Reviews of Criterion Hotel Sydney This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
260 Pitt Street, Sydney Central Business District, 2000 Sydney, Australia
#283 of 344 hotels in Sydney
Guests' ChoiceReview Score
Based on 865 hotel reviews
6.9Score breakdown
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Cleanliness
7.7
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Comfort
7.6
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Location
9.1
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Facilities
6.8
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Staff
8.2
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Value for money
7.4
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Free Wifi
9.1
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Reviewed: January 18, 2026
Gary
Australia85 Reviews4 helpful votes6.0“Old style basic pub accommodation in cbd.”- • Leisure trip
- • Solo traveler
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Was in room 11. Room 12 had adjoining locked door between rooms. It may have been made of cardboard! as everything from room 12 was clearly heard. I had arranged a function for 20 in downstairs bar and the staff on the previous day when checking in didn’t know anything about it. The lower bar there was closed for our function.
Central location in Sydney cbd. My aircon worked unlike other friends rooms didn’t.
Stayed in January 2026
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Reviewed: January 10, 2026
Sonja
Australia7 Reviews8.0“Decent stay, decent price.”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
- • Submitted from a mobile device
Bathroom was tiny.
Reasonable clean room. Slightly old fashioned but it was fine.
Stayed in October 2025
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Reviewed: January 10, 2026
Ana
Australia1 review7.0“It was fine”- • Couple
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
The bathroom was so small in the already very tiny room. The facilities looked old and worn out. There was no lock for the bathroom and it was almost see through. Could hear other people in their rooms... Would be nice if they had a mini fridge. Too cramped up for our liking.
The location was great. Housekeeping was great at cleaning and leaving us fresh towels.
Stayed in January 2026
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Reviewed: January 9, 2026
Paul
Australia7 Reviews7.0“Affordable and comfortable.”- • Leisure trip
- • Group
- • Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
No fridge, stairs, shower water pressure.
Location, luggage storage, cost.
Stayed in January 2026
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Reviewed: January 5, 2026
Danielle
Australia28 Reviews8.0“totally fine.”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 3 nights
Would have liked fresh outdoor air into the room, but windows were sealed it seems.
It is well situated in the city close to QVB and walking distance to Circular quay, Darling Harbour...well everything . Loved the fact that Art Deco features had been retained. WE were mindful that bathroom could not be huge in this age building, but it was adequate. The staff were friendly and helpful as there is no lift, they carried our luggage for us. Nice coffee provided (and I am fussy in this regard), fresh towels and toiletries each day too. Meals on site was an advantage when we chose to stay in.
Stayed in January 2026
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Reviewed: January 3, 2026
Sally
Australia11 Reviews2 helpful votes6.0“Budget friendly, but don’t stay if you have sensory issues”- • Leisure trip
- • Solo traveler
- • Superior King Room
- • Stayed 1 night
- • Submitted from a mobile device
There’s no lift! Have to check in at the pub bar downstairs. No ventilation for the bathroom so the room smelled musty and there were black flies. The corridor is also strongly perfumed. The bed had a rubbery waterproof liner that was uncomfortable. There was no shower door, but also no floor mat or face washer provided.
Great location, easy to walk to shops and train stations. The Art Deco vibe was fun, I liked the original terrazzo stairs. Aircon was on when I got there and nice and cool.
Stayed in January 2026
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Reviewed: January 3, 2026
Hannah
United Kingdom16 Reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Really comfy bed
Stayed in January 2026
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Reviewed: January 2, 2026
Tim
United Kingdom8 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Good location, welcoming staff.
Stayed in January 2026
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Reviewed: December 30, 2025
Catherine
Australia11 Reviews1 helpful vote6.0“Central, clean and basic but value for money”- • Leisure trip
- • Solo traveler
- • Deluxe Single Room
- • Stayed 1 night
- • Submitted from a mobile device
No towel was provided and online info gave no hint of dragging a suitcase up to second floor!!!
Location and tea making facilities
Stayed in December 2025
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Reviewed: December 30, 2025
Robert
United Kingdom5 Reviews7.0“Nov 2025”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Room could have been a bit cleaner around edges of carpets, and top of headboard and window blinds were dusty. Bed was against wall which isn't ideal. Otherwise fine.
Location
Stayed in November 2025
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Reviewed: December 29, 2025
Thea
Australia24 Reviews7.0Good- • Solo traveler
- • Deluxe Single Room
- • Stayed 1 night
- • Submitted from a mobile device
Location
Stayed in December 2025
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Reviewed: December 18, 2025
Jarosevski
Australia8 Reviews6.0“Budget accommodation with ensuite. Suitable for overnight stay.”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
The bed was against one wall which made it difficult for the second person to get in/out. No mini fridge although there were tea and coffee provisions available on the floor outside the room. The ensuite was approx 120cm by 180cm. The room was accessible by stairs only.
Excellent location near Town Hall. Accessible by public transport. Good shower with optional hand held attachment. The room was well insulated from the pub although the guest above us appeared to be thumping around the room. The room had air conditioning which worked well. Suitable for an overnight stay - clean and cheaper than many other places in the CBD with room/ensuite during holiday season. Basic facilities only.
Stayed in December 2025
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Reviewed: December 17, 2025
Yveline
Australia11 Reviews8.0“All good, very clean and good location.”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
- • Submitted from a mobile device
Our only issue was that there is no lift, staff was kind enough to take our luggage to the second floor.
Stayed in November 2025
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Reviewed: December 16, 2025
Chriseps
Australia48 Reviews3 helpful votes8.0“No fuss, close to everything”- • Leisure trip
- • Solo traveler
- • Deluxe Single Room
- • Stayed 2 nights
Might be an issue for some travellers that there was no lift access to the upper floors where the rooms are. It's all stairs.
Everything was great and what you would expect from the listing. Great location near Hyde Park and close to public transport, and pretty much everywhere you are likely to go. Great no fuss check in with friendly staff.
Stayed in November 2025
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Reviewed: December 15, 2025
Ohana
Australia10 Reviews7.0“Great location opposite Metro station. Town Hall train 1 block. Very central. Great price”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 2 nights
- • Submitted from a mobile device
No lift which normally wouldn't be an issue but husband did MCL week before so very difficult to navigate all the stairs as we top floor level 2. Not any fault of hotel but if booking and have mobility issues take into account. TV Reception wasn't great and kept going onto HDMI and not staying on channel
Comfortable bed we've ever stayed on in motel / hotel
Stayed in December 2025
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Reviewed: December 13, 2025
Jodi
Australia14 Reviews7.0Good- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 2 nights
- • Submitted from a mobile device
The bar staff and the check in process
Location
Stayed in November 2025
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Reviewed: December 13, 2025
Julie
Australia110 Reviews6 helpful votes8.0“Great location and price”- • Business trip
- • Solo traveler
- • Deluxe Single Room
- • Stayed 1 night
- • Submitted from a mobile device
There are stairs to all bedrooms (old heritage building/lovely terrazzo stairs), bathroom needs forensic clean
Fantastic location, fair price, lovely staff, took my luggage to my room without me having to ask, very comfortable bed, good aircon, tv
Stayed in December 2025
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Reviewed: December 12, 2025
Christine
Australia17 Reviews6.0“Great location with pub downstairs”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Bathroom was very small
Close to everything
Stayed in December 2025
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Reviewed: December 11, 2025
Stacey
Australia8 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
- • Submitted from a mobile device
the bathroom could have been cleaned better.
perfect location, the staff are super lovely
Stayed in December 2025
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Reviewed: December 10, 2025
Donna
Australia2 Reviews8.0“Great place to stay and would gladly return one day”- • Leisure trip
- • Family with young children
- • Superior King Room
- • Stayed 1 night
- • Submitted from a mobile device
No fridge in room
Amazing location and very friendly helpful staff
Stayed in December 2025
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Reviewed: December 10, 2025
Simone
Australia28 Reviews13 helpful votes7.0“Perfect convenience”- • Leisure trip
- • Group
- • Triple Room
- • Stayed 1 night
Stairs and tiny Pod style bathroom
Location was perfect, but... I forgot to ask if there was a lift and the stairs nearly killed my old knees.
Stayed in December 2025
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Reviewed: December 10, 2025
Mcdonald
Australia1 review8.0Very Good- • Leisure trip
- • Solo traveler
- • Superior King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Convenient location in middle of town
Stayed in November 2025
-
Reviewed: December 9, 2025
Mark
Australia15 Reviews6.0Pleasant- • Leisure trip
- • Solo traveler
- • Deluxe Single Room
- • Stayed 1 night
- • Submitted from a mobile device
Poor tv quality and broken part of shower.
Friendly staff and great location.
Stayed in December 2025
-
Reviewed: December 7, 2025
Pecancan
Australia18 Reviews8.0“Great location for exploring Sydney”- • Leisure trip
- • Solo traveler
- • Superior King Room
- • Stayed 1 night
- • Submitted from a mobile device
Very small bathroom and the small sink had an annoying shelf over it which made it hard to use. The shower could have been cleaner.
Comfortable bed and the room was spacious.
Stayed in December 2025
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