The hostel is situated on a hill, about 20 minutes from the train station. While not clearly advertised, there is a bus (Red Line) that runs between the train station and up the hill only in the evening, around 6-7pm. However, it's very crowded, though it can save you the effort of carrying heavy luggage uphill. There are no common kitchen facilities for you to cook, but a kettle, a microwave, and a fridge available in the cafeteria. The Wi-Fi in the room is a bit weak.

Nice view of Matterhorn from the room. The only budget option available in Zermatt. Breakfast included.

Stayed in April 2025

Has to climb a bit to get to the hostel

Nice staff, good breakfast and break room. I have to check out early and miss the breakfast, the chef has prepared a replacement lunch for me. Very nice.

Stayed in May 2025

The uphill climb… common area could be better.

Breakfast was great and shower was very clean.

Stayed in May 2025

A little hike up a few stairs to get to the hostel can be hard with heavy packs. We arrived too late in the day to book dinner and weren't aware of there being a cut-off time of 4pm

Loved that we got a view of the Matterhorn and the room was warm and comfortable. Breakfast was nice and the staff were efficient and friendly. Liked that we were able to store our luggage after check-out

Stayed in April 2025

Breakfast

Stayed in April 2025

Very little, maybe the desk is closed during the day

Cost and location free lockup before and after check-in

Stayed in March 2025

Steep Location, Over-occupied buses, Charges for Towels, Overpriced, Carry bedsheets and bring them back otherwise fine - definately worth 300 euros per night

Cleanliness, Breakfast, Room, Lockers, View, comfortable stay

Stayed in April 2025

Toilet cleaning

Very much

Stayed in April 2025

Nothing

Perfect for Budget Travellers

Stayed in April 2025

There is no allocation of specific beds to request. Their roofs hung super low, and i found it difficult to get up to the top bunk with being shorter. But I managed to snag a bottom bunk the second night, so it wasn't a major.

Great staff. Beds comfy. Rooms and fascilities nice. Including lockers on bottom floor for luggage. Good location, around 15 min on incline.

Stayed in April 2025

Maybe the bathroom are a bit tiny, and not as spot on compared to other swiss places, but overall they were nice

Breakfast was really good ! very fullfilling for such an expensive place like Zermatt ! also the location was amazing, the room had an insane view of the Matterhorn, as the building is located in a high up hill, 5 min from the center of the town

Stayed in April 2025

Staff were lovely and very accommodating. Beds were very comfy

Stayed in April 2025

Unfortunately we were told dinner was available but this wasn’t the case. Not a huge thing but disappointing on arrival. It would be great to be able to open the window at night - our room was next to a pathway and there was no window lock. However, staff were helpful, bed comfortable, breakfast great. Thank you

Stayed in April 2025

No tea or coffee in room.

Great breakfast. Tea and coffee machine available at all hours. Quiet room.

Stayed in March 2025

it was a bit difficult to get there with luggage as you have to climb some steep stairs. Compared to other places this hostel was a bit overpriced

Room was spacious and clean. There was a wonderful view of Matterhorn from the restaurant. They also had gluten free bread.

Stayed in March 2025

One inconvenience during my stay was that the unfriendly receptionist hindered my trip. We originally booked 2 nights and booked 2 more nights because we liked the area, the accommodation, and the accommodation with a view of the Matterhorn. The accommodation originally provided one towel for each stay, but they were considerate and decided to give us one extra after 2 days. When I went to get it after 2 days for getting new towels and they said they couldn't give it to me every day because my wife took it yesterday, and they talked to me with an annoyed expression and voice as if they were harassing me. However, we took the Glacier Express the day before, so we were not at the accommodation from 7 AM to 11 PM. Therefore, I didn't have time to pick up the towels and my wife had never picked them up either, so I tried to explain, but a woman with glasses who seemed to be the manager said ANYWAY, they would do it this time but I had to pay extra for next week, and handed me a towel. It was really embarrassing and I may be thinking too much, but I felt that they had a bad self conviction about Asians and were rationalizing it. As an Asian living in the US, I felt racial discrimination for the first time in Switzerland, and even while checking out today, she avoided my eyes and kept making a seriously unpleasant expression. I wish that accommodations like this, which deal with many international travelers, would be a little kinder and leave only happy memories for travelers.

I was able to have a wonderful second trip to Switzerland while staying at this hostel for 4 nights. Almost everything was satisfactory for the price, including the accommodation and breakfast, and I was able to stay comfortably.

Stayed in March 2025

A bit far from train station, and maybe some exercise staircase and slop on the road. And hotel no elevator too so really doing exercise if don mind.

The Matterhorn can direct see from our room. sunset and sunrise catched out from room.

Stayed in March 2025

The check-in time was very strict (even when I asked 10 mins before the time) but the next day when I was basking in the sun at the entrance,I noticed a different receptionist checking people in up to an hour before check-in. There needs to be some consistency. The dryer doesn’t work at all, as I attempted to dry a load of clothes for 2 hours and 10 francs with it still being soaking wet. Lucky when I complained, I was given the opportunity to use the commercial dryer. This should be communicated with a sign. Dinner was an option to purchase but overpriced - it’s a hostel so many people are on a budget. I wish I could have eaten there. 2 of my 3 nights I shared a room with all men. I questioned if it were mixed and I was assured it was. It was a little uncomfortable sharing one toilet and one shower with 5 men.

The property is directly located in Zermatt (a little walk from the train) with lots of things to do right nearby. I arrived early and was able to do a load of laundry while I waited. The included breakfast was a bonus and I enjoyed having access to a fridge and microwave for dinner.

Stayed in March 2025

However, an issue with the buffet style breakfast is that a lot of guests are coughing, sneezing, blowing their noses very close to the exposed food. This is not a fault of the Hostel but quite off-putting when you are coming to the breakfast area to eat.

Breakfast is decent, great coffee.

Stayed in February 2025

It is a safe economical accommodation option

Stayed in December 2024

Breakfast till 09:30 is too soon. Check in from 3pm and check out at 10am very bad. To have someone at the reception all day would be great also, we can have some problem as I had.

Amazing view from the hostel to the Matterhorn, although a little bit far from the center. Very good breakfast. Everything clean. Good shower.

Stayed in February 2025

The staff was very nice, the room was clean and silent. Additionally, the canteen was a great addition to our stay.

Stayed in February 2025

No hot food for breakfast, broken lockers and the ones that worked required swiss franks, 4th floor with no elevator, no place in room to store/hang gear except for broken lockers, slanted ceiling in room meant I could not stand next to my bed.

Good location in the city, easy checkin, nice with breakfast included. Clean room, comfortable bed.

Stayed in February 2025

Clean! I could use the locker before check-in and after check-out. Just use 2 Swiss coin to lock it and get get back when you open it! They don't take money from the locker!

Stayed in February 2025