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  5. Reviews of Holiday Inn Montreal Centre Ville Downtown by IHG

Reviews of Holiday Inn Montreal Centre Ville Downtown by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

999, rue St-Urbain, H2Z 0B4 Montreal, Canada

#86 of 132 hotels in Montreal

Guests' Choice

Review Score

Based on 994 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.3

  • Location

    8.9

  • Facilities

    7.8

  • Staff

    8.5

  • Value for money

    7.5

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 17, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No smart tv, could not stream from our devices.

    The staff was great. I'm glad I was able to check in early. Great breakfast.

    Stayed in April 2025

  • Reviewed: May 7, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A cotton blanket option instead of doona

    Stayed in May 2025

  • Reviewed: May 7, 2025

    7.0
    Bad words travel far
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    No water bottle available, frontline staff on Sunday (Asian) was rude

    Been there before

    Stayed in May 2025

  • Reviewed: April 8, 2025

    7.0
    all in all it was good
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 2 nights

    the room was really far from the escalators you should have another one at the end of hallway

    location was very central, the room was really far from the escalators you should have another one at the end of hallway, I like though that I was able to charge my car in my stay

    Stayed in March 2025

  • Reviewed: April 8, 2025

    7.0
    Interaction with staff was excellent , place was clean ,great location very close to the metro
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The bed was very uncomfortable

    Location,the staff was super helpful,and location

    Stayed in April 2025

  • Reviewed: April 4, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • Standard Room with Two Queen Beds
    • Stayed 1 night

    The restaurant dinner. The pits. Typical americanizrd stuff

    Stayed in March 2025

  • Reviewed: April 1, 2025

    8.0
    Our go-to when in Montreal
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The location of this hotel is great : next to Chinatown, Quartier des spectacles and the Village. You have a metro station right across the street. Parking is about 30$ a day, but you can go in and out if you need, and you can also come in a little before check-in and a little after chrck-out. The rooms are comfortable and the design is still modern.

    Stayed in March 2025

  • Reviewed: February 26, 2025

    9.0
    Great
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    Weather was bad but nothing to be done about it

    Location is very good , most of our distinations were walkable

    Stayed in February 2025

  • Reviewed: February 22, 2025

    7.0
    Overall is pretty good!
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    My sink was a little bit dirty

    The location is the best

    Stayed in February 2025

  • Reviewed: February 21, 2025

    7.0
    Lobby and room were overall nice, but pool/spa uncleanliness was disappointing.
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 2 nights

    The pool area was gross and not cleaned appropriately. There was a condom on the floor in the sauna and towels all over the pool deck. Garbage was left. We will not go back because of this.

    Room 805 was tidy. The lobby was fun for the kids.

    Stayed in February 2025

  • Reviewed: February 21, 2025

    9.0
    Nice and convenient, clean and comfortable place to stay.
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night

    i liked all

    Atypical hotel (i loved it) with big room, big bathroom, quiet place. All good. The decoration was not last trend but i really liked that clean carpet on the floor, the huge lobby and the chinese theme.

    Stayed in February 2025

  • Reviewed: February 16, 2025

    7.0
    Good hotel right by China Town, downtown
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 4 nights

    Gym ok but small, shuttles to airport perhaps but know it is far. More options for lunch as restaurant only open in mornings and evenings. More items in minibar, and bath water pressure very low.

    Friendly staff, good restaurant for both dinner and breakfast. Good laundry facility. Breakfast to go on day of travel. Nice room, and lobby

    Stayed in February 2025

  • Reviewed: January 17, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    They have only pizza.

    Stayed in December 2024

  • Reviewed: January 10, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    I think it’s better to put drink water in the fridge

    Cool

    Stayed in January 2025

  • Reviewed: January 6, 2025

    8.0
    Excellent location
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    A little bit old

    Locations

    Stayed in January 2025

  • Reviewed: November 28, 2024

    8.0
    We enjoyed our stay and would definitely choose to stay here again when we are in town.
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Room needs updating. Water was cold and took long time to heat up.

    The location is excellent.

    Stayed in November 2024

  • Reviewed: November 9, 2024

    7.0
    No value on the kind of Hotel and price without breakfast
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The reception of customer was not something I expected and having 4 nights paid in advance my one night early arrival i was treated like someone who doesn't have money to pay and qoute african guy?? Plus the suspicious part of it, send a security to check on ly room if I have bn using bhang, cigarette and the rest, whatever that code 4 was all about is something I felt dreaming!! Who said all visitors must be law breaking clients, last the cost and the fact that there was no breakfast I had ti buy it again at 23$ CAD sometime it was sold to me at 30$CAD is not something I can encourage someone to stay there!! In actual fact it I didn't even have any communication with staffs there as they always looked u in suspicious manner and non willing to assist even on the little edge of information, the response was I don't know......

    Convenient to the Convention center

    Stayed in November 2024

  • Reviewed: October 19, 2024

    8.0
    Nice stay at a modern hotel.
    • Leisure trip
    • Group
    • Standard Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Good location near Old Montreal.

    Stayed in September 2024

  • Reviewed: October 11, 2024

    8.0
    The staff was friendly and helpful.
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Within walking distance to most of the sites we wanted to go to and on the corner of a section of China town with a lot of restaurants and bakery’s.

    Stayed in October 2024

  • Reviewed: September 26, 2024

    8.0
    Location and value for money
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The property is surrounded by few homeless folks.

    Location! Very close to Notre Dame Cathedral.

    Stayed in September 2024

  • Reviewed: September 22, 2024

    8.0
    Very satisfied. Would stay there again
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Air conditioning in room was not working well

    Location, room was large

    Stayed in September 2024

  • Reviewed: September 18, 2024

    8.0
    A nice hotel in a great location!
    • Leisure trip
    • Group
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The location was excellent and the hotel itself was quiet, clean and the rooms were large with comfortable beds.

    Stayed in September 2024

  • Reviewed: September 2, 2024

    7.0
    Pretty enjoyed and enough time to have a good look at the French style city
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    Road Constructions around the hotel

    Close to China town and old town where you may enjoy old buildings and Chinese food lovers are easily to find their favorite restaurants.

    Stayed in August 2024

  • Reviewed: September 2, 2024

    8.0
    Good overall, but not great. Convenient but somewhat sketchy neighborhood.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    The overall hotel, particularly on the outside, doesn't look like it's in very good shape. Although the hotel is convenient to a lot of things the neighborhood seems a little shabby. We were there for one night, and not at the hotel much except to sleep and we saw 3 interactions with multiple police cars across the street or at the metro station about a block away.

    Was able to check into the room early, which was very nice. The location is good in some ways. Close to conference center and Chinatown. A relatively short walk to old town. The room had been redone and was contemporary and nice.

    Stayed in September 2024

Showing 1 - 25

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