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  5. Reviews of Sandman Signature Ottawa Airport Hotel

Reviews of Sandman Signature Ottawa Airport Hotel 4 stars

250 West Club Hunt Road, K1V 1H7 Ottawa, Canada

#22 of 56 hotels in Ottawa

Guests' Choice

Review score

Based on 979 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    8.8

  • Facilities

    8.6

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 12 May 2025

    8.0
    Good and could be much better
    • Leisure trip
    • Solo traveller
    • Standard Room, 1 King Bed
    • Stayed 4 nights
    • Submitted via mobile

    No breakfast House keeping is confusing / there is a tag with two options…….. It has to be simplified with one option only clean or not .

    The staff are very friendly and cooperative The location

    Stayed in May 2025

  • Reviewed: 25 April 2025

    8.0
    I would stay again! Staff were pleasant and room and hotel were comfortable and very clean.
    • Business trip
    • Solo traveller
    • Accessible Room, 1 King Bed
    • Stayed 2 nights
    • Submitted via mobile

    Pillows were uncomfortable No cream for coffee in room I had a wheelchair accessible room so no bathtub and it was right across the hall from the elevator so was fairly noisy

    Location Pleasant fragrance Confortable room with mini fridge and microwave. Lots of power outlets

    Stayed in April 2025

  • Reviewed: 7 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room, 2 Queen Beds, Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    It was a great stay, good value. Only negative was the extreme amount of chlorine in the pool.

    Stayed in March 2025

  • Reviewed: 3 April 2025

    9.0
    Great hotel, clean, smells good, spacious etc
    • Leisure trip
    • Solo traveller
    • Standard Room, 1 King Bed
    • Stayed 1 night
    • Submitted via mobile

    Pool and hot tub could be bigger

    Big comfy rooms

    Stayed in March 2025

  • Reviewed: 22 March 2025

    9.0
    Staff and accommodations were friendly and clean.
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed
    • Stayed 1 night
    • Submitted via mobile

    I was not happy to call the hotel to get a shuttle back to get our vehicle and they quoted 15 mins for our pick up and we ended up having to take a taxi (30.00) after waiting 30 mins. When we returned to hotel the driver was just getting in his vehicle to cone and get us.

    I like that the hotel was close to restaurants and the airport. I was happy with our free shuttle to the airport.

    Stayed in February 2025

  • Reviewed: 20 March 2025

    8.0
    Everything you need in a hotel.
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed
    • Stayed 1 night

    Could've had better lights in the room.

    Clean, friendly, nice ambience.

    Stayed in March 2025

  • Reviewed: 15 March 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Room, 1 King Bed, Sofa Bed
    • Stayed 1 night

    The main pool was a little smaller than normal pools. But temperature was nice. I thought the price I booked was lower but I will have to go and find my original email. Very much appreciated the airport shuttle at 4 am

    Stayed in March 2025

  • Reviewed: 8 March 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Room, 1 King Bed
    • Stayed 1 night

    The free airport shuttle pulled in to the courtesy shuttle area, then pulled away again without even stopping even though I was waving at them to stop. Very frustrating.

    Stayed in March 2025

  • Reviewed: 4 February 2025

    7.0
    Ok not overly friendly at front counter and disappointed in lack of airport shuttle?!
    • Leisure trip
    • Family with young children
    • Grand Suite, 1 King Bed, Sofa Bed, Kitchenette
    • Stayed 1 night
    • Submitted via mobile

    Close to airport but didn’t provide shuttle…

    Clean

    Stayed in February 2025

  • Reviewed: 26 January 2025

    8.0
    Beautiful will definitely stay again
    • Leisure trip
    • People with friends
    • Standard Room, 2 Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Long way from Canadian tire centre

    How clean and how safe I felt.

    Stayed in January 2025

  • Reviewed: 2 January 2025

    8.0
    Overall our stay was good and we enjoyed our stay.
    • Leisure trip
    • Couple
    • Standard Room, 2 Queen Beds, Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The gym was a disappointment with very few equipment and the room was not as spacious compared to similar hotels we have stayed at with the same configuration.

    The staff was friendly and the location was perfect with many near by stores and restaurants.

    Stayed in December 2024

  • Reviewed: 22 November 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Accessible Room, 1 King Bed
    • Stayed 2 nights
    • Submitted via mobile

    The bed was way too soft. Like a marshmallow and bagged out in the center. We did not sleep well.

    Clean, quiet.

    Stayed in November 2024

  • Reviewed: 17 November 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room, 2 Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    We were arranged to the side of the building which is close to the highway. I didn’t realized the traffic noise was a big issue until I went to sleep. I was woke up at 3am and couldn’t fall asleep again. It’s not a good option for someone who needs a quiet environment for sleeping.

    Stayed in November 2024

  • Reviewed: 12 November 2024

    7.0
    Too pricey, but beautiful
    • Leisure trip
    • Family with young children
    • Standard Room, 1 King Bed
    • Stayed 2 nights
    • Submitted via mobile

    We had requested a bathtub in our room when we made the reservation 2 months prior, and we didn't have one. As well as there were no bathrobes in our room, we had to ask for them. The shower had someone elses hair on the wall. And there was a live bug in the bathroom. For the price we paid, there needs to be an incuded hot breakfast.

    Super comfortable bed. Nice looking hotel, and nice staff.

    Stayed in November 2024

  • Reviewed: 11 November 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed
    • Stayed 1 night
    • Submitted via mobile

    Dogs everywhere. Dog piss on the elevator floor. Hotel seemed dirty.

    Location

    Stayed in November 2024

  • Reviewed: 9 November 2024

    7.0
    Nice retreat away from home, but needed a continental breakfast included in the price.
    • Family with young children
    • Grand Suite, 1 King Bed, Sofa Bed, Kitchenette
    • Stayed 2 nights
    • Submitted via mobile

    The hot water took forever to reach heat in the shower and kitchen sink

    Modern, comfortable and clean

    Stayed in November 2024

  • Reviewed: 4 November 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Accessible Room, 1 King Bed
    • Stayed 3 nights
    • Submitted via mobile

    Could have been cleaner. Furniture looked a little tired. Would have liked a breakfast included

    We had grand suite. Very roomy. We'll appointed. Comfortable for extended stay. Lots of restaurants within walking distance.

    Stayed in November 2024

  • Reviewed: 25 October 2024

    9.0
    Great location. Nicely maintained hotel.
    • Leisure trip
    • Family with young children
    • Standard Room, 1 King Bed
    • Stayed 1 night
    • Submitted via mobile

    More soap, shampoo needed for 2 people.

    Rooms are very comfortable with terrific layout. Hotel rooms are very quiet.

    Stayed in October 2024

  • Reviewed: 21 October 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room, 2 Queen Beds, Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Wished the hotel tea and coffee room were open 24hrs. Breakfast in the hotel would be great and possibly room service

    Great location

    Stayed in October 2024

  • Reviewed: 18 October 2024

    7.0
    Nice and clean. Good location. Just a little bit narrow for us.
    • Leisure trip
    • Family with young children
    • Standard Room, 2 Queen Beds, Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Too small and narrow for us

    It’s near all the supermarkets. Clean

    Stayed in October 2024

  • Reviewed: 17 October 2024

    8.0
    Enjoyable.
    • Leisure trip
    • Family with young children
    • Standard Room, 2 Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Mattresses were not comfortable for me. Sink had very slow drainage (reported to front desk at checkout). Rooms are not equipped with newer usb-C connections, I will remember to bring mine on my next visit. .

    Ideal location with lots of restaurants around. Abundant parking. Clean lobby, elevators, corridors and rooms (we had two rooms). Appreciated the powerful handheld shower as well as the rain head shower in the walk-in bath. Overall, our two night stay was a good one. It is my second visit, the first being last year. I will consider staying here again next year.

    Stayed in October 2024

  • Reviewed: 17 October 2024

    9.0
    Superb
    • Business trip
    • Group
    • Standard Room, 1 King Bed
    • Stayed 1 night

    Everything was great. We were travelling for work and so the location was to our satisfaction with ample parking. This hotel is not downtown but for our purposes, it didn't matter.

    Great hotel. It was very clean and spacious. The on-site restaurant was also great. The hotel and facilities exceeded all our expectations.

    Stayed in September 2024

  • Reviewed: 15 October 2024

    8.0
    Nice for a 3-star hotel
    • Leisure trip
    • Family with young children
    • Standard Suite, 1 King Bed, Sofa Bed, Kitchenette
    • Stayed 1 night
    • Submitted via mobile

    Black out curtain, please.

    Nice location, overall experience was pretty good!

    Stayed in September 2024

  • Reviewed: 11 October 2024

    8.0
    Great hotel, great location. Would stay again.
    • Leisure trip
    • Solo traveller
    • Accessible Room, 1 King Bed
    • Stayed 1 night
    • Submitted via mobile

    The AC in my room didn't work, the shower, a hand held wash could be useful

    Didn't have breakfast. Customer service was great. The room is clean

    Stayed in October 2024

Showing 1 – 25

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