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Reviews of Helios Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

32, Primorska Street, 9600 Balchik, Bulgaria

#4 of 34 hotels in Balchik

Guests' Choice

Review Score

Based on 38 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    9.2

  • Facilities

    9.1

  • Staff

    9.6

  • Value for money

    9.1

  • Free Wifi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 27, 2025

    9.0
    excellent vacation, too short actually
    • Leisure trip
    • Group
    • Double Room with Balcony
    • Stayed 4 nights

    food

    location, nearby the beach, garden terrace, evenings entertainements

    Stayed in June 2025

  • Reviewed: June 15, 2025

    9.0
    Fab hotel, pool, beach access and easy walk to centre
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Couldn’t really fault it. Had to park 1 min walk away and pay 5 lev for 2 nights. But that’s it. Breakfast ok.

    Lovely room, comfortable beds, good kitchen facilities. Excellent swimming pool, friendly staff, nice restaurant food. Clean. Lovely shower. Super location, 2 mins to beach, 10 mins to centre

    Stayed in June 2025

  • Reviewed: June 10, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio with Balcony
    • Stayed 3 nights

    na

    All great, location is perfect, staff is really nice

    Stayed in June 2025

  • Reviewed: May 18, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Very nice staff and very clean

    Stayed in May 2025

  • Reviewed: May 11, 2025

    9.0
    Wonderful
    • Family with young children
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast was rather poor... The same every day. Only one coffee machine and a long queue at any time. Our room did not have a sea view, but a side view to an unfinished, ghosty building right next to the hotel.

    Great hotel! Clean, friendly service, it has an elevator and an outside pool and a restaurant. Big, renovated and clean room. Great view of the sea, as it is located right next to the beach.

    Stayed in May 2025

  • Reviewed: May 4, 2025

    10
    Good value for money hotel with sea view,
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 3 nights

    The beach was not ready, because start of season.

    Very good value for money hotel, very clean, large room with sea view. Staff was very friendly, free large parking.

    Stayed in May 2025

  • Reviewed: October 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Studio with Balcony
    • Stayed 2 nights

    Nothing

    Self-served breakfast was excellent. Rooms and premises were immaculate. We were not able to check-in until 2am due to a flight delay. the 24 hour front desk was a lifesaver

    Stayed in September 2024

  • Reviewed: September 29, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    It was perfect

    Everything :)

    Stayed in September 2024

  • Reviewed: September 19, 2024

    8.0
    Nice location, about 10 minutes walk from the central promenade of Balchik.
    • Leisure trip
    • Couple
    • Studio with Balcony
    • Stayed 3 nights

    The weather, but that has nothing to do with the property.

    The position of the hotel with quick acces to a beach with find sand. Balchik is not known as a location with sandy beaches. The view of our studio was great. You could see the golf of Balchik. The kitchenet in our studio with facilities for coffee, tea and even if you want to cook you a meal. Altough we didn't use it. Good size of the swimming pool, which they cleaned and checked out every day.

    Stayed in September 2024

  • Reviewed: June 11, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Triple Studio
    • Stayed 3 nights

    Good breakfast, very nice location, our family enjoyed our stay here and for sure will come back.

    Stayed in June 2024

  • Reviewed: May 21, 2024

    10
    Excellent value for money
    • Leisure trip
    • Couple
    • Studio with Balcony
    • Stayed 14 nights
    • Submitted from a mobile device

    Nothing

    Excellent value for money, so clean. Very friendly staff

    Stayed in May 2024

  • Reviewed: May 17, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    It was one of the most wonderful stays in BG. Everyone was super nice and helpful, hotel was clean and had all amenities, they have a Spa and Massage center which I reccomend. All in all the best quality/price deal. Exit to the beach, sea view, balcony, all super cozy. Highly recommended.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    10
    Very good value for money
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel is very clean, staff are very nice and helpful, the hotel garden is really beautiful, the view from the balcony is nice. It is on the main Balchik beach with the promenade at 5 min away.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    10
    excelllent
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Balcony
    • Stayed 5 nights

    The pool was not open, being off-season

    Clean hotel, located on the central beach in Balcic. Apartments with a sea view, staff always with a smile on their faces.

    Stayed in May 2024

  • Reviewed: July 19, 2023

    9.0
    Favourite hotel in Norththen Black Sea where I go every other year with my sister. Peace and calm!
    • Business trip
    • Group
    • One-Bedroom Apartment with Balcony
    • Stayed 3 nights

    I think the variety of breakfast could be improved, the food is good, but it makes a difference if you stay there longer.

    Great location and an amazing view. Very quiet family hotel with lovely staff and pleasant guests. It has a family vibe, quiet even though with the live music at night. The rooms with the sea view are amazing. Cozy garden and one can enjoy both the yard, and the swimming pool, or just take a 1-min walk to the beach. The manager acknowledged my request for a room with a seaview and even placed us in a bigger apartment than requested, as there was one available at the time. We really appreciated the hospitality gesture and enjoyed our stay very much. Great hospitality and care for the guests, which is rare to find in Bulgarian Black Sea resorts.

    Stayed in June 2023

  • Reviewed: June 5, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    A poor breakfast.

    Excelent location. The only hotel with a great beach.

    Stayed in June 2023

  • Reviewed: June 4, 2023

    8.0
    The staff was very nice. Everything was ok, as we had expected, but not the location's neighbourhood
    • Leisure trip
    • Group
    • Double Room with Balcony
    • Stayed 3 nights

    The Queen's Castle and its gardens worth being visited, they are the focal point of this city, despite the full of potholes roads from the border to Balchik and the many buildings under construction, some of them left unfinished from this touristic city.

    The staff was very nice. Everything was ok, as we had expected. The quality-price ratio was very good. They have many wonderful flowers in their garden, and a lot of types of roses are in the Castle's garden. The Queen's Castle and its gardens worth being visited, they are the focal point of this city.

    Stayed in June 2023

  • Reviewed: May 29, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    location

    Stayed in May 2023

  • Reviewed: May 24, 2023

    10
    Beautiful
    • Leisure trip
    • Couple
    • Studio with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    -

    Beautiful view, clean room, friendly staff. We will come back for sure!

    Stayed in May 2023

  • Reviewed: May 19, 2023

    10
    Relaxing extended weekend in Balchik
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights

    Nothing in particular

    The staff helped us with advice on what to do, where to find proper ATMs, and others The largest beach in Balchik was within 20m.

    Stayed in May 2023

  • Reviewed: September 11, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 6 nights
    • Submitted from a mobile device

    We did enjoyed the patio in front of the sea.

    Stayed in September 2023

  • Reviewed: June 29, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio with Balcony
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in June 2025

  • Reviewed: June 21, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • Studio with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: June 13, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2025

Showing 1 - 25

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