Tv didnt work

Modern and clean room, there was everything we needed

Stayed in January 2025

The way to access the apartment. I have to finish the survey to get the access code 24hrs before I arrived. However, I can’t access the website. And there is no one in the reception, so I can’t received any help by the host in person instantly. Almost can’t access in the first night. It would be perfect if the passcode was sent via the email, instead of sending me after I completed the survey that I couldn’t access in my home country.

I love how responsive for the customer when they received my email. That allow me receive instant assistance. The location of the place is excellent.

Stayed in December 2024

Non-functional bathroom. I had to find another place to stay. Since then I'm trying yo get a refund but the management doesn't even react.

Stayed in April 2025

- I booked for 1 week lodging but was given a tiniest room I've came across with a window facing the wall from the other building couple feet away - No kettle, no table, no chair, coffee maker with no coffee, no TV (Have to boil water with the big pot) - No storage cabinet only hangers at awkward location - Pretentious room design and furniture, incomplete assembly from cheapest material (see attached photos) - Limited space caused by the impractical furniture placement - Difficult cleaning as pan and pots bigger than the basin - Not sure what's the point of the mirror above the headboard? Expecting occupant to stand on the bed while dressing up? Reminds me of Sadako Yamamura. Also the LED lit mirror in the bathroom? Should spend the money on more useful and practical furniture and appliances. - Slippery and hazardous metal entrance stairs during snowy days - Suitable for 1 night stay at most but it's not worth the price

- Location, 700 ft. (200m) from bus terminal, walking distance to major attractions, super-marts - Better sound isolation than most hostels, Airbnb - Heating system that works

Stayed in April 2025

Smoke alarm rang all night, couldn’t get a hold of anyone to shut it off Room smelt of cigarettes

Stayed in December 2024

Did not comply with the stated in the reservation No TV Missing cup No storage place only 3 hangers Also, there were mice traps at the entrance at the street level No elevator and it was not published No hand rail in the internal staircase Nobody cleaned the room in 12 days!!! Had to look for toilet paper and a cup Customer services very inefficient

Location

Stayed in October 2024

The reservation staff.

I travel often. This was the worst I have ever experienced. Very poor customer service.

Stayed in September 2024

nothing, they catered for your every need😁

Although it was quite far out from the main drag, it was exceptional. my best accommodation during my whole Canadian stay.

Stayed in September 2024

Great location. Clean and organized.

Stayed in September 2024

there were some ants would prefer having a front desk worker or phone number to call but I understand this adds cost Overall very nice!

Stayed in September 2024

As there was no personnel on site, it was a bit hard to get the check-in information which took several tries to go through the (seemingly flawed) booking.com messaging system.

The location was great, in a very lively part of Montreal, not too far from the city center. The room was small but had everything I needed.

Stayed in September 2024

small space

accessible

Stayed in September 2024

The bed was quite small, but manageable. Certain corners of the room weren’t cleaned, but nothing too dirty

The private bathroom and location of the area! The kitchenette was highly convenient as well

Stayed in September 2024

I like everything

Inside the property super cleaned and looks like luxury hotel

Stayed in August 2024

No one in person to talk to or help us, promises were made to us about the rooms. Our reservations were set more than 2 weeks in advance, and they changed it the day we checked in without telling us. Even more lies while we were staying there. Ants all over the room, which was already unclean. Stayed for almost week, no one came to replace toilet paper or tend to the room. No access to a lobby/reception area. Didn’t provide trash out front like they said. It was a complete disappointment

Stayed in August 2024

The shower leak needs to be addressed, can something be done about the rats under the outside stairs?

The modern clean design, completely my sense of aesthetics.

Stayed in August 2024

Our room wasn’t ready until 2-3 hours after we had requested check-in, but we were very comfortable once the room actually was ready for us.

Clean, comfortable, convenient location. Aesthetically pleasing too. Perfect for just the two of us.

Stayed in August 2024

Very small room. No cleaning for the five nights. Bed not fit for couple No welcome staff No reception to receive visitors No staff to assist you Garbage not collected for five nights

Alleyways were neat.

Stayed in July 2024

Lots of construction that began at 7AM inside the building

Great location, allowed us to stow our bags away after checkout. Microwave was a nice touch

Stayed in June 2024

There are no comments available for this review

Stayed in January 2025

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in January 2025

There are no comments available for this review

Stayed in July 2024