The hot water smells like rotting eggs but I think that is a plant problem not a hotel problem

Is nice, clean and organized

Stayed in October 2023

Breakfast was really good value, the location of the hotel is good.

Stayed in October 2023

Loved the hotel, but disappointed in the casino. Was small, limited number of machines.

Great location. Antique furniture was wonderful. Renovations well done.

Stayed in October 2023

Menu not great and seemed more of a Casino than a hotel

Good location and good bar

Stayed in September 2023

Nothing

Staff

Stayed in September 2023

Clean and value was fantastic. Staff were friendly!

Stayed in September 2023

Could use more pillows and the gap between the door and the floor could be smaller, we got quite a lot of light from the hallway into our room at night time, made it a bit hard to sleep.

Bed was comfy and the room was super clean. Nice flat screen tv and great location, staff was friendly. The breakfast at the restaurant was delicious! Can’t beat the price of the room either, we really enjoyed our stay overall and will be back if we ever pass through Quesnel again.

Stayed in September 2023

View from room

Great location

Stayed in August 2023

N/A, IT WAS TERRIFIC NOTHING WRONG

The rooms were spotless, the front staff, the restaurant staff, cleaning staff , ppl that work at the Casnio were all very friendly and hard workers , they were great. I even got a gift card from management, I had a nice dinner at their restaurant.

Stayed in September 2023

The pull-out sofa bed wasn’t particularly comfortable.

Hotel is well located with easy parking, room was large and clean, staff were friendly. We ate dinner and breakfast in the restaurant and both meals were excellent and well priced.

Stayed in August 2023

I have no complaints

I liked that the room had a coffee pot and a small fridge. The rooms were small but very clean and comfy. Staff was very friendly.

Stayed in August 2023

The casino was just slot machines. Not much of a dislike

Easy checking. Restaurant on site. Good food

Stayed in August 2023

Still following covid rules?

Pretty close to, as advertised!

Stayed in August 2023

Some staff were very courteous, some could improve on the "people skills" aspect of a customer-facing role.

Awesome location, close to everything. Quaint, clean rooms, fairly priced. Fast internet, good TV channels, nice/clean shower and bathroom... just the break I needed from "roughing it" while bike touring.

Stayed in August 2023

did not have time to stay for breakfast

Stayed in August 2023

There were two staff that greeted us. Other than that the rest of the staff didn't acknowledge us or give us smiles. Our rooms were not cleaned/bedding weren't replaced for the duration of our stay.

Quaint, themed hotel in the heart of downtown Quesnel. All other amenities are well within walking distance including a park/spray park that our little one enjoyed.

Stayed in August 2023

No free breakfast

It was clean. The staff was friendly. The price was right.

Stayed in August 2023

We were here for a one-night stopover and the hotel fully met our expectation. I probably would have appreciated a large room if I would have stayed for a longer time. But it was okay for one night.

Very nice hotel with a casino. Guest room were nice and clean. Very very friendly and helpful staff. My wife gambled in the casino and brought home more money than what she spent. The town is also very nice with many things to look at and several good restaurants.

Stayed in July 2023

Would have liked to have breakfast.

Breakfast wasn’t available the day we stayed.

Stayed in July 2023

For our purposes it was great.

Our room was very clean and quiet. The AC worked well for cooling our room without being too noisy. Location was great. I’d definitely stay there again. We were there for medical reasons and there was an elevator for ease of getting upstairs and a restaurant that was pretty good.

Stayed in August 2023

First Stay booked on line Nothing mentioned about utilizing my 3 star encore card. Even when we checked in I paid over 200 dollars No mention of gambling Dollars.

No meals due to hours

Stayed in July 2023

I was billed on my Visa card twice. Once for the agreed amount then a second charge of the same price plus 100$. When I called to complain about the double charge on my credit card they insisted that that not be the case! Even though I'm looking at my Visa account right now and it's clearly the case. They continue to insist that it's not possible! They suggest that I contact the credit card company! Why must I be the one that has to waste my day dealing with what is clearly their screw up?! I'm so sick of dealing with businesses that blatantly over charge and/or double charge credit cards and when they are caught simply deny any fault or responsibility. If I'm forced to spend my yime to rectify their screw up then I will never stay there again

Stayed in July 2023

Our room was a bit outdated. Coffee maker still had last person’s used coffee filter/pod and old coffee in it.

Convenient downtown location. Bed was reasonably comfortable. Bathroom was clean. Price was right.

Stayed in July 2023

The room could have been ready when we arrived.

When we arrived to check in or reserved room was not cleaned and housekeeping staff had gone home for the day. We were initially offered a King Bed room for myself, my wife and our 15 year old grandson. I declined, we were then offered a full refund. I explained that I expected them to locate a comparable room in the same area. After about 45 minutes they advised they had located a room, were willing to refund my room and paid for the replacement room. They also comped us $15 each towards supper at their hotel. The check in staff went above and beyond to ensure we had a room. I would like to thank Margaret and Zac for the extra effort

Stayed in July 2023

The room theme made it very appealing as well as the cleanliness.

Stayed in July 2023