so people with walking difficulties may wish to request a ground floor apartment

    A central, but quiet location, within easy walking distance of shops, restaurants, railway station, for the Kuranda Rail and the sea terminal for the Great Barrier Reef.

    Stayed in February 2025

  • Reviewed: February 28, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    I wanted to use the sauna and it was not working. The gym is very limted.

    Stayed in February 2025

  • Reviewed: February 13, 2025

    8.0
    Comfortable, suited our needs
    • Leisure trip
    • Couple
    • Studio Apartment with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    Be a bit more generous with tea and coffee

    Locality and availability of parking

    Stayed in February 2025

  • Reviewed: February 9, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Close to a mall but a little “far” (+20min walking distance) from the harbour

    Multiple pools and bbq areas, fully furnished and comfortable apartments, very friendly staff

    Stayed in January 2025

Showing 1 - 25

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