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  5. Reviews of Pino Nature Hotel, BW Premier Collection

Reviews of Pino Nature Hotel, BW Premier Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Ravne 1, Trebevic, 71000 Sarajevo, Bosnia and Herzegovina

#35 of 120 hotels in Sarajevo

Guests' Choice

Review Score

Based on 466 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.2

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    8.1

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 11, 2025

    8.0
    Very enjoyable
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    A little pricey compared to the rest of Sarajevo but justified for the location. The bed squeaked really bad

    Great setting with a child park outside, nice restaurant and spacious clean rooms

    Stayed in May 2025

  • Reviewed: April 30, 2025

    10
    Great place to disconnect and enjoy the forrest.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night

    We noticed too late that there were no blankets for the sofabed in the room.

    Breakfast was good, room was really nice and the wellness center made it a really good thing to do during the rain. The outdoor area of the hotel is simply amazing, the trail paths and the atmosphere around was magic.

    Stayed in April 2025

  • Reviewed: April 21, 2025

    8.0
    good experience
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    pino kids room has terrible smell. The hotel is very far from the city and u can't order any food and no one deliveres to hotel. u have to drive to city for anything. so u must rent car if you book this hotel as is very near the mountains

    it's nature based, very beautiful design and hotel. Food was good. very good receptionists and staff. Mostly are friendly.very clean. Any problems they sort it out

    Stayed in April 2025

  • Reviewed: April 14, 2025

    10
    Very nice and relaxed place.
    • Leisure trip
    • Family with young children
    • Comfort Twin or Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We really enjoyed the surroundings and the hotel as well. It was amazing swimming in the pool and watching wild horses graze. The location of the hotel is just perfect, we walked to the cable car to go down into Sarajevo and then on the way back took the forest path back to the hotel. Our 2 and 4-year olds did it without a problem. We will be back for sure.

    Stayed in March 2025

  • Reviewed: April 11, 2025

    10
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very kind staff at reception desk, beautiful interior and peaceful atmosphere all around 😊

    Stayed in April 2025

  • Reviewed: April 7, 2025

    10
    Lovely stay
    • Leisure trip
    • Family with young children
    • Comfort Twin or Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Overall good, except for sofa bed that was very noisy.

    The place is amazing. Close to Airport, to Sarajevo city, to Mt Trebevic. Nested in the middle of the mountain, we got to see the wild horses. The place is cosy, the food is great and staff are very helpful.

    Stayed in April 2025

  • Reviewed: April 7, 2025

    10
    A peaceful retreat just outside of Sarajevo with scenic trails, roaming animals, and great service
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 3 nights

    Pino Nature Hotel is a peaceful retreat surrounded by nature just a short drive from Sarajevo. It has hiking trails starting at the base of the hotel as well as fluffy dogs and beautiful, wild horses on site. The rooms are a good size, mine had a small balcony, ideal for reading and enjoying the sunset. Breakfast was great with a variety of options. From check-in to meals to check-out, the staff was incredibly helpful and welcoming. There is plenty of parking making it super convenient for those driving in.

    Stayed in April 2025

  • Reviewed: April 5, 2025

    9.0
    Definitely recommendable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 7 nights

    I have never been in SPA Center with loud folk music in the relaxation zone. Also, the infrared sauna was not functioning.

    We were very satisfied with the amenities, food and a beautiful mountain surrounding. The staff were very friendly and helpfull.

    Stayed in March 2025

  • Reviewed: March 16, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was great!

    Stayed in March 2025

  • Reviewed: March 6, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night

    Short stay.

    Absolutely great accomodation. The appartment WOLF was just gorgeous. Parking on site. We really enjoyed the stay. Such a big pool for a swim. I have to mention, that the restaurant on site doesn't deserve the bad rating on google. While having late dinner, we said we will risk it, BUT - the staff was friendly, the service fast and the food tasted perfect. It should have 5/5.

    Stayed in March 2025

  • Reviewed: March 2, 2025

    9.0
    Really nice stay
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Pool was cold, one was empty. The safe was locked so couldn’t be used and the breakfast was a bit weird.

    Really nice rooms, staff were amazing on the front desk and in the restaurant and restaurant was really nice and well priced for evening meal. The shower was one of the best hotel showers I’ve ever experienced.

    Stayed in March 2025

  • Reviewed: February 11, 2025

    10
    Beautiful hotel with exceptional service, cozy rooms and delicious food.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights

    - Great location, nice and quiet and in the mountains, Only 15 minute taxi ride or a 10 minute cable car ride from the city centre. Lots of nice hiking and walking trails nearby. - Staff were very friendly and helpful. We arrived very early at the hotel and they kindly gave us a room straight away. They gave us lots of good tips and advice on how to enjoy our stay. The front desk staff, Fuad, was especially nice and very helpful. - Room was lovely, spacious, clean, cozy and well furnished. - Facilities were great, lovely cafe/restaurant, nice size swimming pool and saunas. - Food was so delicious, from the breakfast to the restaurant menu and desserts. - 100% halal hotel meaning no pork or alcohol served. - We were able to checkout late for free too.

    Stayed in February 2025

  • Reviewed: February 6, 2025

    10
    Beautiful!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Exceptional location and quality of room and service from staff. Room had a treehouse feel but when reflecting on the decor the design actually tells the story of history. Cleverly designed, Was so sad to leave. Food quality also very good and affordable. My first experience at a Halal alcohol free hotel and i loved it! Staff were so polite and dignified and the spa also caters for female guests. Felt very safe. Excellent deserts. Hot chocolate put me nicely to sleep by the wood fire. Great walking trails from hotel, panoramic view of Sarajevo and gondola down to old town.

    Stayed in February 2025

  • Reviewed: February 4, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights

    The breakfast was great, there were lots of species. The staff was really friendly we enjoyed the hotel. The location was fascinating. If you are looking for comfortable hotel in touch with nature, Pino will be a good choice.

    Stayed in February 2025

  • Reviewed: February 2, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The atmosfera and the view from the room was like a fairytale . The food is very good. The cakes are to die for. The staff are so friendly and respectful. We got a big room with amazing view. So cozy. The kids enjoyed the indoor pool and playground outside. We had an amazing stay

    Stayed in December 2024

  • Reviewed: January 11, 2025

    9.0
    Perfect
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights

    Perfect location on hill top in forest but very close to the city center. Food was very good.

    Stayed in January 2025

  • Reviewed: January 7, 2025

    9.0
    Beautifull view hotel
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Wellness facilities were under the temperature for using and relax, one day out of service.

    We like the location, the view and the lounge bar with fireplace. No smoking hotel, great!

    Stayed in January 2025

  • Reviewed: January 1, 2025

    10
    Best moments with your family!
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Location is well, the hotel is far from the airport just 15 min. Also the hotel design is very sweety, staffs are friendly.

    Stayed in December 2024

  • Reviewed: December 12, 2024

    9.0
    Perfect for families and nature lovers.
    • Leisure trip
    • Family with young children
    • Duplex Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast can be enriched, Playground area for children is not a good condition. Cold and little bit dirty at November time.

    Location, Comfort, Value for money, Hospitality, Helpful staff

    Stayed in November 2024

  • Reviewed: December 5, 2024

    10
    Fantastic
    • Leisure trip
    • Couple
    • Comfort Twin or Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was great

    Amazing hotel in the mountains, breathtaking entertainment! I recommend to everyone who’s looking for snowy winter gateway

    Stayed in December 2024

  • Reviewed: November 25, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was great. Friendly staff, good food, cozy atmosphere and beautiful nature. All around a wonderful experience.

    Stayed in November 2024

  • Reviewed: November 10, 2024

    8.0
    Great food
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The TV has 3 or 4 working channels - all Arabic, so it's pretty much of no use rather than watching news in Arabic

    The food was amazing, as always. The breakfast was exceptional, as well as the dishes we ordered for dinner. The room was very clean and the bed (pillows as well) was really comfortable. The size of the room was great!

    Stayed in November 2024

  • Reviewed: November 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Shuttle service was not provided but listed in add

    Amazing location

    Stayed in September 2024

  • Reviewed: October 20, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great, beautiful place in the mountains surrounded by nature. No other buildings around. The athmosphere is cozy and relaxing. Great food. Hiking trail is just a few meters away. The pool is nice and clean. The staff is friendly, polite, and attentive. Definitely a place to come back to.

    Stayed in October 2024

Showing 1 - 25

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