Nothing

Owner was extremely helpful, friendly and efficient. Large room which was quiet.Breakfast was made fresh. Close to old town and the centre. Beautiful city for architecture and ancient sites.

Stayed in May 2025

Nothing to complain about.

Location, super clean rooms, amazing host, all the tips he gave us, very quiet, good breakfast, just next to the old center. What more could you ask for? Perfect stay.

Stayed in April 2025

N/a

Honest and friendly Demitar Helped with great recommendations Served traditional breakfast and adapted to preferences. Great location with small bar next to the hotel. Easy to walk to everywhere.

Stayed in October 2024

Dimitri is a wonderful host. The hotel is definitely worthy to stay.

Stayed in October 2024

Single beds are a bit narrow and soft mattress

Great setting , host and breakfast , our fourth time there !

Stayed in October 2024

That we didn’t get to stay longer.

The property is in a premium location for accessing the old and new city sites, it is in stellar condition, we had traditional Bulgarian breakfasts, and there’s a rustic old bar right next door! Unsure how you beat that. Regardless, I’ve learned that travel is really about the people you meet and Dimitar took great care of us when our travel plans went south.

Stayed in September 2024

Perfect location, comfortable rooms and a very friendly, helpful owner. Definitely recommend!

Stayed in September 2024

Our host was exceptional! Friendly and knowledgable, he spoke fantastic English which helped at the end of our journey down. He gave us a map and helped us orientate where we are, as well as giving suggestions of places to visit and restaurants - all the ones we were able to try were fantastic - he also helped arrange and book a taxi to the train station for us when we left. The properly was located in prime location, just a couple minutes walk from the Basilica, Old Town and the newer pedestrian area. The room itself was great, with AC and private bathroom. It was clean and maintained well while still being traditional in its decoration. There was free water available throughout the day in the foyer, and the tap water was drinkable.

Stayed in August 2024

All was good

Location and very nice owners

Stayed in June 2024

Stayed here for one night and it was amazing! Most lovely owner who greated us by name when we got to the hotel and gave us loads of recommendations for the city! Everything was perfectly clean and the hotel itself was just a short walk away from the Bar & Restaurant district :) would absolutely recommend coming here! 10/10

Stayed in July 2024

The owner of the hotel was very welcoming and helpful. He gave us detailed info about places to visit, restaurants to eat and even made a route for us on the map. The rooms were very clean and nicely decorated. Location of the hotel is great. We enjoyed our stay. This is the place I will stay if I go to Plovdiv again.

Stayed in July 2024

Nothing

Dimitri the owner is extreemly helpful and tries to help as much as he can. The place is very quiet amd very close to the old city and the center

Stayed in July 2024

Wonderful location. Close to both the Old Town and the main walking street. The owners are very friendly and very helpful. And served an excellent breakfast each day.

Stayed in June 2024

We enjoyed our spacious and well-appointed room in beautiful Plovdiv. The highlight of our visit to the hotel was meeting Demeter the owner! He is such a gracious host and we truly enjoyed talking with him. The breakfasts that were prepared by a lovely lady were delicious. We look forward to coming back to The Family Hotel in the future.

Stayed in December 2023

Everything was great.

The house of beautiful. It’s like a museum but without missing anything from the modern days. The location is just perfect. Right on the edge of the old town. It’s nice and quiet and at the same time you can park your car right in front of the building. Few minutes walking and you get to the central pedestrian zone. The breakfast is really great and delicious. It’s cooked each morning by the host. Last but certainly not least is the host. The host was so nice and welcoming. It was great talking with him and he offered all the help that we needed.

Stayed in November 2023

Nothing

The owner is very helpful and accommodating.

Stayed in September 2023

The staff, the location, the hotel

Yes

Stayed in August 2023

Nothing wrong!

We have received an upgrade from standard to Deluxe, for free, as a bonus from the owner - very nice gesture. Also, he himself helped us with the luggage, welcomed us and gave a lot of useful info about the city. The room was great, like a museum item, with masive wood furniture, nice wall paintings and authentic vibes. Super spatious shower. The breakfast is special in a good way- no omellete, no meat, fresh, healthy, with a traditional note. Coffee, juice, cheese pie, crepes with jam, yogurt with honey, fresh fruites. Worked for us! Also, good location and private parking. Maximum 15min walking from every interesting point.

Stayed in September 2023

everything

Stayed in September 2023

Hotel is within an old house in the old town of Plovdiv and has the unique atmosphere of the past times. Very spacious room, pink in color which is our favorite, It is within walking distance from the center, the famous Bishop's basilica, which everyone needs to visit and the rest of the Old town with the Ethnographic museum and old houses to visit, as well as the Ancient theater. Delicious home made breakfast to enjoy. Very helpful and caring owners with attention to every detail. We would love to stay there again.

Stayed in August 2023

-

Welcomed by the extremely friendly and polite owner, who seems to love his job, we got an introduction to the city with stories, honest recommendations and tips. The building and room are well maintained and renovated Bulgarian style including a lot of wood and fine details. And after a good night of sleep with airco and nice beds we started the day with a fresh made breakfast and again a friendly conversation with the owner. We for sure recommend this hotel, the location is ideal for sightseeing the whole city.

Stayed in August 2023

Great location, cosy hotel with a lovely, very helpful owner/manager. Wish we could have stayed longer!

Stayed in August 2023

Excellent location, with private parking yet only a few minutes walk from the centre of Plovdiv. Very good breakfast (not a buffet - hooray). The host/proprietor, Dimitar, was extremely friendly and helpful. His historic cafe/bar next door is also a real treat.

Stayed in July 2023

The owner was very friendly and gave us a lot of tips to see the city. He is made for hospitality. The room looked beautiful, and breakfast was great.

Stayed in June 2023