25 Michener Road, N7L 4B8 Chatham, Canada
#7 of 9 hotels in Chatham
Guests' ChoiceBased on 82 hotel reviews
7.5Cleanliness
8.4
Comfort
8.2
Location
8.1
Facilities
7.6
Staff
8.5
Value for money
7.7
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 11, 2025
Trina
CanadaBolt lock on room didn't work, breakfast was not great, eggs were rubber pucks so we ate elsewhere
Clean and friendly staff
Stayed in May 2025
Reviewed: April 18, 2025
Penvadee
ThailandNo one cleaning up the room eventhough we had asked for, only change the towels. The toiled did not work well. Breakfast was not proper amount to serve all the guest, took so long to refill the food.
comfort bed with resonable price and easy excess from the back of the hotel, but no so sure about the safety since the door is always left opened during the day without security excess.
Stayed in April 2025
Reviewed: March 2, 2025
Nicole
CanadaThe toilet seat in my room was broken and loose and I was not provided with any shower towels only face clothes and hand towels and there was a large gap around the door frame that I could see people walking by and so it was loud as well
It was clean and the location was close to where I needed to be
Stayed in March 2025
Reviewed: February 23, 2025
Charlie
United KingdomShower pressure was terrible, ac/heating was very loud and people were very loud waking early
Free coffee and breakfast was great, location was perfect, parking was easy, staff were lovely
Stayed in February 2025
Reviewed: February 7, 2025
Rosa
CanadaT.V. was difficult to operate. Sausage and eggs were cold. Sausage looked like it wasn’t cooked and weren’t ready when we came out for breakfast.
Coffees in the morning. Bathroom was nice and beds smelt fresh.
Stayed in February 2025
Reviewed: February 3, 2025
Christine
CanadaNo elevators.
Clean, great staff, easy to locate!
Stayed in February 2025
Reviewed: January 30, 2025
Joan
CanadaGood breakfast. Liked the coffee machine.
Stayed in January 2025
Reviewed: December 29, 2024
Amy
United StatesExtra fees exceeded what was expected.
The room was immaculate and the breakfast was nice.
Stayed in December 2024
Reviewed: December 27, 2024
Sheila
CanadaThe room was very cold when we arrived. I turned up the heat but it took awhile to feel comfortable. There was no rack in the bathroom to put the towel.
We had a room on first floor, which was good - I didn’t ask but I thought there would be an elevator should we have been put on the second floor.
Stayed in December 2024
Reviewed: December 2, 2024
Susan
CanadaThere was construction going on near the entrance. unfortunately, it was loud and noisy and could be heard all the way through the hotel from the equipment being used. Had I been made aware of the construction while I was booking, I may not have chosen your hotel. We were grateful that we booked on a Saturday instead of the weekdays, and we arrived close to quitting time for the construction crew.
The rooms were clean and bright, and we appreciated being on the main floor. The room was ready and comfortable upon arrival. And staff professional and helpful.
Stayed in December 2024
Reviewed: November 28, 2024
Derrick
CanadaI specifically asked about parking because I was travelling with a trailer. The place was fairy busy and I was luck that I found a spot to park my truck and trailer. If there had been a few more cars I would have BE SOL.
The location was good for us, the room was very clean, the facility looks like it had been updated. But it was sort of basic. The breakfast was on par with what you normally get. But I my mind it was overpriced.
Stayed in November 2024
Reviewed: October 3, 2024
Pat
CanadaInternet was weak
Stayed in October 2024
Reviewed: September 19, 2024
Kelly
CanadaThe breakfast was great. It was more than I expected. As far as quiet goes, there was a lot of door banging and slamming we couldn’t hear any people, but we could hear the doors banging and I mean that’s nobody’s fault except people not being courteous when leaving their room and just letting the door slam shut had nothing to do with The accommodations themselves or the staff. Overall, it was a great experience and a lovely place to stay and we are going to check out the rewards program and continue staying at Comfort Inn wherever we go. I should say that the young lady that checked us in on the Friday afternoon was very friendly and kind and just so nice.
Stayed in September 2024
Reviewed: September 3, 2024
Ruth
CanadaBreakfast area very small and hotel was full…run down needs some upgrades….for the cost of the room it was a let down….
Room clean…
Stayed in September 2024
Reviewed: August 28, 2024
Sarah
CanadaNo wheelchair accessible doors (automatic doors) so had to struggle with bringing luggage into the hotel and up the stairs. Breakfast was adequate but left something to be desired. Was never fully stocked and always had to ask staff for things like coffee cups and more ketchup. The eggs were good. Also specifically asked housekeeping down at the lobby to change sheets on our second day because they didn't make the beds the first day and when we got back to our room the towels and garbages were changed but the bed was not.
The rooms were great but small. Very clean and cozy and comfortable. It was updated with a fridge and microwave which was a bonus. The coffee machine in the lobby was my husband's favorite thing. He loved it. And the kids loved the pool.
Stayed in August 2024
Reviewed: August 14, 2024
Kenneth
CanadaNo elevator
Stayed in August 2024
Reviewed: August 12, 2024
Virginia
United StatesDoor did not open easily to our room
Was well kept property and staff friendly
Stayed in August 2024
Reviewed: August 11, 2024
Janna
CanadaThe only issue, and very minor, was by the time the last person showered, the shower gel was empty.
It was clean, quiet, and conveniently located for our purposes.
Stayed in August 2024
Reviewed: August 5, 2024
Shelley
Canada1 towel for 2 people in bathroom. Breakfast looked awful. No plates to make toast. Had to use a bowl.
The room was clean. Asked for 2 queens, rec’d a king. Location was okay.
Stayed in August 2024
Reviewed: July 30, 2024
Nora
United StatesNo elevator. Not disability friendly. Difficult to manage stairs with a bad knee. Also the breakfast was lack luster. Not hot. No healthy options. No water. Also no vending machines to buy my own water.
The staff were so friendly. Kind and helpful.
Stayed in July 2024
Reviewed: July 28, 2024
Nail
CanadaThere was only one person at front desk to look after everything, she was excellent but not enough
Small friendly and clean
Stayed in July 2024
Reviewed: July 25, 2024
Pauline
CanadaShower leaked. Poor design. Shower head should have been installed in the opposite direction. Had to step into the shower to turn it on. Water sprays thru the flimsy plastic barrier. “Hot breakfast” consisted of no bacon or sausage and uncooked hash browns with rubbery eggs. Plenty of cream cheese but no bagels and no fruit or yogurt. Thankfully Tim Hortons was across the road.
Easy check in. Room clean. Air conditioning and fridge were both on.
Stayed in July 2024
Reviewed: July 12, 2024
Lisa
CanadaThere wasn't hand soap by the sink to wash hands, had to reach into shower to use body wash. The lobby could be more user friendly as it also served as the breakfast area so it could have been larger in size. More soundproofing in lobby, sounds and voices just bouncing of the walls. Maybe separate the rooms with a door from the lobby.
The beds were very comfortable and sheets not scratchy. Towels were excellent.
Stayed in July 2024
Reviewed: July 12, 2024
Thomas
CanadaThe- It Tv controls should have some instruction for them. The coffee pot is up too high to read instructions it overflowedd on me each time I used it. The doors on the shower are on backwards which allows the water to get out on the floor outsidw the shower.
The breakfast was good on two days but was lacking support on the third day.
Stayed in July 2024
Kardamyli, Greece
Sunrise, US
Ko Lipe, Thailand
Uri, Italy
Peñarroya de Tastavins, Spain
Merlo, Argentina
Ravello, Italy
Pondicherry, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content