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Reviews of Quality Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

25 Michener Road, N7L 4B8 Chatham, Canada

#7 of 9 hotels in Chatham

Guests' Choice

Review Score

Based on 82 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.2

  • Location

    8.1

  • Facilities

    7.6

  • Staff

    8.5

  • Value for money

    7.7

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 11, 2025

    7.0
    Good for short notice stay
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Bolt lock on room didn't work, breakfast was not great, eggs were rubber pucks so we ate elsewhere

    Clean and friendly staff

    Stayed in May 2025

  • Reviewed: April 18, 2025

    6.0
    comfort bed with resonable price for the quality offer
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    No one cleaning up the room eventhough we had asked for, only change the towels. The toiled did not work well. Breakfast was not proper amount to serve all the guest, took so long to refill the food.

    comfort bed with resonable price and easy excess from the back of the hotel, but no so sure about the safety since the door is always left opened during the day without security excess.

    Stayed in April 2025

  • Reviewed: March 2, 2025

    6.0
    Overall it was okay for the price and for what I needed it for
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The toilet seat in my room was broken and loose and I was not provided with any shower towels only face clothes and hand towels and there was a large gap around the door frame that I could see people walking by and so it was loud as well

    It was clean and the location was close to where I needed to be

    Stayed in March 2025

  • Reviewed: February 23, 2025

    7.0
    Convenient and good value for money
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Shower pressure was terrible, ac/heating was very loud and people were very loud waking early

    Free coffee and breakfast was great, location was perfect, parking was easy, staff were lovely

    Stayed in February 2025

  • Reviewed: February 7, 2025

    7.0
    Great night spent with my sisters. We made good memories.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    T.V. was difficult to operate. Sausage and eggs were cold. Sausage looked like it wasn’t cooked and weren’t ready when we came out for breakfast.

    Coffees in the morning. Bathroom was nice and beds smelt fresh.

    Stayed in February 2025

  • Reviewed: February 3, 2025

    7.0
    Good
    • Family with young children
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No elevators.

    Clean, great staff, easy to locate!

    Stayed in February 2025

  • Reviewed: January 30, 2025

    8.0
    Good stay, friendly staff.
    • Business trip
    • Couple
    • Superior Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Good breakfast. Liked the coffee machine.

    Stayed in January 2025

  • Reviewed: December 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Extra fees exceeded what was expected.

    The room was immaculate and the breakfast was nice.

    Stayed in December 2024

  • Reviewed: December 27, 2024

    9.0
    Mackenzie was a delight as she assisted us to get to our room 104 at 3:30 pm.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was very cold when we arrived. I turned up the heat but it took awhile to feel comfortable. There was no rack in the bathroom to put the towel.

    We had a room on first floor, which was good - I didn’t ask but I thought there would be an elevator should we have been put on the second floor.

    Stayed in December 2024

  • Reviewed: December 2, 2024

    7.0
    Quality hotel Nov 30 2024
    • Family with young children
    • Superior Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was construction going on near the entrance. unfortunately, it was loud and noisy and could be heard all the way through the hotel from the equipment being used. Had I been made aware of the construction while I was booking, I may not have chosen your hotel. We were grateful that we booked on a Saturday instead of the weekdays, and we arrived close to quitting time for the construction crew.

    The rooms were clean and bright, and we appreciated being on the main floor. The room was ready and comfortable upon arrival. And staff professional and helpful.

    Stayed in December 2024

  • Reviewed: November 28, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night

    I specifically asked about parking because I was travelling with a trailer. The place was fairy busy and I was luck that I found a spot to park my truck and trailer. If there had been a few more cars I would have BE SOL.

    The location was good for us, the room was very clean, the facility looks like it had been updated. But it was sort of basic. The breakfast was on par with what you normally get. But I my mind it was overpriced.

    Stayed in November 2024

  • Reviewed: October 3, 2024

    9.0
    Great hotel, amazing coffee machine. Will definitely stay there again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Internet was weak

    Stayed in October 2024

  • Reviewed: September 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast was great. It was more than I expected. As far as quiet goes, there was a lot of door banging and slamming we couldn’t hear any people, but we could hear the doors banging and I mean that’s nobody’s fault except people not being courteous when leaving their room and just letting the door slam shut had nothing to do with The accommodations themselves or the staff. Overall, it was a great experience and a lovely place to stay and we are going to check out the rewards program and continue staying at Comfort Inn wherever we go. I should say that the young lady that checked us in on the Friday afternoon was very friendly and kind and just so nice.

    Stayed in September 2024

  • Reviewed: September 3, 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    Breakfast area very small and hotel was full…run down needs some upgrades….for the cost of the room it was a let down….

    Room clean…

    Stayed in September 2024

  • Reviewed: August 28, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    No wheelchair accessible doors (automatic doors) so had to struggle with bringing luggage into the hotel and up the stairs. Breakfast was adequate but left something to be desired. Was never fully stocked and always had to ask staff for things like coffee cups and more ketchup. The eggs were good. Also specifically asked housekeeping down at the lobby to change sheets on our second day because they didn't make the beds the first day and when we got back to our room the towels and garbages were changed but the bed was not.

    The rooms were great but small. Very clean and cozy and comfortable. It was updated with a fridge and microwave which was a bonus. The coffee machine in the lobby was my husband's favorite thing. He loved it. And the kids loved the pool.

    Stayed in August 2024

  • Reviewed: August 14, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No elevator

    Stayed in August 2024

  • Reviewed: August 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Door did not open easily to our room

    Was well kept property and staff friendly

    Stayed in August 2024

  • Reviewed: August 11, 2024

    9.0
    Very satisfactory.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The only issue, and very minor, was by the time the last person showered, the shower gel was empty.

    It was clean, quiet, and conveniently located for our purposes.

    Stayed in August 2024

  • Reviewed: August 5, 2024

    6.0
    Average accommodations. Staff not outgoing.
    • Leisure trip
    • Family with young children
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    1 towel for 2 people in bathroom. Breakfast looked awful. No plates to make toast. Had to use a bowl.

    The room was clean. Asked for 2 queens, rec’d a king. Location was okay.

    Stayed in August 2024

  • Reviewed: July 30, 2024

    6.0
    Glad the friendly staff made up for some of the short comings.
    • Leisure trip
    • Solo traveler
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No elevator. Not disability friendly. Difficult to manage stairs with a bad knee. Also the breakfast was lack luster. Not hot. No healthy options. No water. Also no vending machines to buy my own water.

    The staff were so friendly. Kind and helpful.

    Stayed in July 2024

  • Reviewed: July 28, 2024

    8.0
    Comfortable and decent price
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was only one person at front desk to look after everything, she was excellent but not enough

    Small friendly and clean

    Stayed in July 2024

  • Reviewed: July 25, 2024

    6.0
    Decent place to stay. Much cheaper to book online.
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Shower leaked. Poor design. Shower head should have been installed in the opposite direction. Had to step into the shower to turn it on. Water sprays thru the flimsy plastic barrier. “Hot breakfast” consisted of no bacon or sausage and uncooked hash browns with rubbery eggs. Plenty of cream cheese but no bagels and no fruit or yogurt. Thankfully Tim Hortons was across the road.

    Easy check in. Room clean. Air conditioning and fridge were both on.

    Stayed in July 2024

  • Reviewed: July 12, 2024

    9.0
    I would stay there again.
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    There wasn't hand soap by the sink to wash hands, had to reach into shower to use body wash. The lobby could be more user friendly as it also served as the breakfast area so it could have been larger in size. More soundproofing in lobby, sounds and voices just bouncing of the walls. Maybe separate the rooms with a door from the lobby.

    The beds were very comfortable and sheets not scratchy. Towels were excellent.

    Stayed in July 2024

  • Reviewed: July 12, 2024

    8.0
    All in all my stay was good . The few problems I incounted was liveable.
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    The- It Tv controls should have some instruction for them. The coffee pot is up too high to read instructions it overflowedd on me each time I used it. The doors on the shower are on backwards which allows the water to get out on the floor outsidw the shower.

    The breakfast was good on two days but was lacking support on the third day.

    Stayed in July 2024

Showing 1 - 25

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