70 Varna bvd., 1320 Bankya, Bulgaria
#9 of 11 hotels in Bankya
Guests' ChoiceBased on 106 hotel reviews
8.0Cleanliness
8.5
Comfort
8.2
Location
8.6
Facilities
8.0
Staff
8.7
Value for money
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 February 2025
Georgi
BulgariaThe in-house swimming pool was not working.
Rooms were warm. Breakfast was nice, my kid liked it a lot.
Stayed in February 2025
Reviewed: 31 January 2025
Elvina
BulgariaIt's a nice, clean place. The staff is friendly and helpful. The restaurant is very stylish and the food is delicious. It was a wonderful experience.
Stayed in January 2025
Reviewed: 22 July 2024
Miroslav
Czech RepublicLimited access to hotel pool ... only to 21:00 ... in these temperatures it was not pleasant. At breakfast time, warming plates was cold. Who likes cold scrambled eggs?!
It was on standard level, nothing amazing expected ...
Stayed in July 2024
Reviewed: 14 July 2024
David
GermanyI slept in the "living room" in a single bed and the AC was on me so I got a bad throat. If I turnt it off the room got very hot. And there wasn't really a way to make it go "slow speed". I also checked under the bed and it didn't really look so clean there. But the rest was good
The room was very big, with two rooms and two beds. We had a bathtub and a giant balcony with extraordinary view, and a beautiful sunrise. The room felt clean aswell. Great visit for two people. Nice pool area with friendly guests. Very nice personal.
Stayed in July 2024
Reviewed: 13 June 2024
Stephen
United KingdomAbsolutely spotless throughout the hotel. Good evening meal and helpful staff.
Stayed in June 2024
Reviewed: 7 April 2024
Rares
RomaniaBreakfast very poor. Reception only some time on duty.
Large room and bathroom, clean, heating only with AC but noisy.
Stayed in March 2024
Reviewed: 3 September 2023
Lily
United KingdomDid need a deeper clean
Spacious and good location. Good breakfast and friendly staff
Stayed in September 2023
Reviewed: 17 August 2023
Gabi
RomaniaIt may just be a coincidence, but although there was an air cooling system, it was not very efficient, the time I was there was also extremely hot (37 degrees). There was some discomfort from this point of view.
The choice of this hotel was for transit through Bulgaria, being close to the highway (7 km), outside of Sofia, but allowing easy access to the city if desired. The hotel has several bodies/types of rooms, I think we stayed in the basic area, with a touch of old, but not disturbing. The hotel has a swimming pool and SPA, in case the time allows a little relaxation. The restaurant is ok, it has a terrace in a well-kept garden, so perfect for dining outside (in summer). The varied menu, I didn't think it was expensive, the portions being very large... Swedish buffet breakfast, varied and fresh. The spacious room without a balcony (there are also rooms with a balcony). The location of the hotel in a quiet, safe area with its own parking.
Stayed in August 2023
Reviewed: 8 August 2023
Delia
BelgiumDuring the Sunday I was there, the massages were unavailable. The bowling was also unavailable. The place is generally starting the look old. Rooms were not too big.
Traveled with multiple families with children. Breakfast was ok. I liked the scrambled eggs and sausages. Pool was nice. Gym was ok. The highlight was the dinner in their restaurant: great price for the value. Their sauces were nice! Food came quickly.
Stayed in August 2023
Reviewed: 17 July 2023
Margarita
United StatesThe service and the location and the pool.
Stayed in June 2023
Reviewed: 20 April 2023
Valentin
BulgariaAny of the spa facilities or procedures are not included in the price package.
The classic massage is exceptional.
Stayed in April 2023
Reviewed: 14 February 2023
Hatice
TurkeyRooms are big enough, hot mineral water direct in the rooms
Stayed in February 2023
Reviewed: 6 August 2022
Dan
RomaniaThe AC not working.
Stayed in August 2022
Reviewed: 23 April 2025
Yosifova
BulgariaI couldn't the outdoor swimming pool as it was not opened
The apartment was just perfect, the breakfast was also good
Stayed in April 2025
Reviewed: 6 January 2025
Georgi
BulgariaI booked an apartment, but was given a room. On reception they told me that because I booked the room too late, they decided for me that it would be more comfortable to give me a room, because it would be faster to warm. Then I said that I want the two rooms, because I have work to do after my kid go to sleep and they gave me the apartment. The AC in the apartment, did not work, though.
I was able to check-in later during the evening, it was about 19:30. The rooms in the apartment are spacious.
Stayed in November 2024
Reviewed: 19 October 2024
Ani
Bulgaria-
-
Stayed in October 2024
Reviewed: 25 August 2024
Vesselina
BulgariaThe water in the outside pool is cold. The pool itself is dirty - I guess it is kind of because they do not cover it at night. The mats provided for the sunbeds are stained. We didn't use any SPA at the hotel since nothing was included in the main price (except the pool and the fitness). You have to pay 20 BGN per piece as a deposit so to receive an extra towel for the pool. The umbrellas are not enough. We slept at one of the apartments, there were stains on the carpet, and the furniture was worn out. Also, the bedsheets were stained, though washed. The staff tries its best to be friendly and helpful, but this base is challenging.
The breakfast was mediocre at best. Nothing spectacular or remarkable and the variety was poor. The same goes for the restaurant, but slightly better. There are very few options for vegetarian meals, though.
Stayed in August 2024
Reviewed: 18 May 2024
Emran
North MacedoniaAll good
A great place
Stayed in May 2024
Reviewed: 11 May 2024
Andreas
SwitzerlandNice view from the balcony of the Suite, some Staff members are very helpful.
Stayed in May 2024
Reviewed: 9 May 2024
Georgi
BulgariaThe swimming pool didn't work
Nice and calm place
Stayed in March 2024
Reviewed: 6 March 2024
Katerina
BulgariaThe breakfast was great. The staff was so lovely. I loved my room - great design and cleanliness. I loved it here.
Stayed in March 2024
Reviewed: 23 February 2024
Oksana
UkraineHeating doesn’t work Poor breakfast, cold meals
Location Room size
Stayed in February 2024
Reviewed: 18 February 2024
Asen
United KingdomIt was dirty, and the facility was not maintained well.
It's very close to the town centre.
Stayed in February 2024
Reviewed: 6 September 2023
Lup
Romaniabed sheets smelly most probably used and not washed bed not very comfortable
quiteness
Stayed in September 2023
Helsinki, Finland
Döbriach, Austria
Beaufort, USA
Trieste, Italy
Pärnu, Estonia
Hereford, UK
Puerto Ayora, Ecuador
Gravina in Puglia, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content