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  5. Reviews of Diamond Hotel - All Inclusive

Reviews of Diamond Hotel - All Inclusive This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Sunny Beach, 8240 Sunny Beach, Bulgaria

#149 of 170 hotels in Sunny Beach

Guests' Choice

Review Score

Based on 102 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    8.5

  • Facilities

    7.4

  • Staff

    8.1

  • Value for money

    7.9

  • Free Wifi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: October 6, 2024

    7.0
    Good
    • Business trip
    • Couple
    • Double Room with Balcony (2 Adults)
    • Stayed 4 nights
    • Submitted from a mobile device

    Food was repetitive if you where there for 2weeks

    Snacks location staff

    Stayed in September 2024

  • Reviewed: May 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Studio with Balcony (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was super friendly and helpful, Kristian the best! Hotel clean and great location

    Stayed in May 2024

  • Reviewed: September 10, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Balcony (2 Adults + 1 Child)
    • Stayed 6 nights
    • Submitted from a mobile device

    old bathroom with issues. poisoned with hotel food.

    easy check in and check out

    Stayed in September 2023

  • Reviewed: July 17, 2023

    8.0
    V good
    • Leisure trip
    • Couple
    • Double Room with Balcony (2 Adults)
    • Stayed 7 nights
    • Submitted from a mobile device

    Free gym and jacuzzi

    Location was good, staff friendly, good value for money

    Stayed in July 2023

  • Reviewed: July 11, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Studio with Balcony (2 Adults + 2 Children)
    • Stayed 7 nights
    • Submitted from a mobile device

    All inclusive drinks were very warm and not a lot of choices. The midday pool competitions were very loud.

    Very good breakfast. Good location near the partystreet.

    Stayed in June 2023

  • Reviewed: May 28, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Double Room with Extra Bed (3 Adults)
    • Stayed 7 nights
    • Submitted from a mobile device

    Food sometimes wasn’t amazing but there’s such a variety there’s nearly always something you can eat and for the price it’s quite acceptable. Definitely not as bad as some of the reviews make it out to be.

    Extremely good value for money. Staff very friendly and helpful. Rooms cleaned every day as well which was nice.

    Stayed in May 2023

  • Reviewed: October 2, 2022

    7.0
    Nice location, fair price-value.
    • Leisure trip
    • Family with young children
    • Double Room with Balcony (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted from a mobile device

    - The food in All Inclusive was worst than the waste we give away. Limited, horrible state & taste. The same for the drinks. - Everything was extra dirty, starting with the restaurant. Seats, drinks dispenser, microwave all extremely dirty. Cats are allowed to get in and running all around, eating up the waste. Everywhere bees and flys. Never seens such a thing in my life. - A lot of great facilities but all mega dirty. There is a great kids corner, but surely it wasn’t cleaned in the last 20 years, you won’t let your child play there. - Parking in front of hotel is very limited, should be hard to find a place in high season.

    - Spacious Rooms - Different interesting facilities e.g. kids play ground, kids corner - Great location

    Stayed in October 2022

  • Reviewed: September 7, 2022

    6.0
    Nesatifacator
    • Leisure trip
    • Group
    • Double Room with Balcony (2 Adults + 1 Child)
    • Stayed 6 nights
    • Submitted from a mobile device

    Tot

    Jeg total

    Stayed in August 2022

  • Reviewed: September 6, 2022

    8.0
    Well
    • Leisure trip
    • Family with young children
    • Double Room with Balcony (2 Adults + 1 Child)
    • Stayed 5 nights
    • Submitted from a mobile device

    My baby girl got some stomack cramps because of food at dinner

    Julia (kids animator) is the best in staff ! 😁 She deserves a rise! Pool was fine, but the weater didn't help..și water was kinda cold

    Stayed in September 2022

  • Reviewed: September 5, 2022

    6.0
    Nothimg as expected from the pictures and 4 stars
    • Leisure trip
    • Group
    • Double Room with Balcony (2 Adults)
    • Stayed 2 nights

    On Booking the hotel Diamond has 4 stars, but the rooms are a maximum of 2 stars, without cleanliness in the rooms and the bathroom is not as in the pictures in Booking.

    the pool and the location

    Stayed in September 2022

  • Reviewed: September 3, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Balcony (2 Adults)
    • Stayed 2 nights
    • Submitted from a mobile device

    - poor food quality - No double bed - the room had a whole in the wall - poor light

    - pool was nice - air conditioner was working - Close to the beach ( max. 4-5 minutes)

    Stayed in September 2022

  • Reviewed: August 27, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Balcony (2 Adults)
    • Stayed 5 nights
    • Submitted from a mobile device

    The bar is not that variate. Same (aboute 6) alchool drinks everyday, and the juices have a bad taste. The food was good, but repetitive, maybe you can add more in the future, or to change it more often.

    The place was very clean, and the cleaning lady was extremely nice and the pool is amazing and also clean.We did not expect a snack bar, it was a good suprise. The stuff was very receptive and they know english, which from our point of view was great. The Parking spots are limited. You can park either behind the Hotel for 15 BGN a day, or you can park in front of the Hotel for 20 BGN a day. You can pay day by day or for the whole itinerary. Usualy the cheaper parking slots are full.

    Stayed in August 2022

  • Reviewed: August 26, 2022

    7.0
    Good
    • Leisure trip
    • Group
    • Double Room with Extra Bed (3 Adults)
    • Stayed 3 nights

    Issues with the parking - limited spots at the hotel; we knew we had to pay for them, but none were available, so we had to park other place.

    Room was spacious, same as the balcony, a basic cleaning was made everyday in the rooms. Buffet was nothing spectacular, but the food, even though basic, was good, you had several options. The pool was very nice, but in high season you have to go really early to occupy a spot.

    Stayed in August 2022

  • Reviewed: August 19, 2022

    8.0
    Some good some bad
    • Leisure trip
    • Couple
    • Double Room with Balcony (2 Adults)
    • Stayed 14 nights
    • Submitted from a mobile device

    Food quueing system horrendous and only bar at pool so little rubbish plastic glasses so if you wanted to chill in hotel at night it was awful and never had ice after an hour of opening

    Never really had cleaners in but knocked daily to sort room and always gave us what we needed

    Stayed in July 2022

  • Reviewed: July 26, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Balcony (2 Adults + 1 Child)
    • Stayed 6 nights
    • Submitted from a mobile device

    I didn't like to much the staff couse they was like grumpy at all times. FOOD WAS THE WORST EVER DISGUSTING FOOD. I WILL NOT RECOMMENDED BE COUSE THE FOOD IS VERY BAD QUALITY

    The hotel was quite nice with the swimming pool and view to the pool. Rooms was quite nice and clean.

    Stayed in July 2022

  • Reviewed: July 3, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Balcony (2 Adults)
    • Stayed 2 nights
    • Submitted from a mobile device

    It wasn't clean, the fridge was dirty, the mirror was dirty and there were holes in the bedsheets

    The bed was comfortable

    Stayed in July 2022

  • Reviewed: May 10, 2025

    2.0
    Disipointed
    • Leisure trip
    • Couple
    • Studio with Balcony (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted from a mobile device

    This is not 4 star hotel at all. Didn’t like anything

    Location

    Stayed in May 2025

  • Reviewed: May 9, 2025

    10
    Awesome as always
    • Leisure trip
    • Couple
    • Double Room with Balcony (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    Good location, clean, friendly staff, delicious food

    Stayed in May 2025

  • Reviewed: May 9, 2025

    10
    Great hotel.
    • Leisure trip
    • Couple
    • Double Room with Balcony (2 Adults)
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was very nice. I was pleasantly surprised by the food and the clean room. I highly recommend it.

    Stayed in May 2025

  • Reviewed: October 21, 2024

    9.0
    if you don't have too high expectations on food you will love it. you get more than you pay foreoverall.
    • Leisure trip
    • Couple
    • Double Room with Balcony (2 Adults)
    • Stayed 14 nights
    • Submitted from a mobile device

    The only problem with the hotel was really poor food which was cold and not very tasty. For us food was not very important so I am reducing only one star. however if you have high expectations you may not be satisfied. Saying that, I would like to admit they were serving amazing pizza in side bar that they were making themselves from.scratch. especially the first week, as in 2 nd week they changed cheese to some artifcial cheese alike product. breakfasts were decent too. English breakfast. fresh egg. hot pancakes. nice

    Great location and very nice hotel considering the price. Staff were great. Drinks very strong. Rooms clean and spacious. we would definitely come back. the weather was really good despite we went off season.

    Stayed in September 2024

  • Reviewed: September 20, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Balcony (2 Adults)
    • Stayed 10 nights

    The air conditioner made noise, but did not cool the room. Lunch and dinner was always the same. In the end we went to restaurants.

    The hotel is near the main strip with lots of shopping and not too far from the beach. Very easy to walk there. Our room was overlooking the pool, clean and spacious, nice balcony. Friendly staff.

    Stayed in September 2024

  • Reviewed: September 9, 2024

    9.0
    Food was good and everything else was great
    • Leisure trip
    • Family with young children
    • Double Room with Balcony (2 Adults + 1 Child)
    • Stayed 5 nights
    • Submitted from a mobile device

    Honest review: on the booking it says that you can find parking at the hotel but that’s not true. You can find paid parking (20lv/day) in the back of the hotel.

    Very clean

    Stayed in September 2024

  • Reviewed: August 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room with Balcony (2 Adults)
    • Stayed 4 nights
    • Submitted from a mobile device

    Not

    Good food. Swimming pool is ok. All been ok for the price.

    Stayed in August 2024

  • Reviewed: July 30, 2024

    9.0
    Great location, great pool, good size room
    • Leisure trip
    • Solo traveler
    • Double Room with Balcony (2 Adults + 1 Child)
    • Stayed 6 nights
    • Submitted from a mobile device

    Cleaners were not very regular

    Room was big and pool was great

    Stayed in July 2024

Showing 1 - 25

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