14 Capital Dr, C1A 8C2 Charlottetown, Canada
#16 of 21 hotels in Charlottetown
Guests' ChoiceBased on 553 hotel reviews
8.0Cleanliness
8.5
Comfort
8.3
Location
8.7
Facilities
8.2
Staff
8.9
Value for money
7.7
Free Wifi
8.9
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End of dialog contentReviewed: March 9, 2025
Edwards
CanadaVery cold draft where the Z air conditioner was not sealed.
Breakfast was great.
Stayed in March 2025
Reviewed: February 26, 2025
Stella
CanadaRoom was spacious, king bed was comfortable, breakfast was excellent. Bathroom is small, without counter space for toiletries...that's an inconvenience along with the lack of mirror in the room. Walls are bare - a bit of decor would make the room warmer.
Stayed in February 2025
Reviewed: February 3, 2025
Jennifer
CanadaNot a lot of parking space, breakfast started after we had to leave
Beds were comfortable, rooms were clean
Stayed in February 2025
Reviewed: January 16, 2025
Jeanette
CanadaRestaurants and food excellent.
Everything good, service location and staff One night stay for early departure from Airport.
Stayed in January 2025
Reviewed: December 22, 2024
Michelle
CanadaRoom smelled musty.
Good location, quiet and clean. Large room.
Stayed in December 2024
Reviewed: December 19, 2024
Monahan
Canadaeveryrhing was great except the heater in my room with ticking loudly all night which ruined my sleep.no srnce in complaining as we were only stsying one night.everything else was great
everything else was great
Stayed in December 2024
Reviewed: December 13, 2024
David
CanadaThe room could have used a good airing out but the windows didn't open.
Comfortable room. Good breakfast. Good shower.
Stayed in December 2024
Reviewed: November 8, 2024
Ildiko
United StatesThe carpet and refrigerator smelled really bad. There was mold in the bathroom.
Excellent location. The room was very spacious.
Stayed in October 2024
Reviewed: October 6, 2024
Matchett
CanadaBathroom was small. Nice and quite.
Very friendly staff and comfortable rooms.
Stayed in October 2024
Reviewed: September 29, 2024
Ildi
United StatesThe mattress was way too soft. I woke up with back pain every day. There was mold around the bathtub.
The location is great! Plenty of parking. Room is spacious.
Stayed in September 2024
Reviewed: September 22, 2024
Joyce
CanadaNothing.
Overall, a good hotel. What stood out was the staff. They, without exception, were excellent. In particular, when we learned we made a mistake with booking, they did their best to help make the best of what could have been a problem.
Stayed in August 2024
Reviewed: September 19, 2024
Debora
CanadaAir conditioner was noisy in the family bedroom.
Location and staff were great. Nice breakfast and near grocery store and restaurants.
Stayed in September 2024
Reviewed: September 1, 2024
Pradeep
CanadaNot so sound proof
Everything was good except the sounds from lobby or any other sounds from there. Not so sound proof.
Stayed in August 2024
Reviewed: August 23, 2024
Evelyn
CanadaIt would have been nice to have a 2nd bathroom in the suite, but at least there were bathrooms in the lobby for us to go to when we really needed to.
The pool and waterslide were great for the kids. We also appreciated having a buffet breakfast included. The family suite was a good size for the 7 of us.
Stayed in August 2024
Reviewed: August 20, 2024
Joel
United StatesBreakfast was somewhat mediocre, although the coffee was good.
Staff was awesome, room was what I expected and met my needs.
Stayed in August 2024
Reviewed: August 20, 2024
Bee
CanadaThey did not clean our room the we were there.we constantly had to ask for towels that was annoying..for the first couple of days the ice machine didn't work..they told us to go to the next floor..the tub would not drain properly had to complain about that several times..was fixed towards the end of our stay. The pull out bed was a bit wonky if you slept sideways it was fine
The location was nice and convenient The front concirrge Doug was amazing, freindly and helpful..breakfast was good had a good variety..the pool was nice..but cold I would definitely recommend this hotel to others they have a few quirks to work out. Shout out to Doug was a freindly face to walk into he was very helpful and nice
Stayed in August 2024
Reviewed: August 17, 2024
Bernadette
CanadaTv too small and too low Air conditioner too loud
Clean and friendly staff
Stayed in August 2024
Reviewed: August 14, 2024
Debbie
CanadaThe front desk staff both at check in and check out were fantastic and so helpful and accommodating with our special requests. They helped out with the storing of our frozen goods overnight, booking our early morning taxi to the airport and reconfirming it that morning, and put together a bagged breakfast for us because we were to too early for the complimentary breakfast at the hotel. We felt welcomed and looked after.
Stayed in August 2024
Reviewed: August 11, 2024
Greg
PolandA bit Old interior
Location and room sizes.
Stayed in August 2024
Reviewed: August 4, 2024
Gervais
CanadaCheck in was very busy, maybe needed another person on the front desk. No big complaints.
Room was very clean but needed a bit of decoration. Breakfast was very good , nice selection and hot, plus a nice layout of tables .Front desk manager and staff were terrific , if overworked a bit.
Stayed in August 2024
Reviewed: July 29, 2024
Gerhard
South AfricaBreakfast was a good warm breakfast, loved the bed and outside room, loved the slide and swimming pool, my room got cleaned everyday and I stayed for 5 days. excellent staff
Stayed in July 2024
Reviewed: July 24, 2024
Yang
United StatesTV is kind of old and not wall mount. Space inside is a bit narrow, anyway, We like the stairs from the 2nd floor to lobby.
Breakfast is great! We love the potatoes and sausages. It is a convenient location surrounded by superstore, Sobeys, shopping plazas, gas station and bank, easy to access roads to north, south, west and downtown. The hotel provides map of PEI! There are coin washer and dryer on-site.
Stayed in July 2024
Reviewed: July 11, 2024
Amber
CanadaThere is at a ramp to wheel your luggage up to the main doors. Makes it difficult and for people with accessibility issues.
Spent 5 nights here total. Great family hotel in excellent location! Staff very courteous. The pool was a big hit, be mindful of the pool deck as it’s pretty slippery. Wonderful hot breakfast included.
Stayed in July 2024
Reviewed: June 26, 2024
Nina
CanadaOnly negative was our room was near the pool so it was noisy until late at night.
Location to airport was great. Staff very helpful.
Stayed in June 2024
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