The breakfast was OK but not outstanding.

Easy off street parking, and only a 10 minutes walk to the city centre. The reception staff were really nice.

Stayed in April 2025

Room was not tidied every day. We had to ask for fresh towels.

Breakfast was excellent...Brilliant buffet selection..one of the staff, Femka, was very helpful throughout our stay. the manager Michel was also easy to deal with

Stayed in May 2025

Breakfasts

Location, staff

Stayed in May 2025

Registration at the reception was slow. The apartment was comfortable, but some pieces of furniture were not in good conditions. For example, there were stains on the armchair. The reason why we chose this hotel wsa that it is an aparthotel and gives you the possibility of cooking and having meals in your room. However, the kitchenware provided was less than minimal: three kniwes, two forks....It looked as though nobody had checked the room since a long time. The shower was in the bathtub, which was very slippery. Most signs were only in Flemish.

The location was excellent: within a walking distance form the center, shops and the railway station, yet in a quiet street. The apartment was confortable. Breakfast was good.

Stayed in April 2025

Comfortable apartment with good bed. Extremely helpful and friendly staff. Ate in one evening in the Dali restaurant which was very good.

Stayed in April 2025

The apartment was clean, the hotel was conveniently located, breakfast was delicious and staff (Melissa) were very helpful.

Stayed in April 2025

Nothing not to like. Breakfast could have been a bit more expansive but overall was good enough and what was needed ahead of day exploring the beautiful city on foot.

Room was very clean, which was appreciated. Beds were comfortable and the hotel was vey peaceful and quiet. The walk into the centre of Ghent was pleasant along the river and only 20 mins by foot.

Stayed in April 2025

Breakfast - limited choice

The room and the restaurants

Stayed in March 2025

Rooms as advertised. Clean. Very helpful and accommodating staff. Easy to reach and optional parking a nice bonus in Ghent.

Stayed in February 2025

I wish it had more than just a soap dispenser in the bathroom. Would bring our own toiletries next time.

The woman at hotel reception was very friendly and helpful during our short stay. The room was comfortable and spacious and the bathroom was also nice. Not too far from the centre and very easy to get to Gent Sint Pieters station. Breakfast was simple but nice.

Stayed in March 2025

Warm welcome, room true to description, parking possible, clean. Very nice and accommodating staff. Recommend!

Stayed in January 2025

I spent six days at Castelnou Aparthotel, and it was a great stay! I arrived a couple of hours before check-in, but the very welcoming manager quickly found another room for me. The room looked exactly like the photos! Breakfast was included, with a selection of eggs, ham, cheese, bread, and croissants. They also offer packed breakfasts if you're traveling to other places. The staff were incredibly helpful and welcoming—they even gave me a guidebook to Ghent! I would definitely stay here again!

Stayed in March 2025

Highly Recommend

Great apartment, tbh didn’t as such expect it to be cleaned each day. Kitchen was simple and equipped enough to cook. Location was 10-15min walk to the centre of Ghent. Also something that’s isn’t advertised enough is that that there is off-road parking. I’ll definitely be staying there again if I’ll visit that area. Highly recommended.

Stayed in March 2025

friendly reception

Stayed in February 2025

The breakfast was excellent with lots of variety and choices. The room was very clean and just what we needed for our stay in Belgium. The best part about the hotel was the friendly staff. They gave great travel advice and recommendations that helped to make our stay very enjoyable.

Stayed in February 2025

Lovely rooms very tidy and clean. Bus service just at end of Road. Lovely Staff

Stayed in February 2025

The water pressure in the bathtub was a bit low. As I already mentioned - the selection of cheeses, hams and vegetables could be bigger.

The location is very good, close to the city center and the most important monuments. There is a bus stop right next to the hotel. The room was very large, the bedroom was separated from the living room so I could work without disturbing my roommate. The was a tableware, a fridge, a microwave, a kettle and a set of teas in the room. The room was cleaned every day. The breakfast was good, although the selection of cheeses, hams and vegetables could be a bit bigger. A plus is the fresh, delicious bread. The staff was very pleasant and helpful.

Stayed in February 2025

No problems experienced

Comfortable room, spacious restaurant for excellent breakfast really friendly staff.

Stayed in January 2025

Parking in Ghent is very easy curbside if you can find it, but I was new to the city - this facility parking garage will not easily accommodate a sedan-sized vehicle, don't consider larger vehicles as they won't be able to get in the garage.

Nice breakfast to recharge for the day. Excellent location. Same front desk every day meant continuing to build rapport through the whole trip.

Stayed in January 2025

Room was clean and spacious. Good location.

Stayed in December 2024

We had checked that our vehicle would fit but it was a little unnerving that there was no sign on the down ramp confirming height. There are higher parking spaces available so request one if your vehicle is over 1 meter 90cms

The staff gave clear instructions as to the location of of the parking garage so it was good to be able to drive straight up to the on site parking. The location was good for an easy walk into town along the canal and also an easy walk to the train station as we took a day trip to Bruges. The apartment was clean and spacious and breakfast was nicely managed.

Stayed in December 2024

Good sized apartment that was well equipped for our stay. Very friendly and helpful staff

Stayed in December 2024

alles was in orde

Stayed in December 2024

Excellent service from reservation to check-in to check-out. Private parking, it is a luxury in central Gent. Quiet and safe area, 15-20 min walk to central square of Gent, but there is also a bus stop nearby; it is possible to pay with debit card in the bus. Relative easy location to reach by car. The room and the breakfast were good for the category of the hotel.

Stayed in November 2024