I knew the room would be small but didn't realize there was no exterior window. Instead there is a window to a stairwell. The tv is mounted to the ceiling and has a green light that shines when turned off. Overall the room felt stuffy, unsafe, and too uncomfortable to sleep. The rooms are very much not sound proof. I couldn't find the luggage storage and the information on the app suggested it was not actually onsite and was not free. Overall, despite the location this place is not worth the price.

The location is fantastic and the rooms are very clean.

Stayed in May 2025

The only problem I can notice it’s the window in my room, they hadn’t have a window that’s was really tough

Stayed in April 2025

The noise

The location is great

Stayed in February 2025

The shower floor was slippery, and I almost fell twice, which I found dangerous. That is the only reason why I don’t give a 10 really, the rest was great

Stayed in March 2025

Good but very small. Location is ideal though - Toronto downtown

Stayed in April 2025

The room was very small but very functional - good for one night but would want more room if staying longer.

The hotel was centrally located and with good parking right across the street. Lots of restaurants in the area. easy to access the hotel and our room with the Sonder app.

Stayed in April 2025

Lots of attempts to charge more. $62 CAD for a room cleaning, significant late checkout/early checkin fees, had a difficult time getting their online check-in to work, especially as foreign traveler without WiFi.

Room was small but well-designed. Check-in and check-out was easy, we did not encounter any staff. Room was clean.

Stayed in March 2025

All stairs, no elevator and we were on the 4th floor. Bed was only a double.

Location is great. Price is good for downtown Toronto.

Stayed in March 2025

Very small space.

Stayed in February 2025

I booked last minute (2 hours) before arrival & it took over 1 hour 30 to get into the room as they hadn’t sent me the check in details.

The room was cosy, clean and perfect for a good nights sleep.

Stayed in January 2025

Would probably say there needs to be a reception so that you can check in and out in person but not the end of the world. Showers only seemed to get hot in the morning and not at night

Location is great, bed is really comfortable and really easy to check in and out

Stayed in December 2024

Very small place. No staff.

The position

Stayed in August 2024

Room had no daylight and no window to open

comfortable bed, clean bathroom. Location excellent

Stayed in October 2024

The room was very small which was fine for a one night stay but would have been constricting for more. The stairs were really steep.

It was clean and quite central. They had a lift which was good for taking luggage up and down.

Stayed in October 2024

The room was not cleaned to my standards. The room is quite small and a bit noisy.

Location

Stayed in September 2024

The shower never got hot in the mornings

The room had all the amenities needed and the bed was comfortable

Stayed in September 2024

The bed was terribly uncomfortable. Like when I say uncomfortable, it’s the worst bed I’ve ever slept on in my life. I was staying with a friend on an air mattress and I opted into a hotel for a night in the fifty to sleep comfortably in a bed and I totally regret it lol. I should have cabbed back to his place and saved $250

I really enjoyed the property honestly.

Stayed in August 2024

Very small and had no window!

The location was perfect. Very clean and modern.

Stayed in September 2024

Explaining the check in process, didn’t know if I needed a smartphone or a code for a keypad or what. (A code is emailed to you and you use this on the keypads, pretty simple) Elevator use was only when you had luggage, booking process should have indicated if you have a problem with stairs and need to be on a low floor. Not having a front desk or anyone physically there. You must have a cellphone to call the Sonder helpline if you have any problems.

Location is great. Ice cream parlor on ground floor- has deli sandwiches, some baked goods and drinks as well. Mini fridge, coffee maker and kettle, ironing board, hairdryer, shampoo, conditioner and body wash in the shower. Good a/c.

Stayed in September 2024

The shower water took 10 minutes to heat up so do factor that in to your morning timings. They explained that it's because it's an old building. The lift (elevator) wasn't accessible at certain times of day which was tricky with luggage.

Great location, I found it easy to navigate to from Pearson Airport. The street has lots of nice shops and there's a brilliant ice-cream place right downstairs. I did some shopping in a local vintage shop and a few other places and ate in a great local pizza place. The room was very cool and made clever use of the space. Easy to connect to the free WiFi, good TV choices and you could log in to your own Netflix etc. Good AC, good blackout curtains. I loved the design of the bathroom and everything was spotless.

Stayed in August 2024

Very small room.

Very good location to the CN tower

Stayed in September 2024

The air conditioner or some other machine in the room was LOUD. I couldn’t figure out what it was to turn it off. It would rattle a little every once in a while but then stage 2 started on the machine and it would shake the door and be heard by my friends when I was on phone calls. Got no sleep because it woke me up every hour. Bring earplugs, white noise machine, and sleeping pills if you want to sleep.

Location was good and lots of communication around check in and check out procedures. Comfortable bed and pillows. Room was small but adequate.

Stayed in August 2024

Air conditioning was extremely loud. Our access code did not work for our room when we arrived around 7:30pm, and we had to wait outside the room for 20 minutes getting ahold of support and waiting for help, but Daniel came quickly and was very helpful, giving us an emergency fob for access. The thing we really didn't like was no window to outside! I attached a photo of our "view", there is a "window" that faces about 10 inches away from an interior wall. Made the already small room feel even more claustrophobic. When asked if the property met our expectations I am only given the option of Yes, No, and Exceeded. I chose Yes, but given the expensive price I would put it somewhere in between Yes and No, or "Not for the price I paid".

Location was great. Daniel was fantastic, accommodating our late check out request and being there when we had an issue. Room was clean and modern. Bed was comfortable and had a Nespresso machine which was really nice.

Stayed in July 2024

No emergency lighting in the hallways when the flooding caused a neighborhood power outage. This is a terrible safety hazard and probably illegal. During the power outage the door locks malfunctioned and I could not access my floor or my room. The morning after the power outage I had no hot water!!!

Location, clean, bright

Stayed in July 2024